"Lotte Hotel Seoul is a 5 star property in an excellent location in the heart of the city
Staff are courteous and helpful but lacking in English proficiency
Restaurants are top notch "
A verified traveler from Wichita stayed at Lotte Hotel Seoul
"The rooms are really lovely with great linens on the beds. Very comfortable and quiet. Staff was great and truly went out of their way to be helpful. We had a great time and used the pool. The buffet breakfast is memorable."
"Exceptional. Hospitality was beyond amazing, loved my room with the river view, I’m missing it already haha. Loved it so much, everytime I come seoul I will definitely come back to Grand Hyatt. Thank you so much!"