Outdoor pool, sun loungers

Reviews of Hilton San Diego Bayfront

4 out of 5
Hilton San Diego Bayfront
1 Park Blvd, San Diego, CA

Reviews

8.4

Very Good

Rating 10 - Excellent. 861 out of 1488 reviews" "
Rating 8 - Good. 285 out of 1488 reviews" "
Rating 6 - Okay. 132 out of 1488 reviews" "
Rating 4 - Poor. 93 out of 1488 reviews" "
Rating 2 - Terrible. 117 out of 1488 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

jeremy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay if looking for a hotel right next to the city and not far from other places and activiities. Also a plus, pet friendly if you want to bring your pet. Noce walk area along the warer for guests.
Stayed 1 night in May 2024
Response from General Manager on May 15, 2024
Dear Jeremy,Your feedback has brought a smile to our faces as it appears we checked all the right boxes for you! Thank you for the excellent rating. The next time you are in San Diego, we trust that you will look to us again for your accommodations. We always enjoy welcoming our guests to Hilton San Diego Bayfront, even the four-legged ones!

8/10 Good

Danielle

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2024

10/10 Excellent

Shelly

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Within an easy walkable distance from Petco Park, Gaslamp area ( excellent for walking and people are friendly. ) great restaurants for pretty much all tastes. Walk down the pier. Walk past the great convention center. There are music halls across the bay. Clean. Relaxing and low key. The Hilton is the perfect starting point.
Stayed 4 nights in May 2024
Response from General Manager on May 14, 2024
Dear Shelly,Thank you for your wonderful review! We're thrilled you enjoyed our prime location and the great dining options nearby. It sounds like you really took advantage of the area's attractions and amenities. We're glad you found our property clean, relaxing, and a great starting point for your adventures. We look forward to welcoming you back to Hilton San Diego Bayfront for another enjoyable stay!

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for Dodger game at Petco Park. EXTREMLY convenient. Hotel was great. Staff was very friendly and responsive. Looking forward to coming back
Stayed 2 nights in May 2024
Response from General Manager on May 14, 2024
Dear Joseph,Thank you for taking the time to provide your kind review of Hilton San Diego Bayfront. It is wonderful to hear our location was convenient for your visit to Petco Park. Hearing that our pleasant and accommodating staff made your stay even more enjoyable makes us incredibly proud. We look forward to welcoming you back again soon!

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Drove in for a game, definitely come back and stay here again
Stayed 1 night in May 2024
Response from General Manager on May 14, 2024
Dear Tony,Thank you for staying with us at Hilton San Diego Bayfront while attending the game. We are pleased your expectations were exceeded and cannot wait for your return visit!

10/10 Excellent

lillian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2024
Response from General Manager on May 14, 2024
Dear Lillian,Thank you for staying with us and for your feedback. We're glad you had an exceptional experience. We hope to welcome you back soon for another great stay at Hilton San Diego Bayfront!

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe and amazing views of Sam Diego
Stayed 1 night in May 2024
Response from General Manager on May 13, 2024
Dear Benjamin,We are thrilled you enjoyed the spectacular views and felt secure during your stay at Hilton San Diego Bayfront. Our team looks forward to welcoming you back for more unforgettable experiences.

8/10 Good

jeremy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice both for casual trip and family. Wasn't too fond of the restaurant, but its convenient with a starbucks downstairs and small market, but, kind of pricey. Parking is next to the hotel and connected, but may take a bit to find one if its game day for the Padres, so beware.
Stayed 1 night in May 2024
Response from General Manager on May 13, 2024
Dear Jeremy,We always appreciate hearing from our guests, and we're glad our convenient location and on-site Starbucks added to your experience. Thank you for your feedback about parking. We'll keep your comments in mind, and we hope to see you again soon.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Attended a conference at that hotel and the food was top notch as well
Stayed 2 nights in May 2024
Response from General Manager on May 13, 2024
Dear Jennifer,We are delighted that you were able to spend some time with us! Thank you so much for your kind words about our delicious offerings and for giving us a perfect rating. It was a pleasure having you here, and we hope you return soon.

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peter was great at check in. After a night out I needed assistance to my room and a staff member whose name I did not get, he helped me to my room safely. Everyone was very kind and helpful.
Stayed 2 nights in May 2024
Response from General Manager on May 7, 2024
Dear Heather,Thank you for your kind words! We're delighted that Peter and the rest of our team were there to assist you when needed. Your recognition of our dedication to providing quality service is greatly appreciated, and we look forward to welcoming you back soon for another pleasant stay at Hilton San Diego Bayfront!

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel. They do charge daily resort fee but they include 1 hr bike rental, $15 hotel credit and aluminum water bottles for each night you stay. Overnight parking is $45. Views are incredible.
Stayed 3 nights in May 2024
Response from General Manager on May 7, 2024
Dear Anna,Thank you for choosing Hilton San Diego Bayfront and for sharing your five-star review! We are pleased that you enjoyed your stay and appreciated the included amenities. In addition, we're glad that the views were a highlight of your visit. It was a pleasure having you here with us. Our team looks forward to welcoming you back soon for another enjoyable experience.

