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Reviews of Apple Tree Inn

2.5 out of 5
Apple Tree Inn
4930 Saint Mary's Lane, Saginaw, MI

Reviews

6.2
Rating 10 - Excellent. 98 out of 543 reviews" "
Rating 8 - Good. 139 out of 543 reviews" "
Rating 6 - Okay. 103 out of 543 reviews" "
Rating 4 - Poor. 76 out of 543 reviews" "
Rating 2 - Terrible. 127 out of 543 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Derek

Business traveler
Good
Stayed 1 night in May 2024

10/10 Excellent

Patti

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay. Rooms were clean and comfortable. Staff is very accommodating.
Stayed 1 night in May 2024

4/10 Poor

Jennifer

Disliked: Amenities
The room had an awful smell to it
Stayed 14 nights in Apr 2024

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Got bed bug bites. Overall very dirty.
Stayed 2 nights in Apr 2024

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great
Stayed 1 night in Apr 2024

2/10 Terrible

Greg

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Andrea

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed here for two nights with my fiancé for a show at the Dow event center. Super convenient and central location. We stayed in the jacuzzi suite and everything was clean and functional! Fahim was a great help and we had no issues with checking in or out. 10/10 would stay again.
Stayed 1 night in Apr 2024

10/10 Excellent

Quintara

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Yoo loud
Stayed 1 night in Apr 2024

8/10 Good

Christopher

Liked: Staff & service, property conditions & facilities
The owner was very friendly ,.
Stayed 1 night in Mar 2024

10/10 Excellent

Sheila

Liked: Staff & service, property conditions & facilities
Very welcoming, affordable, rooms are clean and nice
Stayed 2 nights in Feb 2024

2/10 Terrible

Te'Arus L

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sal on Feb 25, 2024
Thank you for staying by our hotel We are sad we couldn’t provide the best service We love to here from ,And we will make sure we will do our best in your Next staying with 50% discount up to two nights Thank you Apple tree inn management

10/10 Excellent

Kayla

Stayed 1 night in Feb 2024

10/10 Excellent

Dale

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you again for an other wonderful stay Fahim amazing place you have nice and quiet . I love getting outta the house and coming her for a night every other week or so perfect place for a little getaway 👌👍
Stayed 1 night in Feb 2024

10/10 Excellent

Lafayette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Hannah

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelt weird. And there where stains all over my pillow
Stayed 1 night in Feb 2024

10/10 Excellent

Dale

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay is great had a emergency and had to pick up two dogs and Fehim at the front desk made it easy for me to keep them and was very helpful and polite with me thanks again Fehim
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value and Clean!
Fehim was very welcoming! He is working on renovating soo much. Made us feel warm and excited to stay again. It’s a great price and great value!
Stayed 1 night in Feb 2024

6/10 Okay

Nicole

Liked: Staff & service
Stayed 3 nights in Dec 2023

10/10 Excellent

Steph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Ta'Shannan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My birthday night
Our suite was beautiful and our host Felim was very nice and he was on top of everything! My husband and I will be seeing you guys again soon for Valentines Day 💝 😘
Stayed 1 night in Jan 2024

10/10 Excellent

Darnell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Appletree Inn is the only place I will stay in Saginaw, Michigan. The customer service from every single person who works there is like VIP treatment every step of the way. This newly remodeled hotel is within walk-in distance from the most popular restaurants and shopping stores. Check-in was fast and simple, the room was very clean and comfortable and there wasn't any more I could ask for. You can park right outside your room and use keyless entry. Staff is very accommodating and friendly. I love when businesses are competitive and work hard to earn business. This place is 5 out of 5. Great price, and very willing to make sure you have a great customer experience. I highly recommend this place. Rooms: 5 | Service: 5 | Location: 5 Hotel highlights: Romantic, Quiet, Great value
Stayed 1 night in Jan 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room great customer service
Stayed 1 night in Jan 2024

10/10 Excellent

david

Stayed 1 night in Dec 2023

10/10 Excellent

Andrew

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was very nice. Welcoming, and Fehim was super nice and very helpful. Our room was very nice, clean, an very spacious. Fehim was also very pet friendly to my little girl. She felt very comfortable and it was quite. Very affordable. I heard this was under new management which is great! We will be back !! We enjoyed every moment spent here at Apple tree. Thank you !!
Stayed 1 night in Dec 2023

10/10 Excellent

Tikhelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The the stay was great in I will be coming back again

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Darnell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in Saginaw to stay by far
The apple tree inn is officially a hidden gem for lodging, my stay was phenomenally relaxing and peaceful. I will be recommending the apple tree inn to friends, family and others for years to come
Stayed 1 night in Dec 2023

4/10 Poor

matt

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
website says theres breakfast.. there isnt any... websites say theres coffee.. there is none.. who ever did write ups for websites .. majorly lied to promote it.. room wasnt to bad tho..
Stayed 2 nights in Dec 2023

4/10 Poor

Jason

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The person at the counter at check in was rude. She was on her personal cell phone call the entire length of check in. Once in the room, the bathroom had only a bath mat for the floor, no towels or washcloths available in the room to shower or bathe.
Stayed 1 night in Nov 2023

