Ratings based on 535 Verified Reviews

4.6 out of 5
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia 亿客行 Verified Reviews
5 out of 5
by A verified traveler

Posted Jun 3, 2024 on Expedia
I recently stayed at the Hilton Garden Inn and had a pleasant experience overall. The room was spacious and well-maintained with all the necessary amenities, ensuring a comfortable stay. The bed was especially comfortable, which was a highlight after a day of traveling.
4 out of 5
by A verified traveler

Posted May 30, 2024 on Expedia
Staff was so friendly and room was very clean.
Comment from Hotel Management
May 30, 2024 by Reservation Department, Hotel Management
Thank you for taking the time to tell us about your experience at Hilton Garden Inn Santa Ana. It is always a pleasure to receive positive feedback.I appreciate you taking the time to tell us about your experience. Your satisfaction and continued trust are our top priorities. I look forward to showing you that we are continuously working hard to make sure each visit meets your expectations and our high standards. Here at Hilton Garden Inn Santa Ana, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future
2 out of 5
by A verified traveler

Posted May 27, 2024 on Expedia
Comment from Hotel Management
May 28, 2024 by Reservation Department, Hotel Management
Thank you for taking the time to tell us about your experience at Hilton Garden Inn Santa Ana. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Here at Hilton Garden Inn Santa Ana, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
5 out of 5
by A verified traveler

Posted May 26, 2024 on Expedia
Great hotel
Comment from Hotel Management
May 27, 2024 by Reservation Department, Hotel Management
Thank you for taking the time to tell us about your experience at Hilton Garden Inn Santa Ana. It is always a pleasure to receive positive feedback.I appreciate you taking the time to tell us about your experience. Your satisfaction and continued trust are our top priorities. I look forward to showing you that we are continuously working hard to make sure each visit meets your expectations and our high standards. Here at Hilton Garden Inn Santa Ana, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future
5 out of 5
by A verified traveler

Posted May 20, 2024 on Expedia
Nice property. Very clean and friendly staff
Comment from Hotel Management
May 20, 2024 by Reservation Department, Hotel Management
Thank you for taking the time to tell us about your experience at Hilton Garden Inn Santa Ana. It is always a pleasure to receive positive feedback.I appreciate you taking the time to tell us about your experience. Your satisfaction and continued trust are our top priorities. I look forward to showing you that we are continuously working hard to make sure each visit meets your expectations and our high standards. Here at Hilton Garden Inn Santa Ana, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future
5 out of 5
by A verified traveler

Posted May 19, 2024 on Expedia
The property is located in a developing shopping center filled with everything you need in one spot. Would definitely recommend.
Comment from Hotel Management
May 20, 2024 by Reservation Department, Hotel Management
Thank you for taking the time to tell us about your experience at Hilton Garden Inn Santa Ana. It is always a pleasure to receive positive feedback.I appreciate you taking the time to tell us about your experience. Your satisfaction and continued trust are our top priorities. I look forward to showing you that we are continuously working hard to make sure each visit meets your expectations and our high standards. Here at Hilton Garden Inn Santa Ana, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future
5 out of 5
by A verified traveler

Posted May 9, 2024 on Expedia
Comment from Hotel Management
May 10, 2024 by Reservation Department, Hotel Management
Thank you for taking the time to tell us about your experience at Hilton Garden Inn Santa Ana. It is always a pleasure to receive positive feedback.I appreciate you taking the time to tell us about your experience. Your satisfaction and continued trust are our top priorities. I look forward to showing you that we are continuously working hard to make sure each visit meets your expectations and our high standards. Here at Hilton Garden Inn Santa Ana, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future
3 out of 5
by A verified traveler

Posted May 8, 2024 on Expedia
Comment from Hotel Management
May 28, 2024 by Reservation Department, Hotel Management
Thank you for taking the time to tell us about your experience at Hilton Garden Inn Santa Ana. It is always a pleasure to receive positive feedback.I appreciate you taking the time to tell us about your experience. Your satisfaction and continued trust are our top priorities. I look forward to showing you that we are continuously working hard to make sure each visit meets your expectations and our high standards. Here at Hilton Garden Inn Santa Ana, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future
4 out of 5
by A verified traveler

Posted May 3, 2024 on Expedia
Comment from Hotel Management
May 6, 2024 by Reservation Department, Hotel Management
Thank you for taking the time to tell us about your experience at Hilton Garden Inn Santa Ana. It is always a pleasure to receive positive feedback.I appreciate you taking the time to tell us about your experience. Your satisfaction and continued trust are our top priorities. I look forward to showing you that we are continuously working hard to make sure each visit meets your expectations and our high standards. Here at Hilton Garden Inn Santa Ana, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future
5 out of 5
by A verified traveler

Posted Apr 18, 2024 on Expedia
Very pleasant and helpful staff , nice restaurants near the hotel .
Comment from Hotel Management
Apr 19, 2024 by Reservation Department, Hotel Management
Thank you for taking the time to tell us about your experience at Hilton Garden Inn Santa Ana. It is always a pleasure to receive positive feedback.I appreciate you taking the time to tell us about your experience. Your satisfaction and continued trust are our top priorities. I look forward to showing you that we are continuously working hard to make sure each visit meets your expectations and our high standards. Here at Hilton Garden Inn Santa Ana, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future