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and clean property Room was very comfortable
Stayed 2 nights in Apr 2024
Response from General Manager on May 7, 2024
Dear Gary,Thank you for taking the time to provide your review of Hilton San Diego Bayfront. We are thrilled to hear you had a positive experience! It sounds like the convenience of our location and the coziness of your room made your stay enjoyable. It was a pleasure having you join us, and we look forward to you staying with us again in the future.

10/10 Excellent

Saravana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great, however Pl note that it is a bit of hike from the convention center.
Stayed 2 nights in Apr 2024
Response from General Manager on May 7, 2024
Dear Saravana,Thank you for taking the time to provide your kind review of Hilton San Diego Bayfront! We are happy to hear you enjoyed your stay overall, and we look forward to you staying with us again in the future.

10/10 Excellent

Rosie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay !!
Stayed 2 nights in Apr 2024
Response from General Manager on May 2, 2024
Dear Rosie,Thank you for choosing Hilton San Diego Bayfront. We're delighted you enjoyed your stay with us, and we'd be thrilled to welcome you back anytime.

8/10 Good

Patrick, Tustin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property. The only reason I didn’t give it 5 stars is because the bed was very hard. If you like a hard bed, this hotel is for you.
Stayed 2 nights in Apr 2024
Response from General Manager on May 2, 2024
Dear Patrick,Thank you for staying with us and taking the time to share your thoughts. We're glad your overall stay was pleasant, and we appreciate your feedback about the beds. If you're in the area again, please come back to see us.

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Check was fast and friendly. Thank you for a great stay!
Stayed 1 night in Apr 2024
Response from General Manager on May 2, 2024
Dear Melanie,Thank you for staying with us and for your feedback. We're glad you had a five-star experience. We hope to welcome you back soon for another great stay at Hilton San Diego Bayfront.

6/10 Okay

ankur

Liked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

geoffrey

Stayed 1 night in Apr 2024

10/10 Excellent

Trent

Liked: Cleanliness, staff & service, property conditions & facilities
Location to Petco park
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 25, 2024
Dear Trent,We enjoyed hosting you at Hilton San Diego Bayfront. Thank you for highlighting our great location near Petco Park! We value you as our guest and hope you come back soon.

8/10 Good

tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Alfonso, Santa Barbara

Stayed 6 nights in Apr 2024

8/10 Good

Geofrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Kyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in downtown San Diego, right across from petco park and a few minute walk to the ferry to Coronado island
Stayed 3 nights in Mar 2024
Response from General Manager on Apr 22, 2024
Dear Kyle,Thank you so much for the five-star review. We are delighted to hear you were able to take advantage of our convenient location, and we hope you will visit us again soon.

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, amenities
Excellent service and location was perfect!
Stayed 1 night in Apr 2024
Response from General Manager on Apr 22, 2024
Dear Justin,Thank you so much for the five-star review. We're happy you enjoyed our convenient location and world-class service, and we'll be sure to pass your compliments on to the team. We hope you'll visit us again soon!

4/10 Poor

Mingfu, Philadelphia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
There is a daily "urban destination fee" of $39, which is on top of your Expedia payment. Basically this trick makes them appear cheaper than they really are in a search engine. Be aware!
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 22, 2024
Dear Mingfu,Thank you for taking the time to leave a review. We apologize for any inconvenience faced and will use your feedback to help us improve the experience of future guests. Should you be in the area, we hope you will consider staying with us again.

10/10 Excellent

Kris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great value, excellent location.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 19, 2024
Dear Kris,Thank you so much for choosing to stay with us at Hilton San Diego Bayfront. Our goal is to provide every guest with a wonderful experience, so we're thrilled we could deliver one for you. It's great to read you were able to take advantage of our convenient location during your stay. The pleasure was all ours, and we hope you'll choose to visit us again in the future.

10/10 Excellent

Chun-Nan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing I can criticize.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 16, 2024
Dear Chun-Nan,We appreciate you taking the time to share a review about your recent stay. We're glad to know you enjoyed your time with us at Hilton San Diego Bayfront. Thank you, and come back soon!

10/10 Excellent

Chun Yan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located towards the end of the walkable pier path along the water which is fine. Garage parking have direct connection to the hotel lobby. My family enjoyed the nice outdoor pool with 2 hot tubs. The view from the city view room was spectacular. Would come back again.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 18, 2024
Thank you so much for choosing to stay with us at Hilton San Diego Bayfront. Our goal is to provide every guest with a wonderful experience, so we're thrilled you enjoyed your visit. It's great to read you were able to take advantage of our plentiful amenities, beautiful views, and convenient location. The pleasure was truly ours, and we hope you'll choose to visit us again soon.

10/10 Excellent

Rey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice that it’s next to shore…
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 14, 2024
Dear Rey,Thank you for your review and for giving us a perfect rating! We are delighted our fantastic location was the highlight of your stay, and we appreciate you mentioning its proximity to the beach. It was truly a pleasure having you here, and we hope you return soon!

