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Reviews of The Metro Hotel

2.5 out of 5
The Metro Hotel
319 Divisadero St, San Francisco, CA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 106 out of 148 reviews" "
Rating 8 - Good. 26 out of 148 reviews" "
Rating 6 - Okay. 14 out of 148 reviews" "
Rating 4 - Poor. 1 out of 148 reviews" "
Rating 2 - Terrible. 1 out of 148 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Roberta

Traveled with partner
Liked: Property conditions & facilities
Loved the feel of the hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!
Stayed 1 night in Apr 2024

6/10 Okay

Chaney

Business traveler
Liked: Cleanliness, staff & service
Area is great. Restaurants, bars, walkability, etc. Room was too small. It was hard to navigate around the bed as it was too tight. Window couldn’t be opened
Stayed 2 nights in Apr 2024

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in SF near the Haight and lots of dining. I stayed to be near a show at the Independent and it was perfect for that.
Stayed 1 night in Apr 2024

10/10 Excellent

Lisa, Scottsdale

Liked: Cleanliness, staff & service, amenities
This was my first stay at the Metro and will definitely book again for my next trip to SF! Charming, well appointed, convenient location.
Stayed 1 night in Apr 2024

8/10 Good

John, Iowa City

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cozy place and room, great location, but room was quite small, probably the smallest we’ve ever stayed in. And no coffee/tea or elevator?
Stayed 2 nights in Apr 2024

8/10 Good

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

MAGGIE

Liked: Cleanliness, staff & service, property conditions & facilities
lots of art work on the wall. the staff is very nice
Stayed 2 nights in Mar 2024

8/10 Good

Joanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very charming and a great location to restaurants and shops.
Stayed 2 nights in Mar 2024

6/10 Okay

Ted

Liked: Staff & service
Stayed 3 nights in Feb 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:)
Stayed 3 nights in Feb 2024

10/10 Excellent

Trysha

Liked: Cleanliness, staff & service, property conditions & facilities
Small room, but very clean
Stayed 2 nights in Feb 2024

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lewis and staff were very friendly and accommodating during our stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Joe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is such a great location and you can walk to so many restaurants and parks nearby. The rooms are small and efficient with a wonderful accent on decor. It is all you need for a stay in the city.
Stayed 1 night in Feb 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

6/10 Okay

Mariela

Liked: Cleanliness, staff & service, property conditions & facilities
I like the character of the Hotel and uniqueness, the area was nice as well, but my room was noisy at night
Stayed 3 nights in Feb 2024

8/10 Good

Shumin

Stayed 4 nights in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

8/10 Good

Nick

Liked: Property conditions & facilities
nice stay in a no frills environment. great staff and great location
Stayed 3 nights in Jan 2024

6/10 Okay

Kenny

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Margaret

Stayed 2 nights in Jan 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff. Room a little small. Stand alone heater needed to warm room.
Stayed 2 nights in Jan 2024

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Miles V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service
Front desk staff were lovely!
Stayed 2 nights in Dec 2023

4/10 Poor

tom

Stayed 1 night in Dec 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect, easy base.
So happy to have found The Metro. A really easy, chilled hotel in the middle of such a great street, yet quiet and peaceful. A perfect stop for parents of USF students visiting!
Stayed 1 night in Dec 2023

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, amenities
This hotel is in a great location of the city. It is a stylish boutique hotel that has very comfortable rooms. The staff was very friendly and helpful. Parking is off site on the street so be prepared to be patient. We loved it and will be back!
Stayed 1 night in Dec 2023

10/10 Excellent

Matthew

Stayed 3 nights in Nov 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Ryan

Stayed 1 night in Nov 2023

8/10 Good

Gustavo Alfonso

Liked: Staff & service
Stayed 6 nights in Nov 2023

10/10 Excellent

Catherine

Stayed 1 night in Oct 2023

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Philip, irvine

Liked: Cleanliness, staff & service, property conditions & facilities
We wanted to try something different from the tourist and downtown area . Nice feel to the area will bars and restaurants close by. Old style hotel feel with clean modern room
Stayed 1 night in Oct 2023

10/10 Excellent

Claire

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll be back
Totally comfy hotel. Nice vibe. Great helpful staff. Proximity to restaurants. All good.
Stayed 2 nights in Sep 2023

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and tight
Lovely hotel in the midst of a vibrant neighborhood. Stairs and smallish rooms to be expected.
Stayed 6 nights in Sep 2023

6/10 Okay

Suzanne P.

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No elevator. No coffee in rooms.
Stayed 4 nights in Sep 2023

6/10 Okay

mike

Traveled with family
Liked: Cleanliness, staff & service
Very small room just enough for the bed! Typical in San Francisco but this one took the cake!
Stayed 1 night in Sep 2023

10/10 Excellent

Greyson

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Alexander

Stayed 4 nights in Sep 2023

8/10 Good

Amrida

Stayed 1 night in Sep 2023

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

beatriz

Stayed 1 night in Jul 2023

6/10 Okay

ryan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Petty cheapness for the price
Pros: One of the only hotels in this part of town. Which has lots of great things in walking distance. Comfortable mattress. The room I stayed in had no street noise. Cons: Very tiny room. Cheap and uncomfortable chairs. A strangely small single trashcan. No mini-fridge. No microwave. Sink is not in the bathroom. Bathroom has one of those creepy sliding doors that lets people peek in on your when closed. This is supposed to be an arty hotel, but all the art is boring generic corporate art, should be on the wall of a bank. And BIGGEST con, is that the heater for the room is super cheap and barely functional. You could buy a high end space heater for half the cost of one night in that place, but instead they have a clunky loud clicking used one from mom's garage.
Stayed 3 nights in Jul 2023

8/10 Good

Michael

Stayed 1 night in Jul 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, cute hotel, small rooms
Pros: perfect location on a fun street, centrally located; front desk staff was friendly and attentive; bed and bedding was very comfortable; decor and rooms nicely updated; private bathrooms for most/all rooms; lots of restaurants and coffee shops within 1-2 blocks; safe neighborhood. Cons: it's an older building, so some of the rooms are absolutely tiny; not really even a place to store your suitcase; TV did not work for three nights of my 5-night stay (I was issued a very small refund, however); more expensive than surrounding hotels
Stayed 5 nights in Jun 2023

10/10 Excellent

Meghan

Stayed 4 nights in Jun 2023

10/10 Excellent

Mary

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Unique, funky awesome hotel!
Stayed 1 night in Jun 2023