Dear Michael,Thank you for your kind words. We're so happy you had a pleasant experience and look forward to welcoming you back in the future.Sincerely,Summer ShoemakerGeneral Manager

Dear Todd,Thank you for your kind words. We're delighted to hear that you found our resort a nice place for a getaway. We strive to provide a relaxing and enjoyable experience for all our guests, and it's wonderful to know we achieved this during your stay. We look forward to welcoming you back soon for another pleasant escape.Sincerely,Summer ShoemakerGeneral Manager

Dear Alexandra,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our beautiful property and the variety of amenities we offer. It's great to know that our service met your expectations as well. We look forward to welcoming you back for another fantastic experience soon.Sincerely,Summer ShoemakerGeneral Manager

Dear Marianne,Thank you for your kind words. We're thrilled to hear that you found our property beautiful. We take great pride in maintaining our resort's aesthetic and are glad it contributed positively to your experience. We hope to have the pleasure of welcoming you back soon for another enjoyable stay.Sincerely,Summer ShoemakerGeneral Manager

Dear Francisco,Thank you for sharing your feedback. I'm glad to hear you enjoyed our resort but I'm sorry to learn about your experience at the front desk. Excellent customer service is a priority for us, and it's disappointing that we didn't provide the attention you deserved. We hope to have the opportunity to welcome you back and provide a more positive experience next time.Sincerely,Summer ShoemakerGeneral Manager

Dear Pete,Thank you for your feedback. I'm sorry to hear that the seating cushions outside on the sofas and around the pool were not up to our usual standards of cleanliness. We take your comments seriously and will address this issue with our team to ensure that all outdoor seating is thoroughly cleaned and maintained. We hope to have the opportunity to welcome you back and provide an improved experience.Sincerely,Summer ShoemakerGeneral Manager

Dear Brian,Thank you for your kind words. We're happy you enjoyed your stay, and we can't wait to welcome you back in the near future!Sincerely,Summer ShoemakerGeneral Manager

Dear Ebony,Thank you for sharing your experience! I'm so glad to hear that you and your kids had a beautiful time at our resort. It's wonderful to know that the bay and our amenities provided a memorable backdrop for your family's visit. We look forward to welcoming you back to San Diego Mission Bay Resort for more amazing moments.Sincerely,Summer ShoemakerGeneral Manager

Dear Blanca,Thank you for your review and for highlighting the aspects of your stay that you enjoyed, such as our well-maintained grounds, the walk/bike path, and the restaurant experience. However, I'm sorry to hear that the room did not meet your expectations in terms of comfort and amenities. We take your feedback seriously as it helps us identify areas where we can improve, including updating our room features and enhancing the overall guest experience. We hope to have the opportunity to welcome you back in the future.Sincerely,Summer ShoemakerGeneral Manager

Dear carol,Thank you for your wonderful review and for choosing to return to our resort for a second visit! I'm thrilled to hear that you found the check-in process smooth, the room amazing, and the pool service to your liking. It’s also great to know that you enjoyed the food, drinks, and entertainment at Plaza Del Sol. We strive to provide a top-notch experience, and your feedback is a delightful affirmation of our efforts. We're looking forward to your next visit and hope it's just as enjoyable!Sincerely,Summer ShoemakerGeneral Manager

Dear Jim,Thank you for your continued loyalty and for taking the time to share your experience. It's wonderful to hear that you enjoy our prime location, lush grounds, and the comfort of our rooms. We're also glad that our staff contributed positively to your visit. However, I apologize for the issues you encountered with your breakfast at the restaurant. Providing high-quality meals is important to us, and it seems we missed the mark on this occasion. We will address this with our culinary team to ensure all meals meet our standards for temperature and preparation. Despite this, I'm pleased that the rest of your stay was enjoyable, and we look forward to welcoming you back for another visit—hopefully with a flawless dining experience next time.Sincerely,Summer ShoemakerGeneral Manager

Dear Maria,Thank you for sharing your feedback. I'm delighted to hear that you loved your overall experience at our resort and found the interactions with other guests pleasant. However, I'm sorry to learn that our reception did not meet the same high standard of friendliness. We hope to have the opportunity to welcome you back and ensure a more positive experience from the moment you arrive.Sincerely,Summer ShoemakerGeneral Manager

Dear Madeline,Thank you for letting us know about the issues during your recent stay at our resort, including the non-working coffee maker, the cleanliness of your room, and the unexpected fees. I'm sorry these aspects did not meet our standards of service and comfort. However, it's pleasing to hear that you enjoyed our pool and the walking paths and that the room and garden view met your expectations. Your feedback is very important to us as we strive to improve our service and ensure a welcoming environment for all our guests.Sincerely,Summer ShoemakerGeneral Manager

Dear Adam James,Thanks for your feedback! It's wonderful to hear that you had an enjoyable stay. We look forward to your return.Sincerely,Summer ShoemakerGeneral Manager

Thank you for the feedback, Darnell! We are so happy to hear you enjoyed your stay and look forward to welcoming you back soon.

