Bar (en la propiedad)

Opiniones de Hotel Bijou

4 out of 5
Hotel Bijou
111 Mason Street, San Francisco, CA

Opiniones

7.0

Bueno

Puntuación de 10, es decir, Excelente. Basada en 107 de 353 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 89 de 353 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 65 de 353 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 46 de 353 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 46 de 353 opiniones" "

8.0/10

Limpieza

8.0/10

Servicio y personal

6.6/10

Servicios

7.2/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Maria cecilia

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 6 noches en marzo de 2024
Respuesta de Hotel Bijou Team, el 8 abr. 2024
Hello Maria,Thank you for choosing Hotel Bijou for your accommodation and you enjoyed your stay with us. Your feedback is very important to us and we hope to see you again soon.

10/10 Excelente

Mary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
El personal muy amable y servicial
Se hospedó 3 noches en febrero de 2024
Respuesta de Olay, el 14 mar. 2024
Thank you for choosing hotel bijou for your accommodation and kind words about our hotel staffs. Best regards,Olay PhommahaxayGeneral Manager

8/10 Bueno

Andrea

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is good relation quality & price. But you think you gonna have a continental breakfast, and is just coffe, apple, yogurt and maybe muffins. It’s not the breakfast they say in the description.
Se hospedó 4 noches en marzo de 2024
Respuesta de Olay, el 13 mar. 2024
Dear Andrea,Thank you for choosing Hotel Bijou for your stayed. Your review and feed back help us to improve our services.

8/10 Bueno

David

Viaje de negocios
Le gustó: Limpieza y servicios
No le gustó: Condiciones de la propiedad
la atencion al cliente de parte del personal esta bien. Internet malo Desayuno... una manzana, un yoghurt y muffin... estaria bien si ponen desayuno incluido que haya por lo menos pan, jugo, etc.. un minimo.
Se hospedó 4 noches en marzo de 2024
Respuesta de The Hotel Bijou Team, el 12 mar. 2024
Thank you so much for your review! We are happy that you chose to stay with us. We would love to welcome you back soon!

8/10 Bueno

Gretel

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Todo bien
Se hospedó 1 noche en marzo de 2024
Respuesta de The Hotel Bijou Team, el 12 mar. 2024
Thank you so much for choosing to stay with us! We hope to see you again soon!

10/10 Excelente

Patricia

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Se hospedó 2 noches en febrero de 2024
Respuesta de The Hotel Bijou Team, el 27 feb. 2024
Thank you so much for the great review! We hope to see you back soon!

10/10 Excelente

Alfonso

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Servicio excelente, muy buena ubicación, los cuartos las instalaciones y la limpieza muy buena solo los alrededores hay bastantes homeless y esta sucio. Pero vale la oena
Se hospedó 3 noches en febrero de 2024
Respuesta de The Hotel Bijou Team, el 21 feb. 2024
Thank you so much for the great review! We're so glad you had a lovely stay. We are looking forward to having you back here soon!

8/10 Bueno

Hector Hugo Guerrero

Le gustó: Servicios y condiciones de la propiedad
Se hospedó 1 noche en octubre de 2021

6/10 Aceptable

christopher

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios
La ubicación es muy buena! Pero afuera del hotel viven homeless! Y toda la noche hacen ruido . Es un problema poder dormir ! Además que el hotel no cuenta con aire acondicionado en las habitaciones
Se hospedó 4 noches en septiembre de 2021

8/10 Bueno

Socorro

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Bueno, solo que se me cobraron los impuestos, peri creo que es mas culpa de expedia.
Se hospedó 5 noches en octubre de 2019
Respuesta de Blanca , el 11 nov. 2019
Dear Guest thank you for having stayed with us, at time of booking guest are informed of the urban fee. Please refer to your original invoice.Thank you for having stayed with us ad we hope that you had a good time in SF

