评分基于 986 条真实点评
4.8 客房清洁度
4.6 服务和员工
4.7 客房舒适度
4.7 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
发布日期：2024年5月30日 发布在：Expedia
Great place to stay in Downtown Seattle
用户：真实旅客
发布日期：2024年5月30日 发布在：Expedia
Staff was nice but very incompetent. We checked in at 10am and was told our rooms were not ready and that they would text us. Gave credit cards and IDs and completed check in. No text ever came. Called once and was told rooms are not ready. We decided to go back around 3 pm and the agent said they never checked us in and asked for credit cards again and then said all of our cards are declining. Even when I showed them the charge on my card they refused to accept it. Another hour wasted just waiting for them to figure it out. Finally got the room keys and they were not the type of rooms we requested. They offered to buy us a drink from the bar but instead of crediting the room they said come down and get one of us and we will go to the bar with you. What? Are we kids? We didn’t even get the free drink because when we came down there was a shift change and they had no idea what we were promised. Very unprofessional property. I travel for work and am a diamond member at Hilton and I’ve never experienced such a horrible process.
用户：真实旅客
发布日期：2024年5月28日 发布在：Expedia
The staff was very accommodating and we loved our deluxe king room. Just wish the weather was a little better. :)
用户：真实旅客
发布日期：2024年5月28日 发布在：Expedia
Very kind staff, awesome experience
用户：真实旅客
发布日期：2024年5月27日 发布在：Expedia
Most amazing property I’ve been too in awhile. Definitely will be back.
用户：真实旅客 来自：Duvall
发布日期：2024年5月25日 发布在：Expedia
Great location pleasant lobby onsite dining nice room
用户：真实旅客
发布日期：2024年5月24日 发布在：Expedia
用户：真实旅客
发布日期：2024年5月24日 发布在：Expedia
The room was cozy and exceptionally clean. The staff was very friendly and helpful.
用户：真实旅客
发布日期：2024年5月23日 发布在：Expedia
Amazing door staff.
用户：真实旅客
发布日期：2024年5月20日 发布在：Expedia
Very cool and beautiful hotel great rooms great price