8/10 Good

Budur

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 6 nights in Apr 2024
Response from General Manager on Apr 14, 2024
Dear Budur,Thank you for allowing Hilton San Diego Bayfront to host your recent stay. We're happy to hear you had an enjoyable visit, and that you appreciated our accommodations. We're grateful for your rating, and we hope to have the pleasure of your company the next time you're in the area.

10/10 Excellent

Ivan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 11, 2024
Dear Ivan,Thanks for choosing Hilton San Diego Bayfront. We appreciate you shining a spotlight on our great location near Gaslamp Quarter and Petco Park. Please stay with us again next time you travel to San Diego!

6/10 Okay

Monica

Business traveler
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The room was not clean. I found dirty clothes in the drawers at the room.
Stayed 4 nights in Feb 2024
Response from General Manager on Apr 11, 2024
Dear Monica,While we thank you for being our guest and sharing your feedback, we hope you'll accept our sincerest apologies for the housekeeping concerns you encountered during your stay. We want to assure you that we do engage in deep cleaning processes, and we appreciate you informing us of a need to address our housekeeping policies and procedures. Thank you for your comments. We hope to see you again and impress you with our improvements.

10/10 Excellent

John

Stayed 5 nights in Mar 2024

10/10 Excellent

sihong

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied stay with this hotel. Clean room with very nice view from two big windows in this corner room on the 14th floor. Service was great.Called the front desk and responded quick.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 9, 2024
Dear Sihong, Thank you so much for choosing Hilton San Diego Bayfront. We are thrilled to learn you had a wonderful stay, and we are proud to have earned your five-star review. Your feedback is greatly appreciated, particularly your recognition of our cleanliness and great service. We hope you'll consider joining us again on your next trip to San Diego; it was a genuine pleasure hosting you.

2/10 Terrible

Leticia

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed at this property multiple times but since my last stay it has drastically declined starting with under-staffing, the room had a stale stench that staff could not explain but a “regular” explained to us that the sewer system was not properly vented and sometimes it emits a foul smell making the bathroom area stink. I will never return to the Hilton Bayfront.
Stayed 3 nights in Mar 2024
Response from General Manager on Apr 9, 2024
Dear Leticia,Thank you so much for leaving feedback. We are disappointed to hear your last stay with us did not live up to your expectations, and we apologize for any inconvenience faced. We appreciate you sharing your concerns, which will help us improve the experience of future guests.

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

ROBERTO, SAN DIEGO

Stayed 1 night in Mar 2024

10/10 Excellent

Rebecca

Liked: Property conditions & facilities
Nice place!
Stayed 1 night in Apr 2024
Response from General Manager on Apr 6, 2024
Dear Rebecca,We're so happy to know that you enjoyed your time with us overall! We trust that everything was in order for your stay and we hope to see you again soon.

8/10 Good

Diane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Great location but disappointed in all the added fees the resort adds. Surcharges, resort fees and more$$$$
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 6, 2024
Dear Diane,Thank you for taking the time to leave a review. We're very pleased to hear you enjoyed your stay, but apologize for any inconveniences caused by unexpected charges. We will use your feedback to improve the experience of future guests, and hope you'll come to visit us again soon!

6/10 Okay

carmina

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Emily, Norcross

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

6/10 Okay

Nancy D

Traveled with family and small children
Easy walk to peco park
Stayed 4 nights in Mar 2024
Response from General Manager on Apr 6, 2024
Dear Nancy,Thanks for being our valued guest. We're pleased our convenient location near Petco Park worked well for your trip. If there is anything we could have done better, please feel free to share your feedback. Safe travels, and come back again.

10/10 Excellent

Chanpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Great location friendly staff
Stayed 3 nights in Mar 2024
Response from General Manager on Apr 6, 2024
Dear Chanpreet,Thank you for taking the time to leave a review. We are very pleased to hear you enjoyed our convenient and strategic location and hard-working team here at Hilton San Diego Bayfront. We have passed on your compliments, and hope you'll visit us again.

10/10 Excellent

Linyong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at Hilton Bay front a lot, the staffs are very quick in response, and the restaurants are fine.
Stayed 1 night in Mar 2024
Response from General Manager on Apr 6, 2024
Dear Linyong,Thank you for sharing your experience at Hilton San Diego Bayfront! We're thrilled you had a great stay and appreciated our efficient team and dining options. We strive for prompt service and are glad it made a positive impact. Our team looks forward to welcoming you back for another five-star experience!

10/10 Excellent

Jesus

Stayed 3 nights in Mar 2024

8/10 Good

Adora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Maurice M

Stayed 2 nights in Mar 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place and good service
Stayed 1 night in Mar 2024
Response from General Manager on Apr 2, 2024
Dear Richard,Thank you for sharing your experience at Hilton San Diego Bayfront! We're delighted you found our establishment beautiful and enjoyed our hospitality. Our team is excited to welcome you back for another wonderful stay.