8/10 Bueno

Maria de Jesús

Le gustó: Servicio y personal y condiciones de la propiedad
Los tapones de oídos no es suficiente.
El hotel es bueno, la calle lateral es muy ruidosa y hay muchas personas en situación de calle que hacen muchísimo ruido. El hotel es caro para lo que se ofrece, los cuartos son pequeños y no hay aire acondicionado, sólo calefacción. ¿Será porque está en la gran ciudad de SF?
Se hospedó 5 noches en septiembre de 2019
Respuesta de Blanca , el 7 oct. 2019
Dear Guest Thank you for having stayed with us, yes this is true the hotel does not have A/C, San Francisco weather normally is not very hot it stays at a normal 65 degree, always chilly and cool in the early morning and evening. We do apologize for the inconvenience the hotel does offer fans in all rooms inside the closet as a temp solution. I do hope that you took some fond memories of San Francisco.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2019
Respuesta de Blanca, el 10 sept. 2019
Thank you for having stayed, I hope that you made great memories in SF

10/10 Excelente

Aaron

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Es un hotel muy agradable, los cuartos son muy limpios y la ubicacion es excelente
Se hospedó 2 noches en abril de 2019
Respuesta de Blanca , el 29 abr. 2019
Dear Aaron Thank you for having stayed and we are happy that you enjoyed your time with us.

10/10 Excelente

Scott

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff and servive, neighborhood is pretty scketchy but the hotel was great
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Bijou Team, el 8 may. 2024
Dear Guest,Thank you for choosing Hotel Bijou for your accommodation and we greatly appreciated your feedback.We look forward in welcoming you back soon!

2/10 Terrible

Madivalappa

No le gustó: Limpieza y condiciones de la propiedad
No good room.
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Bijou Team, el 8 may. 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements.

10/10 Excelente

Adrianne

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel is beautiful!!! They’re extremely hospitable and welcoming. They care about you so much even though you’ll only be there for a few days. The lobby was a great place to hang out. It was super close to all the public transports. They even brought a portable fridge up for us upon request. I would absolutely stay there again!
Se hospedó 5 noches en abril de 2024
Respuesta de Hotel Bijou Team, el 29 abr. 2024
Dear Adrianne,Thank you for choosing Hotel Bijou for your accommodation. We greatly appreciated your feedback and we hope to see you again soon!

6/10 Aceptable

Ana, Los Angeles

Viaje familiar
Le gustó: Limpieza
Too many homeless around and unsafe.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Bijou Team, el 29 abr. 2024
Dear Ana,Thank you for choosing Hotel Bijou for your accommodation and we greatly appreciated your feedback.

10/10 Excelente

Yuta

Le gustó: Limpieza
部屋はとても良かった
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Bijou Team, el 29 abr. 2024
Dear Yuta,Thank you for choosing Hotel Bijou for your accommodation and greatly appreciated your feedback.

6/10 Aceptable

Byron

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Difficult to rate this hotel. Pros: Staff was friendly, central location, local ownership Cons: very sketchy area (should know this before booking here), but also, very small rooms and bathroom (I couldn't sit comfortably on the toilet), TV didn't work and staff couldn't assist Overall, not a terrible place, but I wouldn't stay here again
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Bijou Team, el 29 abr. 2024
Dear Byron,Thank you for choosing Hotel Bijou for your accommodation. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and well will be using feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

2/10 Terrible

Brittany

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Respuesta de Hotel Bijou Team, el 29 abr. 2024
Dear Brittany,Thank you for choosing Hotel Bijou for your accommodation and we greatly appreciated your feedback.

6/10 Aceptable

Bruce

Viaje en pareja
No le gustó: Servicios
The room was fine. No room service once you checked in. Trash not emptied, no making of the bed, had to go get my own towels. Homeless living outside. Restaurant was not open. Ice Machine is hidden on second floor
Se hospedó 6 noches en abril de 2024
Respuesta de Hotel Bijou Team, el 25 abr. 2024
Dear Bruce,On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Thank you for choosing Hotel Bijou for your accommodation.

2/10 Terrible

canson

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It’s just a 2 or 3 stars hotel. I made a mistake not reading review. It’s in a drug dealer and homeless areas. Do not go out at night around here
Se hospedó 3 noches en abril de 2024
Respuesta de Hotel Bijou Team, el 23 abr. 2024
Dear Canson,Thank you for choosing Hotel Bijou for your accommodation.

6/10 Aceptable

jason

Le gustó: Limpieza
Se hospedó 4 noches en abril de 2024
Respuesta de Hotel Bijou Team, el 23 abr. 2024
Dear Jason,Thank you for choosing Hotel Bijou for your accommodation.

