Es un excelente lugar para descansar, los restaurantes
están muy bien, el personal muy amable, lo único que a mí en lo personal me parece es que el personal que te recibe y te hace el Chek in les falta capacitación para recibir al huésped
GUADALUPE
2024 年 5 月入住 1 晚
8/10 还可以
Crystal
2024年04月24日
It was more
Crystal
2024 年 4 月入住 1 晚
10/10 超赞
真实旅客
2024年03月2日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Loved the facility and staff was wonderful, going out of their way to make us comfortable
真实旅客
2024 年 2 月入住 8 晚
8/10 还可以
Mel,North Las Vegas
与配偶出行, 团体旅客
2024年02月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was good. Food was okay. Service at reservation required restaurants was horrible.
Mel
2024 年 2 月入住 5 晚
6/10 一般
Levona Joy
2024年02月19日
满意:员工和服务,清洁度
not many vegan options, shower head was broken, pictures aren’t necessarily reflective, no shuttle to the airport, long line for check in.
Levona Joy
2024 年 2 月入住 4 晚
6/10 一般
真实旅客
2024年02月14日
满意:客房舒适度,清洁度
Mixed Feelings / Matches poor previous reviews...
Getting there was DIFFICULT. It was not clear where to check in. None of the staff seemed aware that the new tower was called Bel Air and check in was at the main lobby of Krystal Grand. Luckily receptionist knew and checked us in and was friendly. We tried 3 of 4 specialty restaurants. The Grill and Mexican were extremely disappointing. Food was bland the new york steak was paper thin and overcooked. The mexican food had no flavor. Service was uninviting and hard to imagine that they don't serve water first. Asian restaurant was a bit better w habachi style. You could get away by going to the buffet and finding something good. Appreciated the omelet station and the chefs behind always put a great effort in making the omelets delicious!
Daily bulletin and activities updates WERE AMAZING. RECREATION coordinator Omar was amazing with variety of activities. The sand at the beach volleyball court has many rocks. BE CAREFUL. First aid kit left w the lifeguard at 5pm. Cheked w him next day and it wasn't a friendly experience.
Sports Bar had a knowledgeable and friendly bartender. Snack Bar had good food and our server Ismael was attentive and fast. Take a Bite coffee shop had good tea and coffee selection (went there everyday) very nice baristas.
Main door of Bel Air building does not lock. The street lacks a crosswalk so it gets dangerous crossing fm Belair to the Lobby. Cars like to speed after they go over the speed bumps. Many little things of the room were broken.
真实旅客
2024 年 2 月入住 4 晚
10/10 超赞
Carlos
团体旅客, 商务旅客
2024年02月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excelente trato del personal del hotel, muy padres las instalaciones
Carlos
2024 年 2 月入住 1 晚
8/10 还可以
Leah
与配偶出行
2024年02月4日
满意:员工和服务、服务设施、住宿条件和设施
不满意:清洁度
This was an all inclusive resort ! So our one night booking was very challenging 😰 ! Name of property was completely different than our reservation name. GPS took us to a different place altogether!