Dear Brent,Thank you so much for your positive feedback about our resort! I'm thrilled to hear that you loved your stay. I appreciate your suggestion regarding the staffing in our restaurants; we are always looking for ways to improve our service and will certainly consider your advice to enhance the speed of our food and beverage delivery. We look forward to welcoming you back soon for another enjoyable visit!Sincerely,Summer ShoemakerGeneral Manager

Dear Kyra,Thank you so much for your review! I'm delighted to hear that you had a wonderful time and enjoyed the diverse activities, live music, beautiful views, and good food at our resort. I apologize for the wait times during check-in and appreciate your patience. We are actively working on streamlining this process to improve our service. Your feedback is invaluable to us, and I'm glad that despite this issue, we remain your favorite place to stay in San Diego. We can't wait to welcome you back soon for another fantastic visit!Sincerely,Summer ShoemakerGeneral Manager

Dear Rethabile,Many thanks for your feedback. We're delighted you enjoyed your time here and can't wait to welcome you back soon.Sincerely,Summer ShoemakerGeneral Manager

Dear Oscar,Thank you for your feedback. I'm sorry to hear that your experience did not meet the high standards we strive to achieve at our resort. It's disappointing to learn about the service shortcomings and the condition of the pool area tables you described. We take your comments seriously as they are crucial for guiding our improvements. We hope to have the opportunity to exceed your expectations on your next visit.Sincerely,Summer ShoemakerGeneral Manager

Dear Michael,Thank you for sharing your experience! I'm so glad to hear that you had a nice stay and enjoyed the variety of activities we offer, as well as the scenic walk along the water. We look forward to welcoming you back for another enjoyable visit!Sincerely,Summer ShoemakerGeneral Manager

Dear Susannah,Thank you for your positive review! We are overjoyed that you enjoyed your stay and are looking forward to your next visit with us.Sincerely,Summer ShoemakerGeneral Manager

Dear John,Thank you for your kind words! We are delighted to hear that you found our resort to be an excellent place for everyone. It's our goal to provide a welcoming and enjoyable environment for all our guests, and your feedback is a wonderful affirmation of our efforts. We hope to see you again soon!Sincerely,Summer ShoemakerGeneral Manager

Dear Margarita,Thank you for your positive review. We're happy you had a wonderful time with us, and we can't wait to host you again soon.Sincerely,Summer ShoemakerGeneral Manager

Dear Jay,We appreciate your feedback and are delighted to hear that you had a pleasant stay. We look forward to welcoming you back very soon.Sincerely,Summer ShoemakerGeneral Manager

Dear Philippe,We sincerely appreciate your review and are pleased to hear you had a lovely time. We look forward to your next visit!Sincerely,Summer ShoemakerGeneral Manager

Dear Yvonne,We appreciate your feedback and are delighted to hear that you had a pleasant stay. We look forward to welcoming you back very soon.Sincerely,Summer ShoemakerGeneral Manager

Dear Nancy,Thank you for sharing your love for our resort! I'm delighted to hear that you enjoyed the peaceful atmosphere along with the variety of activities available. We strive to create a tranquil yet engaging environment for our guests, and it's wonderful to know we hit the mark for you. We look forward to welcoming you back soon for another enjoyable stay!Sincerely,Summer ShoemakerGeneral Manager

Dear Sherine,Thank you for your review! I'm thrilled to hear that you found our resort to be the perfect spot to relax and enjoy the beautiful views. It's great to know that our bar and restaurant added to your experience and that you appreciated our convenient location. Your recommendation means the world to us, and we look forward to your next visit.Sincerely,Summer ShoemakerGeneral Manager

Dear Gregory,Thank you so much for your feedback! It's truly heartwarming to hear how much you love our resort. We strive to make every guest's experience memorable, and it's wonderful to know we've succeeded with you. We look forward to welcoming you back soon for another fantastic stay!Sincerely,Summer ShoemakerGeneral Manager

Dear Patrica,Thank you for your feedback. I'm sorry to hear that you felt the resort fees and parking were not reflective of the value provided. We strive to balance quality and cost carefully, and your insights are invaluable to us in this effort. We hope to welcome you back and exceed your expectations in the future.Sincerely,Summer ShoemakerGeneral Manager

Dear Robert,Thank you for sharing your review. We're thrilled to hear you enjoyed your time with us and look forward to welcoming you back soon!Sincerely,Summer ShoemakerGeneral Manager

Dear Damian Paul,I'm thrilled to hear that you were pleased with our resort property and our team members! While our location offers a tranquil setting away from the hustle and bustle, we understand the desire for more convenient access to nearby attractions. We'll take your feedback into consideration as we strive to enhance the overall guest experience. Thank you for sharing your thoughts, and we hope to welcome you back soon!Sincerely,Summer ShoemakerGeneral Manager

Dear Shannon,We're thrilled to hear that you enjoyed your stay. We love welcoming furry companions and ensuring they have a comfortable stay. We appreciate your feedback and hope to welcome you and your pet back soon for another enjoyable visit.Sincerely,Summer ShoemakerGeneral Manager

Dear sara,Thank you for bringing this to our attention. We apologize for any inconvenience caused by our staffing levels during your visit. We appreciate your understanding and hope to offer a more seamless experience on your next visit.Sincerely,Summer ShoemakerGeneral Manager

Thank you for the review, Shannon! We are thrilled you enjoyed your stay with us and hope to welcome you back next time you are in San Diego.

