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Hotel Bencoolen @ Bencoolen Street

3.0 star property
Comfortable hotel, walk to Bugis Street Shopping District

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hotel Bencoolen @ Bencoolen Street

Outdoor pool, sun loungers
Property entrance
In-room safe, blackout drapes, iron/ironing board, free WiFi
Restaurant
Lobby
Reviews
6.8

Popular amenities

  • BarBarBar
  • Hot TubHot TubHot Tub
  • PoolPoolPool
  • GymGymGym
  • 24/7 front desk24/7 front desk24/7 front desk
  • HousekeepingHousekeepingHousekeeping
The price is $82
$98 total
includes taxes & fees
Jun 4 - Jun 5

Explore the area

Map
47 Bencoolen Street, Singapore, 189626
  • Popular LocationBugis Street Shopping District9 min walk
  • Popular LocationOrchard Road18 min walk
  • Popular LocationMarina Bay Sands Skypark4 min drive
  • AirportSingapore (SIN-Changi)24 min drive

Most relevant reviews

ExperimentalCarousel

2/10 Terrible

Manuel
May 29, 2024
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Room options

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Double Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Hair dryer
Hydromassage showerhead
Private bathroom
Electric kettle
  • 194 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Triple Room

7.5/10 Good

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Hair dryer
Hydromassage showerhead
Private bathroom
Electric kettle
  • 193 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Queen Room

Superior Queen Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Queen Room

7.9/10 Good

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Hair dryer
Hydromassage showerhead
Private bathroom
Electric kettle
  • 161 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Twin Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Twin Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Hair dryer
Hydromassage showerhead
Private bathroom
Electric kettle
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Twin Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Hair dryer
Hydromassage showerhead
Private bathroom
Electric kettle
  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Lobby lounge
Furama RiverFront
Pool
Kids pool
Parking included
Free WiFi
7.4 out of 10, Good, (1003)
The price is $74
$93 total
includes taxes & fees
Jun 21 - Jun 22
Furama RiverFront

About the neighborhood

Singapore

Hotel Bencoolen @ Bencoolen Street is located in Rochor, a neighborhood in Singapore, and is near a metro station. Boat Quay and Marina Bay Cruise Centre Singapore are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Merlion and East Coast Park. Looking to enjoy an event or a game? See what's going on at Marina Bay Street Circuit or Singapore National Stadium.
Visit our Singapore travel guideOpens in a new window

What's nearby

  • Bugis Junction Shopping Center - 7 min walk
  • Bugis Street Shopping District - 9 min walk
  • Orchard Road - 18 min walk
  • Marina Bay Sands Skypark - 4 min drive
  • Marina Bay Sands Casino - 4 min drive

Getting around

  • Bencoolen Station - 2 min walk
  • Kempas Baru Station - 34 min drive
  • Seletar Airport (XSP) - 22 min drive

Restaurants

  • Putra Minang, Bencoolen - 1 min walk
  • Le Bistrot De L'Olive - 2 min walk
  • Mama Diam 妈妈店 - 2 min walk
  • Cash Studio Family Karaoke Box - 4 min walk
  • Mackenzie Rex Restaurant - 3 min walk

About this property

Hotel Bencoolen @ Bencoolen Street

Hotel near Orchard Road
Close to Bugis Street Shopping District and Raffles City, Hotel Bencoolen @ Bencoolen Street provides an airport shuttle, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the spa tub. Be sure to enjoy a meal at LOBBY CAFÉ, the on-site restaurant. In addition to a gym, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool with sun loungers
  • Free self parking
  • A roundtrip airport shuttle (surcharge), an elevator, and a 24-hour front desk
  • Concierge services, a front-desk safe, and tour/ticket assistance
Room features
All 84 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with hydromassage showers and tubs or showers
  • Electric kettles, daily housekeeping, and electrical adapters/chargers

Languages

Chinese (Mandarin), English, Korean, Malay, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Free secured self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • LOBBY CAFÉ

Things to do

  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 building
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: SGD 9 per person (one-way)
  • Airport shuttle fee per child: SGD 6 (one-way), (from 1 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Bencoolen
Bencoolen Hotel
Bencoolen Singapore
Hotel Bencoolen
Hotel Bencoolen Singapore
Accor Singapore On Bencoolen
Ibis Singapore On Bencoolen Hotel Singapore
Bencoolen Hotel Singapore
Hotel Bencoolen - Street Singapore
Bencoolen @ Bencoolen Street
Hotel Bencoolen @ Bencoolen Street Singapore

Frequently asked questions

Does Hotel Bencoolen @ Bencoolen Street have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Bencoolen @ Bencoolen Street ?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Hotel Bencoolen @ Bencoolen Street on Jun 4, 2024 start from $81.63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Bencoolen @ Bencoolen Street ?