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything about the property is great, including staff. It’s just the location is what really gets under my skin. Since it’s right in the middle of downtown San Francisco, there’s lots and lots of homeless and trash everywhere. So much feces in the street and all over the side walk, I really don’t know how people can do it. Again everything else about the hotel is amazing. Definitely will stay at one of their other locations!
Se hospedó 2 noches en febrero de 2024
Respuesta de Hotel Bijou Team, el 22 abr. 2024
Hi Michael,Thank you for choosing Hotel Bijou for your accommodation and you enjoyed your time with us. Looking forward in welcoming you back soon.

4/10 Malo

Valessa

Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Bijou Team, el 14 may. 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

2/10 Terrible

Abraham

Viaje en pareja, Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
Hobos. Lots of em
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Bijou Team, el 18 abr. 2024
Thank you for choosing to stay at Hotel Bijou.Appreciated your feedback.

10/10 Excelente

Didier

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en abril de 2024
Respuesta de Hotel Bijou Team, el 8 may. 2024
Dear Guest,Thank you for choosing Hotel Bijou for your accommodation and we greatly appreciated your feedback. Look forward in welcoming you back soon!

4/10 Malo

Christine

Viaje familiar con niños
No le gustó: Servicios y condiciones de la propiedad
Location is unsafe. Lots of homeless people congregating out on the street. It was very noisy all night long. People playing loud music occasionally at 4/5am in their cars and screaming. No breakfast served even though they say there would be. However, you do get free wine at check in.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Bijou Team, el 16 abr. 2024
Dear Christine,Thank you for taking the time to complete our online survey regarding your recent stay. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

8/10 Bueno

Maria, Chino Hills

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The price is great, but I didn't realize I was in a high-crime area. Homeless lurked in the streets; some talking to themselves; others sharing drugs; others high on something. This was daytime. I wouldn't dare walk at night. Garage parking was down the street and my car was safe. The ADA bathroom shower (large bathroom) was not adequately protected from all the water spilling onto the flooring. The showerhead was attached facing the shower curtain so of course the water would be flooding the floor because there was not high enough railing to block the water on the floor inside the shower. There is no screen the window so you can't really leave it open. No a/c but if there had been a screened window, it wouldn't be so warm at night and stuffy. Staff are all very friendly and helpful. The continental breakfast was very spartan; I mean, they just had a muffin and the little yogurt cups and coffee. Bagels and cream cheese would help. Cereal, too. Also, bananas, oranges; not hard apples. Towels had lint on them. It was not a horrible stay. Just the little things would've made it terrific. Again, the area is not safe. That's a concern. At night, I heard a man screaming; car alarms going on; loud music from cars driving by, and we were on the 5th floor.
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Bijou Team, el 16 abr. 2024
Dear Maria,Thank you for choosing Hotel Bijou for your accommodation and your satisfaction is very important to us. We will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests.

10/10 Excelente

Thomas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice interior and helpful staff but the neighborhood is pretty rough
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Bijou Team, el 16 abr. 2024
Dear Thomas,Thank you for choosing Hotel Bijou for your accommodation.

6/10 Aceptable

Olivia

Le gustó: Limpieza y servicio y personal
Hotel is perfect for if you just want a centrally located bed for the night. Small room w/ no AC, no minifridge, breakfast is mostly just yogurt & muffins. Its in a great location to get to touristy places but be prepared to walk through & interact with the large amounts of unhoused people. Staff was really sweet thank you!
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Bijou Team, el 12 abr. 2024
Dear Olivia,Thank you for choosing Hotel Bijou for your accommodation. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements. Mini fridge is provided to guest when one is requested.

10/10 Excelente

Alfred

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really cool spot in a convenient location. Staff was top notch and the hotel has a cool style to it. Couple things to note, there is no AC but they do provide box fans… And I was in a pet friendly room, but there was not a screen on the window, so I couldn’t let the air from the outside when it got hot at night. I plan on staying again!
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Bijou Team, el 12 abr. 2024
Hello Alfred,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!

10/10 Excelente

Milind

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff stand out at this wonderful hotel. Jonah, Punya, and Chris were brilliant, helpful, and accommodating. The hotel is situated 2 blocks from the Powell St BART station. The rooms are good, although TV remotes didn’t work from more than a foot’s distance and some bathroom fixtures needed work. But the helpfulness and positive attitude of the staff made this a stellar visit.
Se hospedó 5 noches en marzo de 2024
Respuesta de Hotel Bijou Team, el 9 abr. 2024
Dear Milind,Thank you for choosing Hotel Bijou for your accommodation. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon.

