Ratings based on 963 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted Jun 1, 2024 on Expedia
Nice spacious and clean room. Reasonably priced breakfast.
by A verified traveler
Posted May 30, 2024 on Expedia
Shuttle to the airport- great !
Comment from Hotel Management
May 31, 2024 by Director of Rooms, Hotel Management
Dear Julia, Thank you for choosing Holiday Inn San Diego - Bayside and for the high rating. We are glad you could take advantage of our convenient and friendly shuttle service. We want our guests to enjoy a relaxing stay, and this is just one of the ways we try to make the aspects of travel more comfortable for you.Thank you again, and we look forward to your return.Warm regards,Rhinna B Meyer Director of Rooms
by A verified traveler
Posted May 29, 2024 on Expedia
Comment from Hotel Management
May 30, 2024 by Director of Rooms, Hotel Management
Dear Florentino, Thank you for choosing Holiday Inn San Diego - Bayside and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Warm regards,Rhinna B Meyer Director of Rooms
by A verified traveler
Posted May 29, 2024 on Expedia
Comment from Hotel Management
May 30, 2024 by Director of Rooms, Hotel Management
Dear Lora, Thank you for your rating of Holiday Inn San Diego - Bayside. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon.Warm regards,Rhinna B Meyer Director of Rooms
by A verified traveler
Posted May 19, 2024 on Expedia
That hotel tap keeps dripping at the tub, showing handle is floppy, the hotel stinks like crazy very expensive for a hotel like this. And I do not appreciate animals in restaurants.
Comment from Hotel Management
May 21, 2024 by Director of Rooms, Hotel Management
Dear Tina, Thank you for taking the time to share your review. We apologize for the maintenance and cleanliness concerns you experienced during your time with us. We work hard to provide attention to detail and a comfortable environment; therefore, we regret that these issues compromised your experience. We will follow up on your matters, and we appreciate you bringing this to our attention. Thank you again for staying with us, and we look forward to another opportunity to provide you with the flawless stay you deserve.Warm regards,Rhinna B Meyer Director of Rooms
by A verified traveler
Posted May 19, 2024 on Expedia
Only stayed one night, hotel could use a reno
Comment from Hotel Management
May 21, 2024 by Director of Rooms, Hotel Management
Dear Steven, Thank you for choosing v and sharing your experience. We are glad to learn you enjoyed your overall stay with us. However, we are sorry you were not entirely satisfied with the condition of our property. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. Thank you again for your feedback, and we hope to see you again. Warm regards,Rhinna B Meyer Director of Rooms
by A verified traveler
Posted May 18, 2024 on Expedia
Staff was lacking customer service
Comment from Hotel Management
May 21, 2024 by Director of Rooms, Hotel Management
Dear Elsie, Thank you for taking the time to share your review. Please accept our sincere apologies for not meeting your expectations and for the concern you had with our service. We strive to provide thoughtful hospitality to all of our guests; therefore, we truly regret that this was not your experience. Your feedback is important to us, and we will use it to improve our services in the future. We are grateful for your patience and hope you will consider giving us a second chance in the future.Warm regards,Rhinna B Meyer Director of Rooms
by A verified traveler
Posted May 18, 2024 on Expedia
Pretty nice property. You can go to any major tourist attraction in just about 15-20 mins from here. Rooms are clean and have all the appropriate amenities. Would recommend to stay here.
Comment from Hotel Management
May 21, 2024 by Director of Rooms, Hotel Management
Dear Soumay, Thank you for being our guest at Holiday Inn San Diego - Bayside and sharing your experience. We are delighted to know you were pleased with our ideal location, well-maintained property, and refreshing accommodations with thoughtful amenities. We appreciate your recommendations, and we look forward to welcoming you back soon. Warm regards,Rhinna B Meyer Director of Rooms
by A verified traveler
Posted May 18, 2024 on Expedia
Very happy with the hotel and the staff
Comment from Hotel Management
May 21, 2024 by Director of Rooms, Hotel Management
Dear Benjamin, It is a pleasure to know that we exceeded your expectations; our service and convenience make us a great place to call home when visiting our area! Thank you for choosing Holiday Inn San Diego - Bayside and for posting such a generous review of our hotel and staff. We enjoyed having you as our guest, and we hope to see you again on your next visit. Warm regards,Rhinna B Meyer Director of Rooms
by A verified traveler
Posted May 11, 2024 on Expedia
I liked this hotel. It was nice and clean.
Comment from Hotel Management
May 11, 2024 by Director of Rooms, Hotel Management
Dear Chyngyz, Maintaining a spotless and comfortable space is a top priority for us, and our housekeeping team takes great pride in their work. They will be thrilled to hear your feedback! Your support is truly appreciated, and we can't wait to provide you with another outstanding stay in the future here at Holiday Inn San Diego - Bayside.Warm regards,Rhinna B Meyer Director of Rooms
