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Matum Hotel & Casino

3.5 star property
Comfortable hotel with casino and nightclub

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Matum Hotel & Casino

Outdoor pool
Exterior
Minibar, in-room safe, blackout drapes, iron/ironing board
Presidential Suite | Private kitchenette
Shower, free toiletries, hair dryer, towels
Reviews
6.4

Popular amenities

  • Room serviceRoom serviceRoom service
  • BarBarBar
  • 24/7 front desk24/7 front desk24/7 front desk
  • PoolPoolPool
  • HousekeepingHousekeepingHousekeeping
  • GymGymGym
The price is $59
$75 total
includes taxes & fees
Jun 2 - Jun 3

Explore the area

Map
Av. Las Carreras 1, Santiago de los Caballeros, Santiago
  • Popular LocationMonument to the Heroes of the Restoration7 min walk
  • Popular LocationCatedral de Santiago3 min drive
  • Popular LocationEstadio Cibao4 min drive
  • AirportSantiago (STI-Cibao Intl.)18 min drive
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Room options

View all photos for Executive Room

Executive Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Executive Room

Highlights

Air conditioning
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
Digital channels
In-room safe
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite

Presidential Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Presidential Suite

Highlights

Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
Digital channels
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Twin Bed

Deluxe Double Room, Smoking, Balcony

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite

Highlights

Air conditioning
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
Digital channels
In-room safe
  • City view
  • Sleeps 3
  • 2 Double Beds

Similar properties

Front of property - evening/night
Platino Hotel & Casino
Breakfast included
Parking included
Free WiFi
Restaurant
8.0 out of 10, Very Good, (1003)
The price is $100
$128 total
includes taxes & fees
Jun 2 - Jun 3
Platino Hotel & Casino

About the neighborhood

Santiago de los Caballeros

Matum Hotel & Casino is located in Santiago de los Caballeros. Historic San Luis Fort Museum and Catedral de Santiago are local landmarks, and some of the area's activities can be experienced at Las Aromas Golf Club and Taino Valley Tropical Park.
Visit our Santiago de los Caballeros travel guideOpens in a new window

What's nearby

  • Monument to the Heroes of the Restoration - 7 min walk
  • Bella Terra Mall - 20 min walk
  • Catedral de Santiago - 3 min drive
  • Estadio Cibao - 4 min drive
  • Mundo Acuático - 6 min drive

Getting around

  • Cibao Intl. Airport (STI) - 18 min drive

Restaurants

  • Supermarcado Bravo Cafe - 10 min walk
  • Wendy’s - 12 min walk
  • Florinda - 7 min walk
  • El Tablón Latino - 6 min walk
  • Puerta Del Sol - 6 min walk

About this property

Matum Hotel & Casino

Property highlights
Consider a stay at Matum Hotel & Casino and take advantage of a casino, a nightclub, and a terrace. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a hair salon.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Tour/ticket assistance, wedding services, and a front-desk safe
  • 1 meeting room and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Matum Hotel & Casino include perks such as air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with digital channels
  • A personal chef, daily housekeeping, and electrical adapters/chargers

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Casino
  • Children's pool
  • Gym
  • Nightclub
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV with digital channels

Food and drink

  • Chef service
  • Minibar
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20 per room (roundtrip)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators

Property is also known as

Hotel Matum
Matum
Matum Casino
Matum Casino Santiago
Matum Hotel
Matum Hotel & Casino
Matum Hotel & Casino Santiago
Matum Hotel And Casino
Matum Hotel Santiago
Matum Hotel Casino Santiago
Matum Hotel Casino
Matum Hotel Casino Santiago de los Caballeros
Matum Casino Santiago de los Caballeros
Matum Hotel Santiago
Matum Hotel & Casino Hotel
Matum Hotel & Casino Santiago de los Caballeros
Matum Hotel & Casino Hotel Santiago de los Caballeros

Frequently asked questions

Does Matum Hotel & Casino have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Matum Hotel & Casino?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Matum Hotel & Casino on Jun 2, 2024 start from $58.59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Matum Hotel & Casino pet-friendly?

No, pets are not allowed at this property.

How much is parking at Matum Hotel & Casino?

Matum Hotel & Casino doesn't offer parking.

What time is check-in at Matum Hotel & Casino?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Matum Hotel & Casino?

Check-out is at noon.

Does Matum Hotel & Casino provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20 per room applies.

Where is Matum Hotel & Casino located?

Situated in Santiago de los Caballeros, this hotel is within 1 mi (2 km) of Monument to the Heroes of the Restoration, Historic San Luis Fort Museum, and Bella Terra Mall. Casa del Arte and Galería la 37 por las Tablas are also within 1 mi (2 km).

