Ratings based on 979 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.8 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted Jun 3, 2024 on Expedia
Easy access. Clean. Quiet.
by A verified traveler
Posted May 27, 2024 on Expedia
Super friendly staff!! Very clean rooms:)
Comment from Hotel Management
May 28, 2024 by Nicole, agm, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!
by A verified traveler
Posted May 20, 2024 on Expedia
Room smelled of cat pee.
Yes, they did offer to change rooms
Comment from Hotel Management
May 22, 2024 by Nicole, agm, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.Your feedback is being used to make improvements and have taken steps to correct these direct experiences. We hope for an opportunity to properly host you in the future.
by A verified traveler
Posted May 11, 2024 on Expedia
Comment from Hotel Management
May 13, 2024 by Nicole, agm, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!
by A verified traveler
Posted Apr 29, 2024 on Expedia
No USB
Comment from Hotel Management
Apr 30, 2024 by Nicole, agm, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!
by A verified traveler
Posted Apr 22, 2024 on Expedia
Comment from Hotel Management
May 13, 2024 by Nicole, agm, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!
by A verified traveler
Posted Apr 15, 2024 on Expedia
Ok
Comment from Hotel Management
Apr 15, 2024 by Nicole, agm, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!
by A verified traveler
Posted Apr 14, 2024 on Expedia
Comment from Hotel Management
Apr 15, 2024 by Nicole, agm, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!
by A verified traveler
Posted Apr 11, 2024 on Expedia
It was a run down hotel. Staff was nice
Comment from Hotel Management
Apr 12, 2024 by Nicole, agm, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued customer.Your feedback is being used to make improvements and have taken steps to correct these direct experiences. We hope for an opportunity to properly host you in the future.
by A verified traveler
Posted Apr 10, 2024 on Expedia
Staff was friendly & accommodating. Breakfast was good. Some lights in room didn’t work. Hallways smelled musty. Room was clean.
Comment from Hotel Management
Apr 11, 2024 by Nicole, agm, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Trolley Square.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!
