Ratings based on 99 Verified Reviews
4.8 Room cleanliness
4.5 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted May 27, 2024 on Expedia
Excellent
Comment from Hotel Management
May 28, 2024 by Cherry O/ Residence Inn Millbrae, Hotel Management
Dear Lai Mei,Thank you for awarding us a 5/5 rating! We are thrilled to know that you had a fantastic experience with us. Your positive feedback is greatly appreciated and inspires our team to keep up the excellent work.We can't wait to welcome you back on your next visit!Best regards,
by A verified traveler
Posted May 24, 2024 on Expedia
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Comment from Hotel Management
May 26, 2024 by Cherry O / Operations Manager -Residence Inn, Hotel Management
Dear Lorraine ,Thank you so much for your wonderful 5-star rating! We are thrilled to hear that you had such a positive experience with us. Your kind words mean a lot to our team and inspire us to continue providing excellent service.We look forward to welcoming you back soon for another outstanding visit!
by A verified traveler
Posted Apr 24, 2024 on Expedia
5 stars. Recommend for anyone who is traveling.
Comment from Hotel Management
May 26, 2024 by Cherry O - Residence Inn Millbrae, Hotel Management
Dear Kang ,hank you for your fantastic 5-star rating! We are delighted to hear that you enjoyed your time with us. Your positive feedback is greatly appreciated and encourages our team to keep delivering top-notch service.We look forward to hosting you again soon!
by A verified traveler
Posted Apr 23, 2024 on Expedia
So close to Bart. Lots of places to eat nearby, took my car back to the airport early. Beautiful new hotel. Comfortable and clean. Will stay here again.
Comment from Hotel Management
May 26, 2024 by Cherry O - Residence Inn Millbrae, Hotel Management
Dear Robin,Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed our convenient location near BART, the variety of nearby dining options, and the ease of returning your car to the airport. It's also fantastic to know that you found our hotel beautiful, comfortable, and clean.We look forward to welcoming you back for another great stay soon!Warm regards,
by A verified traveler
Posted Apr 22, 2024 on Expedia
This is a great place by Millbrae BART and the SFO. Nice and quiet with lots of parking.
Comment from Hotel Management
May 26, 2024 by Cherry O - Residence Inn Millbrae, Hotel Management
Dear Cesar ,Thank you so much for your kind words! We're delighted to hear that you enjoyed our convenient location near the Millbrae BART and SFO. It's great to know that you found our place nice and quiet with plenty of parking.Your positive feedback is greatly appreciated, and we hope to welcome you back soon for another pleasant stay!Warm regards,
by A verified traveler
Posted Apr 18, 2024 on Expedia
Comment from Hotel Management
May 26, 2024 by Cherry O - Residence Inn Millbrae, Hotel Management
Dear Mitchell,Thank you so much for your perfect 5/5rating! We are absolutely thrilled to hear that you had an exceptional experience with us. Your wonderful feedback is greatly appreciated and serves as a tremendous encouragement to our team.We look forward to welcoming you back soon for another outstanding visit!Warm regards,
by A verified traveler
Posted Apr 11, 2024 on Expedia
Hotel is new and close to SFO and BART. Lots of nice restaurants nearby. Fitness room is 24-hour open. Mini kitechen in the suite is super great.
Comment from Hotel Management
Apr 21, 2024 by Cherry O - Operations Manager / Residence Inn, Hotel Management
Dear JIE,Thank you for sharing your experience! It's wonderful to hear that you found our hotel conveniently located near SFO and BART, making travel easy. Exploring local dining options can definitely enhance a trip, so I'm glad you enjoyed the nearby restaurants. Our 24-hour fitness room aims to accommodate all schedules, and it's fantastic to know you found it useful. And having a mini kitchen in the suite can truly make a difference for convenience and comfort during your stay. We appreciate your feedback and look forward to welcoming you back in the future.
by A verified traveler
Posted Apr 10, 2024 on Expedia
It was a great experience and I really enjoyed it.
Comment from Hotel Management
Apr 22, 2024 by Cherry O- Operations Manager / Residence Inn , Hotel Management
Dear Laurette,We're thrilled to hear that you had such a positive experience during your stay! Your satisfaction is our top priority, and we're delighted that you enjoyed your time with us. If there's anything specific that made your stay memorable or if you have any suggestions for how we can make future stays even better, please feel free to share. We'd love to welcome you back for another great experience whenever you're in the area!
by A verified traveler
Posted Apr 2, 2024 on Expedia
Great simple airport hotel with lovely options for a family with young kids. Great breakfast buffet included.
Comment from Hotel Management
Apr 2, 2024 by Cherry O/ Residence Inn Millbrae, Hotel Management
Dear Lindsey,Thank you for your kind words! We're thrilled to hear that you and your family enjoyed your stay with us, especially the breakfast buffet. We aim to provide a comfortable and convenient experience for all our guests, and it's wonderful to know that we hit the mark with your family. We hope to welcome you back again soon!
by A verified traveler
Posted Mar 18, 2024 on Expedia
空港へのアクセスも良く、利用しやすいです。
Comment from Hotel Management
Apr 2, 2024 by Cherry O / Residence Inn Millbrae, Hotel Management
Dear Susumu,Dear [Guest],Thank you sincerely for the glowing 5/5 rating! It means the world to us. Your satisfaction is our top priority, and we're thrilled to have met your expectations. We hope to welcome you back soon for another outstanding stay.