8/10 Bueno

Yulia

Viaje en pareja
Le gustó: Limpieza y servicio y personal
It's a decent hotel right downtown. It’s noisy outside, but we appreciated the earplugs provided. The rooms don’t have a refrigerator. Other than that - we had a nice stay.
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Bijou Team, el 9 abr. 2024
Dear Yulia,Thank you for choosing Hotel Bijou for your accommodation. Your feedback is very important to us and we greatly appreciated.

6/10 Aceptable

FRANNA

Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
This property is in a location that is convenient to everything, but red light district. The last straw was the last night of my stay the hotel across the street, someone was stabbed and the whole area was blocked off. Also, no restaurant or bar inside as advertised. I was told they are looking for someone to work in the kitchen. No key code access, you have to punch in a code to get into the hotel, which most times does not work and you have to use that same code to punch in to get into your room. Room is small, but the bed was comfortable, and the bathroom was very nice. The homeless people as well as sketchy people all around the side of and front of the hotel, was a safety concern. The breakfast , is and was very disappointing, apple, muffin, yogurt. Stay here at your own risk.
Se hospedó 4 noches en abril de 2024
Respuesta de Hotel Bijou Team, el 9 abr. 2024
Dear Franna,Thank you for choosing Hotel Bijou for your accommodation. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create a enjoyable experience for each of our guests.

10/10 Excelente

Michael, Ellwood City

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Chris and all the front desk staff were awesome. The location is at the edge of an area that is a little rough, but it is right in the heart of the city. Plenty of restaurants and shopping nearby. And right by the BART station. Rooms are very nice. Modern and clean. Great value for the price. My only complaint is that they do need to up their continental breakfast game. There is a little coffee stand with great middle eastern pastries near by, maybe consider bringing in some local bakery items to give the breakfast more appeal. All in all though very happy with my choice!
Se hospedó 3 noches en abril de 2024
Respuesta de Jimmy, el 7 abr. 2024
Thank you so much for your kind words. We will look into changing up breakfast. SincerelyJimmy

8/10 Bueno

Marco

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A
Se hospedó 6 noches en marzo de 2024
Respuesta de Hotel Bijou Team, el 8 abr. 2024
Hello Marco,Thank you for choosing Hotel Bijou for your accommodation. We appreciate your feedback.

6/10 Aceptable

Agnieszka

Viaje familiar
Le gustó: Limpieza y servicio y personal
The hotel manager shouldn't write, that the hotel offers breakfast, because there you can only get: coffee, yoghurt, and if you're a lucky guest -sometimes a bagel, that comes from the fridge. The only possibility to have a breakfast in this hotel is to go to the next supermarket and buy some food.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Bijou Team, el 8 abr. 2024
Dear Agnieszka,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest.

8/10 Bueno

Brittany

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
The room was cute, nice, and clean, however there were a lot of inconveniences and some amenities that were listed that were not available. The restaurant is closed, the room did not have a fridge or a robe as listed, the TV relies on internet which was extremely unstable- I couldn't watch anything for hours and then when it did work, it'd cut out every 3 min for several min or more at a time. The bed didn't have a top sheet, just the comforter which was odd. The adorable claw foot bathtub had no plug so I couldn't enjoy a bath. Also they don't use key cards, you're given a code to enter the front door and your room and it doesn't always work, so I got locked out of my room. It was frustrating. The area immediately surrounding the hotel is pretty unsafe with addicts laying on the sidewalks. It wasn't a terrible stay, the room is cute and clean, but I probably wouldn't go back unless some of the other things were changed.
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Bijou Team, el 8 abr. 2024
Dear Brittany,Thank you for choosing Hotel Bijou for your accommodation and taking the time to complete online survey regarding your recent stay an our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

10/10 Excelente

Angelina

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was super nice. As many reviews said the street outside has a lot of uh… San Francisco unhooked characters. That being said their front door stays locked all the time. The hotel was cute and very clean. For the price I don’t think I could beat it especially for the location. Would for sure go back.
Se hospedó 1 noche en abril de 2024
Respuesta de Jimmy, el 7 abr. 2024
Thank you for your kind words.

