评分基于 99 条真实点评
5.0 客房清洁度
4.9 服务和员工
4.9 客房舒适度
5.0 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
发布日期：2023年12月24日 发布在：Expedia
酒店管理层的评论
2024年1月4日，回复：酒店管理层 Aline Avila
Dear Yali,Thank you for sharing your feedback regarding your recent stay at Zadún. We are sorry to hear that your experience did not meet your expectations, and we apologize for any shortcomings you encountered during your stay.If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to let us know.Best regards,
用户：真实旅客
发布日期：2024年5月8日 发布在：Expedia
用户：真实旅客
发布日期：2024年5月5日 发布在：Expedia
Jorge and Miguel provided my wife with and I with an amazing service, highly recommended
用户：真实旅客
发布日期：2024年4月7日 发布在：Expedia
用户：真实旅客
发布日期：2024年3月4日 发布在：Expedia
Service
用户：真实旅客
发布日期：2024年2月12日 发布在：Expedia
We had an incredible experience at Zandun! The property is gorgeous, the amenities are top-shelf, and the service is first-class! Not to mention incredible the restaurants and 24-hour room service. They have a great workout facility (and protein bar) if you exercise.
We cannot say enough about how wonderful our experience was. We also need to recognize our Tosani (Nicolas) and beach concierge (Amyris). They were there at every turn and anticipated every need we had.
Highly recommend Zandun a Ritz Carlton Reserve!
酒店管理层的评论
2024年2月12日，回复：酒店管理层 Aline Avila / Quality Manager
Dear Lawrence,Thank you so much for your incredibly kind words and glowing review! We are thrilled to hear that you had such a fantastic time with us and that every aspect of your stay exceeded your expectations.Your recognition of our dedicated team members, including our Tosoani Nicolas and beach concierge Amyris, means the world to us. Thank you for recommending Zadún, a Ritz-Carlton Reserve, to others. Your recommendation is the highest compliment we could receive, and we are truly grateful for your support.We hope to have the pleasure of welcoming you back to Zadún in the future for another wonderful experience. Warm regards,
用户：真实旅客
发布日期：2024年2月12日 发布在：Expedia
酒店管理层的评论
2024年2月13日，回复：酒店管理层 Aline Avila / Quality Manager
Dear Shant,Thank you for rating us! We look forward to hosting you again in the future.Best regards,
用户：真实旅客
发布日期：2024年1月25日 发布在：Expedia
Great place
酒店管理层的评论
2024年1月29日，回复：酒店管理层 Aline Avila / Quality Manager
Dear Mr. Michael,Thank you for your feedback! We are delighted to hear you found our place great. We look forward to hosting you again in the future.Best regards,
用户：真实旅客
发布日期：2024年1月22日 发布在：Expedia
Level of service is out of this world. Food is good, but it still is Mexico food.
酒店管理层的评论
2024年1月22日，回复：酒店管理层 Aline Avila / Quality Manager
Dear Mr. Brian,We are thrilled to hear that you find our level of service to be out of this world! While we appreciate your positive feedback on our food, we also understand the unique characteristics of Mexican cuisine. We are committed to continually enhancing our offerings, and we look forward to welcoming you back for another exceptional experience.Best regards,
用户：真实旅客 来自：Kansas City
发布日期：2024年1月12日 发布在：Expedia
My wife and I take a trip to Cabo on a yearly basis. For the last 15 plus years we have only stayed at another 5 star resort and residences. This is our first time staying at another property, but this time with the kids as well. I can't say enough about this resort. Probably tied with the best resort we have ever stayed at. The property is immaculate, staff and service was incredible, and the food was top notch. Our family excursions for beach day and whale watching, along with all our transportation needs were taken care of down to every detail. Our "Tosoanis" (or personal concierges) were incredible as well. Food was top notch. In my reviews of hotels, I usually will at least mention at least one flaw, and I honestly can't think of one. Also, this is our first time staying farther north near San Jose Del Cabo. It was a pleasure to be so close to the town and be able to go there for a few dinners off property. San Jose is so much nicer and family friendly that going to actual Cabo farther down south. Cannot recommend this property more.
酒店管理层的评论
2024年1月12日，回复：酒店管理层 Aline Avila / Quality Manager
Dear Mr. John,We are delighted to receive such a glowing review from you and your family! It warms our hearts to hear about your positive experience at Zadún. Thank you for highlighting the immaculate property, incredible staff, top-notch service, and delightful dining experiences. We are thrilled to have made your family excursions and transportation seamless, and it is especially rewarding to know that our Tosoanis left a lasting impression.We appreciate your kind words and are honored to be ranked among the best resorts you have ever stayed at. It is fantastic to hear that your first experience staying farther north near San Jose Del Cabo exceeded expectations, and we are glad you found the town and its family-friendly atmosphere enjoyable.Thank you for choosing our property for your family getaway, and we look forward to welcoming you back for more memorable experiences in the future.Warm regards,