Reviews

6.4
Rating 10 - Excellent. 139 out of 663 reviews" "
Rating 8 - Good. 174 out of 663 reviews" "
Rating 6 - Okay. 146 out of 663 reviews" "
Rating 4 - Poor. 86 out of 663 reviews" "
Rating 2 - Terrible. 118 out of 663 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

hilda

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Stephanie

Liked: Staff & service, amenities, property conditions & facilities
Love the people and the room different options for food
Stayed 1 night in May 2024

4/10 Poor

FRANTZ

Disliked: Cleanliness, amenities, property conditions & facilities
My expectations was higher for that price.
Stayed 2 nights in May 2024

4/10 Poor

Jose

Traveled with partner, Traveled with family
Disliked: Property conditions & facilities
The beds are super hard and the rooms aren’t soundproofed. The halls echo all the noise from in and ourside the hotel. There’s also a club next door and people pour out into the streets to continue the party at all hours of the night. Great spot if you’re looking to party in the area and don’t care about sleeping. Otherwise not worth it. The staff was nice.
Stayed 1 night in May 2024

2/10 Terrible

Segundo, Weslaco

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

6/10 Okay

Juan

Traveled with family
Liked: Staff & service, amenities
Very professional and friendly staff. The hotel is very old and is being remodeled, specifically the entrance and lobby.
Stayed 2 nights in Apr 2024

4/10 Poor

Danny

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Outdated, dark, needs improvement. Exterior facade is falling apart.
Stayed 3 nights in Apr 2024

10/10 Excellent

martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 4 nights in Mar 2024

2/10 Terrible

Ernesto, Burlington

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is a dump, broken shower doors, water leaks, Breakfast is a joke, fried Dominican cheese and plantains, Terrible! The staff does not give a crap about taking care of the customers!
Stayed 2 nights in Mar 2024

10/10 Excellent

Jioma

Stayed 1 night in Mar 2024

6/10 Okay

Jose

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
To much noisy in the nighttime.
Stayed 1 night in Feb 2024

10/10 Excellent

Cynthia

Stayed 4 nights in Feb 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

monica m

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

Daniel

Stayed 3 nights in Jan 2024

4/10 Poor

MO

Traveled with group, Traveled with partner
Hotel under renovation but no one announced for travelers to know what they will expecting when they arrive to the facility and worse breakfast you will receive please do not be surprised
Stayed 1 night in Jan 2024

10/10 Excellent

Bryan

Stayed 1 night in Jan 2024

2/10 Terrible

Leslie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didnt stay at the property we did another booking through expedia for centro hodelpa. Requesting a refund for matum casino hotel. Poor lighting, in the entrance no service a man sitting in the staircase made us deel unsafe. We left the hotel. We were charged twice because when we arrived the hotel asked us to pay .
Stayed 1 night in Jan 2024

4/10 Poor

Ramón Emilo

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Buena ubicación pero el hotel está en construcción
La habitación que me tocó estaba cercar al parecer del área de los.empleados y se escuchan todo el tiempo en la habitación. Cuidado con el café que está en la habitación que aunque no te lo digan te lo van a cobrar, buena ubicación pero el hotel está en construcción, la piscina no está disponible.
Stayed 2 nights in Dec 2023

4/10 Poor

Cristian

Disliked: Cleanliness, amenities, property conditions & facilities
It’s not a sleeping area.
Stayed 1 night in Dec 2023

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Jose M.

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
El hotel no esta en las condiciones como se ve en las foto (esta en remodelacion ) el casino no existe y la pisina estaba en mantenimiento y no tenia aqua...
Stayed 1 night in Dec 2023

2/10 Terrible

Hector

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a 3 star hotel under construction, very noisy, no lobby, rooms upstair, no elevator, temporary wood stairs with no railings, rude aptitude bag helper, good breakfast buffet and a nice disco.
Stayed 7 nights in Dec 2023

8/10 Good

Alberto

Traveled with family
Liked: Staff & service
Bueno. Están en plena remodelación. En eso consisten los aspectos de menor evaluación
Stayed 1 night in Dec 2023

6/10 Okay

Osborne, Nassau

Liked: Staff & service
Disliked: Amenities
Excellent location! I enjoyed my stay here as it is in walking distance to the Monument, bars, and restaurants. Also the staff were very friendly. However, the hotel is undergoing major renovations so there’s noise from jackhammering. Also there’s noise from the club downstairs and guests in the hallway. However, none of this bothered me because I was usually out at night partying. After the renovations, I imagine that it’ll be a wonderful place to stay.
Stayed 2 nights in Dec 2023