Self parking is free at this property.

What time is check-in at Hotel Bencoolen @ Bencoolen Street ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Bencoolen @ Bencoolen Street ?

Check-out is at noon.

Does Hotel Bencoolen @ Bencoolen Street provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of SGD 9 per person applies.

Where is Hotel Bencoolen @ Bencoolen Street located?

Located in Rochor, this hotel is within a 10-minute walk of Singapore Art Museum and Bugis Street Shopping District. Orchard Road and Raffles City are also within 1 mi (2 km). Bencoolen Station and Bras Basah Station are within a 5-minute walk.

Reviews

6.8
Rating 10 - Excellent. 90 out of 710 reviews" "
Rating 8 - Good. 265 out of 710 reviews" "
Rating 6 - Okay. 218 out of 710 reviews" "
Rating 4 - Poor. 86 out of 710 reviews" "
Rating 2 - Terrible. 51 out of 710 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Manuel

Stayed 1 night in May 2024

10/10 Excellent

Nigel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and very helpful and pleasant staff.
Stayed 2 nights in Mar 2024

4/10 Poor

MARILOU

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible to MRT but still I won't stay at this hotel . Carpet on the hallways so filthy . It smells and has stains . Food for breakfast is terrible . For our 5 Nights of stay, food is bland and the menu is the same . Had breakfast at 8:30 and by that time food is gone. They don't replenish the trays. Room gets warm in the early morning.
Stayed 4 nights in Dec 2023

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Give Bencoolen a miss
upgrades required
Stayed 5 nights in Sep 2023

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Shame Bencoolen
Hotel is dated, overpriced for facilities available, poor comfort, breakfast included but eat elsewhere you’ll feel better, linen needs replacing old and used , rooms small and noisy and poorly maintained
Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very dirty, linen has bug, bad odour and overall vey bad
Stayed 3 nights in Apr 2023

8/10 Good

Van John

Traveled with partner
Liked: Cleanliness, staff & service
Its ok hotel for the price.
Stayed 7 nights in Feb 2023

4/10 Poor

Carol

Disliked: Cleanliness, amenities, property conditions & facilities
Close to everything. But really dirty
Stayed 6 nights in Feb 2023

10/10 Excellent

Siew Mooi

Liked: Cleanliness, staff & service, room comfort
The best I can give is good at best.
The room in the picture isn't the room we stayed in, we had a King Size Bed. For two nights it's smelled as someone was smoking near us, no smoke detectors installed, only fire protection. Room was in need of repair, see attached photo. Airport Shuttle service is having the Hotel call for Taxi service, misleading information. Breakfast, better off not taking advantage of the Hotel offer.
Stayed 4 nights in Jan 2023

8/10 Good

Tian

Traveled with family
Liked: Staff & service
Great hotel for more than 2 people and excellent location. My sister and her 3 children (ages 17, 14, 11), 4 of them were able to fit ok in the triple room. The bedding was good for this purpose. The hotel's amenities is not top notch, bathroom vent is quite loud and the blinds played up a bit. But we weren't in the room much of the day so it served its purpose for sleeping only. At night it can be a bit noisy as there's a bar/club somewhere near the building. However, I didn't mind it because there's 3 different MRT around that makes it very easy to travel around Singapore. Also, please be aware they do not have laundry facilities only laundry service. If you want to wash your own clothes I would recommend walking to Victoria Hotel, less than 10mins walk. They have a coin operating washing machine and dryer there that's open to the public.