Dear Ruth,I'm truly sorry to hear about the difficulties you experienced in reaching our front desk and operator during the night. Providing accessible and responsive guest service is important to us, and it's clear we fell short in this instance. Your feedback is invaluable as it helps us improve and meet the high standards our guests expect and deserve. We hope to have another opportunity to provide you with the attentive and prompt service you should always expect from us.Sincerely,Summer ShoemakerGeneral Manager

Dear Christina,Thank you for sharing your experience with us. We're delighted to hear that you found our staff fantastic, helpful, and engaging throughout your stay. Although we initially couldn't accommodate your request for a room change, I'm glad we were able to find a satisfactory solution and ultimately meet your needs. It's great to know that you enjoyed your dinner at Covewood and found the property's charm to your liking. We appreciate your feedback and would be thrilled to welcome you back for another stay.Sincerely,Summer ShoemakerGeneral Manager

Dear Amado,Thank you for taking the time to leave review. We are so happy to hear you found the property clean and our staff to be friendly. We hope to welcome you back soon for another relaxing stay.Sincerely,Summer ShoemakerGeneral Manager

We appreciate your feedback, Payton! It's fantastic to hear that your stay was enjoyable. We're looking forward to hosting you again for yet another wonderful experience.

Dear Zakiyah,I'm sorry to hear about the uneasy encounters you experienced during your stay. It's concerning to learn that the interaction was not up to the standard of hospitality we strive to provide, and I apologize for any discomfort or disappointment this caused. While I'm glad to hear that the food you ordered in was enjoyable, it's disheartening that this incident impacted your decision to dine with us again. We take your feedback seriously and will address this with our team to ensure all our guests feel welcomed and valued. Your experience is important to us, and we hope to have the opportunity to restore your confidence in our service.Sincerely,Summer ShoemakerGeneral Manager

Dear Israel,Thank you for taking the time to share your experience. We're delighted to hear that you found the check-in process super easy and enjoyed the food options available at our resort. It's great to know that you found our place well-suited for families with kids. We appreciate your feedback regarding the cleanliness of the pool area on your second day and will ensure our team focuses on maintaining our high standards consistently. We look forward to welcoming you back for another enjoyable stay.Sincerely,Summer ShoemakerGeneral Manager

Dear Lindsey,Thank you for your positive feedback. We're delighted to hear that you found our resort family-friendly, with nice lawns and beachfront areas perfect for kids to run and play. It's great to know that the pool area and available water activities added to your enjoyable experience. We strive to create a welcoming environment for guests of all ages, and we're glad we could provide a setting that met your family's needs. We look forward to welcoming you back for more fun and relaxation.Sincerely,Summer ShoemakerGeneral Manager

Dear Susie,Thank you for sharing your experience with us. We're thrilled to hear that you found the customer service excellent, especially the assistance provided by Ginger at the front desk. It's wonderful to know her support made a positive impact on your stay each day. However, we're sorry to hear that the property did not fully meet your expectations in terms of its appearance compared to online images. We appreciate your feedback as it helps us focus on areas for improvement. We hope to have the opportunity to welcome you back, offering an experience that exceeds your expectations.Sincerely,Summer ShoemakerGeneral Manager

Thank you for leaving your feedback, Lei. We are sorry that your stay did not fully meet your expectations. Please reach out to us directly so we can better understand where we fell short during your stay.

Dear Joy,Thank you for your feedback. We're delighted to hear you enjoyed your stay, finding both the room and hotel to your liking. We look forward to the opportunity to welcome you back for another pleasant visit.Sincerely,Summer ShoemakerGeneral Manager

Dear Rosy,We truly appreciate your feedback and are happy to know you enjoyed your time with us. We hope to welcome you back to our resort very soon.Sincerely,Summer ShoemakerGeneral Manager

Thank you for the feedback, Angela! We are so happy to hear you enjoyed your stay and look forward to welcoming you back.

Thank you for taking the time to leave a review, Samantha. We are sorry that your stay did not fully meet your expectations. Please reach out to us directly so we can get a better understanding of where we fell short during your stay.

Dear Angelica,Thank you for taking the time to share your experience. We're glad to hear you enjoyed the walking/running path, our heated pool, and the ample grass space for kids to play. However, we apologize for the lack of kid-friendly meal options at our onsite restaurants. Your feedback is invaluable, and we hope to welcome you back soon, with improved offerings that enhance your stay.Sincerely,Summer ShoemakerGeneral Manager