Robertson Quay Hotel

3.0 star property
Comfortable riverfront hotel near Orchard Road

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Robertson Quay Hotel

View from room
Fitness facility
Outdoor pool
In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Reviews
6.4

Popular amenities

  • PoolPoolPool
  • Parking includedParking includedParking included
  • Air conditioningAir conditioningAir conditioning
  • BarBarBar
  • GymGymGym
  • HousekeepingHousekeepingHousekeeping
The price is CNY677
CNY811 total
includes taxes & fees
Jun 11 - Jun 12

Explore the area

Map
15 Merbau Road, Singapore, 239032
  • Popular LocationOrchard Road20 min walk
  • Popular LocationMarina Bay Sands Casino4 min drive
  • Popular LocationMarina Bay Sands Skypark5 min drive
  • AirportSingapore (SIN-Changi)29 min drive

Most relevant reviews

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Room options

Deluxe Twin Room (2 Single Beds)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room

7.1/10 Good

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room (2 Single Beds)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Single Room (1 Single Bed)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • 129 sq ft
  • Sleeps 3
  • 1 Queen Bed

Deluxe Triple Room (1 Single Bed & 1 Queen Bed)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Satellite channels
  • 139 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Room, Connecting Rooms (1 Queen Bed & 2 Single Beds)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Similar properties

About the neighborhood

Singapore

Robertson Quay Hotel is located in Singapore River, a neighborhood in Singapore, and is in the entertainment district and on a river. Boat Quay and Marina Bay Cruise Centre Singapore are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Gardens by the Bay and Singapore Flyer. Traveling with kids? Don't miss Singapore Botanic Gardens and East Coast Park.

What's nearby

  • Raffles Place - 19 min walk
  • Orchard Road - 20 min walk
  • Bugis Street Shopping District - 3 min drive
  • Marina Bay Sands Casino - 4 min drive
  • Marina Bay Sands Skypark - 5 min drive

Getting around

  • Fort Canning MRT station - 6 min walk
  • JB Sentral - 26 min drive
  • Singapore Changi Airport (SIN) - 30 min drive

Restaurants

  • Robertson Walk - 2 min walk
  • Park Hotel Clarke Quay - 1 min walk
  • Orihara Shoten - 1 min walk
  • Wine Connection Tapas Bar & Bistro - 2 min walk
  • Mondo Mio - 2 min walk

About this property

Robertson Quay Hotel

Family-friendly hotel near Orchard Road
Robertson Quay Hotel is located close to Boat Quay and Raffles City, and provides dry cleaning/laundry services, a bar, and a gym. The on-site restaurant, The Sailors Restaurant, serves dinner. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-in, and supervised childcare (surcharge)
  • A 24-hour front desk, an elevator, and ATM/banking services
  • Guest reviews give good marks for the walkable location
Room features
All 148 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and hair dryers
  • Mini fridges, satellite channels, and daily housekeeping

Languages

Chinese (Mandarin), English, Filipino, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Home Beach Bar
  • The Sailors Restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On a river

Accessibility

  • Elevator

More

  • 10 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Satellite channels

Food and drink

  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 9:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Robertson Quay
Robertson Hotel
Robertson Quay
Robertson Quay Hotel
Robertson Quay Hotel Singapore
Robertson Quay Singapore
Robertson Quay Hotel Hotel
Robertson Quay Hotel Singapore
Robertson Quay Hotel (SG Clean)
Robertson Quay Hotel Hotel Singapore

Frequently asked questions

Does Robertson Quay Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–6:00 PM.

How much does it cost to stay at Robertson Quay Hotel?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Robertson Quay Hotel on Jun 10, 2024 start from $74.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Robertson Quay Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Robertson Quay Hotel?

Self parking is free at this property.

What time is check-in at Robertson Quay Hotel?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at Robertson Quay Hotel?

Check-out is at noon.

Does Robertson Quay Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Robertson Quay Hotel located?

This family-friendly Singapore hotel is located on a river, within 1 mi (2 km) of Robertson Quay, Orchard Road, and Boat Quay. Raffles Place and Raffles City are also within 1 mi (2 km). Fort Canning MRT station is 6 minutes by foot and Clarke Quay Station is 11 minutes.