4/10 Poor

Dinesh Wijitha Kumara, WOODLANDS

Traveled with family and small children
Liked: Cleanliness
Improve on Staff to be Friendly with cuatomers
Stayed 1 night in Jan 2023

2/10 Terrible

suzanna

Disliked: Property conditions & facilities, room comfort
Will not recommend :(
Initially we were given room 711. Felt body itchy all over and realised there are bed bugs. Requested change of room and thankfully there was but twin sharing. Don't really care much so long I don't get bitten again. Room 302 was much bigger than the previous room but the mattress wasn't spine support friendly. Didn't sleep well during my two nights there. Room was really small. Wall half painted and interior wasn't that inviting unlike what was shown as advertised. No box of tissue provided. Basic toiletries but no holder for the mini soap bar at the basin. Room has a damp smell. Now coming to the breakfast part, nevermind the fact we use disposables but breakfast was so so. The fried kway teow and fried rice ok. But not for the noodle that goes with the spaghetti sauce. Has a rubbery feel. It's not really pasta noodle. saw a lot of plates with the noodles leftover. Please serve bread in future. With eggs, butter, jam to go along with. You can't go wrong with that. At least any leftover bread, you can still keep for the next day or make into french toast. In this way, wastage can be significantly reduced. Also beverages provided is only confined to 3in 1 coffee or tea. Surely no harm in providing more variety like plain coffee or tea right? Will not stay in this hotel. Believe there are better ones in the vicinity like Hotel Mi, Bencoolen 30, Strand, etc.
Stayed 2 nights in Dec 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied with mini staycation
The kettle in our room was rusty, and the staff changed it immediately. Fast response! The staff also arrange for the maintenance department to adjust the air-conditioning in our room. Furnishings were a bit old but clean, no bugs no insects nothing. Buffet breakfast wasn't a lot of choice, but still not too bad. Location is good and convenient. Overall I am satisfied with my mini staycation and will not hesitate to choose this hotel again.
Orchard lightnings
Swimming pool + outdoor dining area
Swimming pool
Stayed 1 night in Dec 2022

10/10 Excellent

Gil

Stayed 2 nights in Dec 2022

10/10 Excellent

Jean Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2022

10/10 Excellent

Kian Leong, Kelvin

Liked: Cleanliness, staff & service
Mr. Mohd is a legendary staff in this family-run hotel. Old school and reminded us of my childhood travels with the family.
Stayed 1 night in Nov 2022

4/10 Poor

TJOE

Stayed 2 nights in Oct 2022

8/10 Good

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are fantastic - friendly, helpful and cheerful. It is clean and has everything one needs. The location is excellent, walkable to a lot of popular areas and stations near. Plenty of buses along the street too. Lots of campuses around so lots of cheap eating spots but plenty of upper market restaurants too with a variety of cuisines to choose from. In short, would thoroughly recommend Hotel Bencoolen.
Stayed 6 nights in Aug 2022

4/10 Poor

Verified traveler

Disliked: Room comfort
Would appreciate if there were some slippers.
Stayed 1 night in Aug 2022

6/10 Okay

Charene

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Generally, below average and not up to expectation I have for a Sg hotel. Other than bed and pillows, other
Stayed 1 night in Aug 2022

4/10 Poor

KHULAN

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

2/10 Terrible

Lusu

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I’m so disappointed in the lack of cleanliness at this hotel. My daughter found an old tube of medicine, someone else’s slipper, and a SIM card… along with TONS of dust under the best. Carpets stains in the hallway. Bathroom is dingy. Bedding stained and tattered. Windows hadn’t been cleaned in months maybe? Algae all over the windows and paint peeling in multiple areas. The staff were very kind and hospitable but the condition of the hotel was very low quality and unclean.
Stayed 1 night in Aug 2022

10/10 Excellent

See Kiet

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Clean environment although a bit of hiccup due to payment confusion. No 24 hour shop nearby too. (Not that near like 10 min walking distance although is in the town Center) Overall ok
Stayed 1 night in Jun 2022

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing for Singapore
The hotel reception staff were lovely but the room was damp mould on ceilings and bathroom needed a good clean as did the pool area green mould. It looked like it hasnt been cared for at all very rundown. Area is fine across the road from MRT close to Chinatown Little India etc. We have stayed in Singapore a no.of times before and had always been pleased with the high standards of hotels before.
Stayed 4 nights in Jun 2022

8/10 Good

jiemin

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Bad sleep due to noise from below
Generally room itself was all ok, the downside is that the noise from below is still very much heard from level 6 where we stayed. As it was a saturday night, there's a crowd at the street level dining, drinking and chatting. And their chatting and laughter up till 3plus am kept the family unrested. Kids and the adults were dead tired the following day.
Stayed 1 night in Jun 2022

General hotel information

Reasons to Book
Property Cleanliness & Spacious Rooms
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.0