10/10 Excelente

Lorena

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Bijou Team, el 2 abr. 2024
Dear Lorena,Thank you for choosing Hotel Bijou for your accommodation and greatly appreciated your feedback.We look forward in welcoming you back in the near future.

4/10 Malo

Oliver

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Eine Umgebung geprägt von Drogenabhängigen, Obdachlosen und kriminellen Banden. Die angeblich vorhandene Parkgarage ist nicht im Hotel und erfordert, dass das Gepäck durch eine Zone mit aggressiven Gestalten aus der Drogenszene transportiert werden muss. Für diese Dinge kann das Hotel nichts - dennoch kann man die Lokation nur rubusten Naturen empfehlen, die sich im Zweifel gegen die aggressiven Junkies zu verteidigen wissen.
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Bijou Team, el 8 abr. 2024
Dear Oliver,Thank you for choosing Hotel Bijou for your accommodation and taking the time to complete online survey regarding your recent stay at our hotel. Your feedback is very important to us and we assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest.

4/10 Malo

Holly, Highland

Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
The hotel staff try to make the best of a terrible location. ALL night you hear ruckus outside, with sirens from the conveniently located police station up the street. The hotel was recently shined up, and has a few cute features, but overall it's a very underwhelming experience. Beds were very bouncy, in an uncomfortable way. I booked 2 queens, but I'm positive they were only full size beds. The in house restaurant is not currently operating, & the included “breakfast” was muffins you warm yourself in a microwave & yogurt literally left out next to (not in) an ice bath. Every morning I couldn't wait to get up & out of there because it was stressing me out to hear fighting, yelling & other nonsense well into the night. The hotel knows…earplugs provided bedside, and property doors are locked 24/7 with code access for guests. I won't return.
Se hospedó 3 noches en marzo de 2024
Respuesta de Hotel Bijou Team, el 1 abr. 2024
Dear Holly,Thank you for taking the time to give us your feedback regarding your recent stay at our hotel.On behalf on our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

10/10 Excelente

margaret

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent, would stay again.
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Bijou Team, el 1 abr. 2024
Dear Margaret,Thank you for choosing Hotel Bijou for your accommodation. We are glad that you have enjoyed your stayed and look forward in welcoming you back in the near future.

8/10 Bueno

martha

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Bijou Team, el 1 abr. 2024
Thank you for choosing Hotel Bijou for your accommodation.

8/10 Bueno

Yu

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
スタッフの対応がとても良かったです。荷物の預かりや観光地の紹介などとても丁寧な対応でした。またバスルームはリフォームされていて綺麗でした。ホテルの向かい通りの治安が悪く、夜の音楽やバイクの音、人の声などが気になりました。
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Bijou Team, el 29 mar. 2024
Thank you for choosing Hotel Bijou for your accommodation. We are glade you enjoy your stayed with us and staffs are being helpful. We greatly appreciated your feed back.

8/10 Bueno

Dany

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The place is really great. Only issue is the loud music and poeple that are staying up all night every night. If that doesn't bother your, bring earplugs for a good night of sleep. It's close to everything so it's easy to go everywhere. Staff is super nice.
Se hospedó 3 noches en marzo de 2024
Respuesta de Hotel Bijou Team, el 28 mar. 2024
Thank you for choosing Hotel Bijou for your accommodation. Your feed back meant a lot to us and it help us improve our services.

10/10 Excelente

Melissa C

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Hotel Bijou Team, el 28 mar. 2024
Thank you for choosing Hotel Bijou for your accommodation and that you enjoyed your stayed with us.Look forward in welcoming you back to soon in the near future.

10/10 Excelente

Maria, Portland

Se hospedó 3 noches en marzo de 2024
Respuesta de Hotel Bijou Team, el 16 abr. 2024
Thank you for choosing Hotel Bijou for your accommodation. Greatly appreciated your feedback.

10/10 Excelente

William

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall its a wonderful hotel for the price. I enjoyed it thoroughly. Unfortunately the main problem is not in their control and thats the places around them. Furst night some drunk person set off fireworks and they launched right in the air near my window before going off. Scared the crap out of me. Other than the noise at night is a beautoful hotel.
Se hospedó 7 noches en marzo de 2024
Respuesta de Hotel Bijou Team, el 25 mar. 2024
Hi William,Thank you for choosing Hotel Bijou for your accommodation. We greatly appreciate your feed back.