Reviews

6.4
Rating 10 - Excellent. 132 out of 999 reviews" "
Rating 8 - Good. 326 out of 999 reviews" "
Rating 6 - Okay. 262 out of 999 reviews" "
Rating 4 - Poor. 159 out of 999 reviews" "
Rating 2 - Terrible. 120 out of 999 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Michelle, Concord

Liked: Cleanliness
Stayed 1 night in May 2024

8/10 Good

IVY ELLAZAR

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the rooms are ok but the area are convenient for restaurants and shopping
Stayed 1 night in Apr 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

KIAN HEONG, Bukit Batok West Avenue 8

Things need to upgrade
Stayed 3 nights in Apr 2024

6/10 Okay

Roger

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Very noisy fan in room . Mattress on bed very uncomfortable, could feel the springs …Checked and found it was upside down. Turned mattress over, only slightly better, very hard. Pillows had stains. Bed moved on floor …needed to prop with suitcases against bed base to stop it moving when sitting up in bed. A better bed is needed, in fact I should have read reviews as other guests commented on uncomfortable beds. Management seems not to have taken any notice. Very few channels on television. Tea and coffee available but would have appreciated bottles of water. Very disappointed no breakfast. All in all a basic accommodation. I would not recommend this hotel if you need a good nights sleep! Staff pleasant and helpful .
Stayed 2 nights in Apr 2024

6/10 Okay

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service
The hotel is basic and economical for Singapore, if you are looking for a bit more it may worth paying the extra. The room was compact and the bed ok. Kettle provided with 1 coffee sachet each! They kept our bags all day as we had an evening flight. The pool area looked nice though we didn't use it. The area is great as it is next to the river, loads of restaurants and a supermarket nearby.
Stayed 2 nights in Mar 2024

4/10 Poor

Hitesh

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
They charged almost full day rate to check in early. They had a phone in the room but nothing advising what number to dial for reception or room service etc etc. overall I wasn’t impressed at all.
Stayed 3 nights in Mar 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 4 nights in Mar 2024

2/10 Terrible

Matthew

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms smell of damp/mould. Really cheap bedding, not a great place to stay
Stayed 6 nights in Feb 2024

4/10 Poor

Narelle

Arrived early not helpful wanted $200 Aus to check in earlier! Once in tiny room small bed hard has a rock ! Not even a glass to drink out of !And the towels were disgusting! Suppose it did have pool to cool off ! But wouldn’t stay there again !
Stayed 3 nights in Feb 2024

4/10 Poor

Kelvin

Disliked: Cleanliness, property conditions & facilities
Bed is rock hard
Stayed 1 night in Jan 2024

4/10 Poor

Michael

Business traveler
Disliked: Staff & service, property conditions & facilities
Slow, poor service from grumpy front desk associates. Hotel was always spartan but is now really beat up and in need of renovation. The mattresses need to be replaced.
Stayed 1 night in Feb 2024

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff at the checkin counter.
Stayed 3 nights in Feb 2024

8/10 Good

Agostino

Nice hotel and great area
Stayed 3 nights in Feb 2024

4/10 Poor

James

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
The mattress was hard as a rock, average quality pillows and you really have to be careful which room you book as the standard rooms are tiny, tiny.
Stayed 12 nights in Jan 2024

4/10 Poor

Gary

Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jan 2024

10/10 Excellent

Petar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Ranjodh

Stayed 5 nights in Jan 2024

10/10 Excellent

Jaya, Spring Hill

Liked: Cleanliness, property conditions & facilities
It would be nice if the front counter receptionists are more welcoming, pleasant, polite, and friendly. I am a tourist from a friendly country, and seeing a face at the reception with a blank, unhappy face makes me feel unwelcome. This is something Singapore needs to improve. It looks as if they are not happy working there. Also, charging an additional fee for early check-in is something I have never come across anywhere else in my years of travel. This is something the management to look into to change this policy.
Stayed 4 nights in Jan 2024

6/10 Okay

Sara

Liked: Cleanliness, staff & service
Rooms are clean but extremely small. Our room was absolutely freezing and AC could not be adjusted. Shower was lukewarm. A plus: Nice location right by the river!
Stayed 3 nights in Dec 2023

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

krishnan

Stayed 5 nights in Dec 2023

8/10 Good

Sze Man

Liked: Amenities, property conditions & facilities
Nice staff and nice view
Stayed 3 nights in Dec 2023

8/10 Good

Tristan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location and walking distance from boat/clark quay. For a short stay, this offers good value for money, though would be tough for more than a few nights. Room/bathroom v small. Mattess incredibly firm, like harder than a couch.
Stayed 2 nights in Dec 2023

General hotel information

Reasons to Book
Spacious Rooms & Comfortable Beds
Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Star Rating
3.0