2/10 Terrible

James

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT BOOK HERE
This hotel was so dirty- rooms were stinky bed sheets dirty area felt very unsafe- first room we were given had garbage all in it moved to another room it was gross. Had to bring all our belongings every time we left the room. No wifi as advertised
Stayed 2 nights in Nov 2023
Response from Sal on Dec 1, 2023
Sorry for inconvenience The property under major remodeling we hope see you next time and we will offer 50%Discount up to two nights Apple tree new management

6/10 Okay

Andrew

Stayed 1 night in Nov 2023
Response from Sal on Dec 1, 2023
Thank you for staying !Apple tree inn

2/10 Terrible

Brittany

Disliked: Cleanliness, staff & service, property conditions & facilities
If I could give NEGATIVE STARS I would.
Stayed 5 nights in Nov 2023
Response from Sal on Nov 12, 2023
Hi ,We like to hear from you what is the reason for this review,We are new management we just start few days ago we are trying to improve the location Thank you for staying Apple tree manager

2/10 Terrible

Anthony

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Place was dirty. Room that was giving to me had bed bugs. We chose not to stay and requested a refund but was denied. Instead they offered us a different room. This place must need the money bad. I'll never return or recommend.
Stayed 2 nights in Nov 2023
Response from Sal on Nov 10, 2023
Sorry for inconvenient our building under renovationi will investigate the matter with staff we will make sure to get you refund and for next visit 50% discount up to two nights hopefully you staying by us again . thank you appletree manger

2/10 Terrible

Kelly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting to say the least.....
Every inch of the room was not just dirty or dusty, but filthy. I killed 3 fairly large spiders in the first 20 minutes. Had to thoroughly clean the tub before using and even after cleaning it and filling it, I could not use after knowing what I had just cleaned off of it. So gross!!!!! While searching for a washcloth to wipe said tub with, I discovered a dirty, stringy, leopard print teddy hanging behind the bathroom door. It was clearly an establishment that catered to the prostitution industry, just judging from what I cleaned up and where. Needless to say, we left after less than 2 hours. And they didn't even refund me (not even partially). Horrible experience, will NEVER go back or recommend to anyone!!!! Just wish I would have taken photos.
Stayed 1 night in Nov 2023
Response from sal on Nov 10, 2023
Sorry for inconvenient,we are under major remodeling ,i will check with our staff why you didn't get refundalso will make sure if you willing to stay next time you will get 50% discount for two nights thank you apple tree /manger

6/10 Okay

Tanzania

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Sal on Nov 10, 2023
Thank you for staying

4/10 Poor

Stacy

Traveled with family
Disliked: Amenities
The lady who was working when we checked in was not friendly at all. She barely spoke at all. The rooms are ok but not nice. The tv was terrible and they will keep your deposit for no reason they must need the money. I think there was barely anyone there when we stayed we only saw one other car.
Stayed 1 night in Oct 2023
Response from Sal on Oct 15, 2023
we are apolgize for for inconvenience we will address your concern ,we did start major remodeling for the hotel hopefully you will stay in future again we will offer to you 50% discount for two night !Apple Tree Inn /new mangmement

4/10 Poor

Jessie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Scary stay
The motels located in a drug area. I had a guy that was high come up to my car and ask me for some money.
Stayed 1 night in Sep 2023
Response from Sal on Oct 15, 2023
thank you for leting us know we will make sure our securety checking about that ,thank you for stayingapple tree New Management

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safety issues
The safety latch didn’t work. Im currently trying to get a refund for the two nights I booked.
Stayed 2 nights in Sep 2023
Response from Sal on Oct 15, 2023
sorry for inconvenience,our property under renovatio,we can offer to you for your next staying 50% discountApple tree new mangment

2/10 Terrible

Deanna, Mahtomedi

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't find my reservation for over an hour. Dont recommend.
Stayed 2 nights in Sep 2023
Response from Sal on Oct 17, 2023
sorry for inconvenient ,we are new management hopefully in future you stay with us again we will offer to you 50% discount for two nights thank you apple tree

2/10 Terrible

Leslie

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty bed sheets , dirty bathroom , dirty dirty , no cable hook up .
Stayed 1 night in Sep 2023
Response from Sal on Oct 17, 2023
we did start major remodeling for the building,and we are the management for the hotel hopefully in future you stay in our hotel in new room we will offer to you 50% discount for two night .thank youApple tree

6/10 Okay

Verified traveler

Stayed 1 night in Sep 2023
Response from Sal on Nov 10, 2023
Thank you for Staying .

2/10 Terrible

Beverly

Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My deposit was keep every thought my room was left cleaner than when I first got there.
Stayed 3 nights in Sep 2023

2/10 Terrible

Charles

Well, I was in an accident and was unable to call and cancel because of the injuries I received, and I would like a rebate!
Stayed 2 nights in Sep 2023

2/10 Terrible

WAYNE

Disliked: Staff & service
No tv no wifi no coffee pot no wash clothes
Stayed 4 nights in Aug 2023

4/10 Poor

Robert

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The first room they gave us was not cleaned at all. The 2nd room we got they had to hurry up and clean and then our key didn't work at all. We only got 1 towel and washcloth for a room for 2 people. King size bed in the hotel pictures there's 4 pillows we got 2. All the travel sites say breakfast included and they don't do anything for breakfast. Will not be returning to this place. Oh and they also charge a $50 cash deposit they don't mention anywhere until you arrive to check in.
Stayed 1 night in Aug 2023

8/10 Good

Jamie

Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2023

2/10 Terrible

Jean

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023