Nobody at the reception in the afternoon. We didn't know which was our room. But, caretaker family at the site taught me the room.
The room & equipment was comfortable.
It was close to the city center, maybe possible to walk there .
Hiroshi
2024 年 2 月入住 2 晚
10/10 超赞
Emma
2024年03月2日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Would reccommend
Nice place. Clean and well equipped with furniture and basic kitchen supplies.
Good location, short drive from shops and supermarkets.
Emma
2024 年 2 月入住 2 晚
6/10 一般
Toby
团体旅客
2024年03月1日
满意:服务设施,清洁度
不满意:住宿条件和设施,员工和服务
The motel is in a good location, in close proximity to the town centre. It has been recently renovated and is comfortable enough. However, there are a few finishing touches that could be done to make the place nicer - such as a grate on the shower drain, handle on the bathroom door, a door to separate the second bedroom and providing us with a dish cloth and tea towel (which were probably omitted by accident).
There is also no reception so difficult to speak directly to someone about any issues. Despite this, check in was very easy via a code to unlock the door sent via email on the day of arrival.
Toby
2024 年 2 月入住 4 晚
6/10 一般
Veronika
2024年02月25日
满意:员工和服务、住宿条件和设施、客房舒适度
不满意:清洁度
Veronika
2024 年 2 月入住 4 晚
6/10 一般
Samir
2024年02月20日
满意:清洁度、住宿条件和设施、客房舒适度
Check in wasn’t a good experience, we entered the “office”, rang the bell on the desk without any response. Then we knocked on the door behind the desk and a lady emerged but was not friendly at all mentioning that this wasn’t an office saying this was he “house “ and a reception or office and then reluctantly showed us where our unit was and how to access it
Samir
2024 年 2 月入住 1 晚
8/10 还可以
Anne-Marie
2024年02月12日
满意:清洁度、员工和服务、住宿条件和设施
Anne-Marie
2024 年 2 月入住 2 晚
6/10 一般
Karminder
2024年02月4日
Karminder
2024 年 2 月入住 2 晚
8/10 还可以
Katie
2024年01月28日
满意:清洁度、员工和服务、住宿条件和设施
It was such a nice place to stay for a few days only downside was the parking issues on our
last-night someone took our park & then threw everyone else off, & just maybe provide guests with couple more towels if they staying over 3 nights :) & just wifi didn't work correctly for us or the tv but good for us to spend quality time together & get kids off devices def stay again a
Katie
2024 年 1 月入住 3 晚
2/10 糟糕
Waisy
2024年01月28日
Got to the motel, I was told by the receptionist on the phone that they did not have any vacancies. I explained that we had paid already through Expedia and we got a text and email notification about the confirmation. It was a disappointment. The receptionist apologised and told us that there was nothing they could do. He suggested that we ring Expedia. I've sent an email asking for a full refund and also sent an online through expedia's website, but have not received any email with regards to this problem. The issue was between Expedia and Aurora City Suites Motel in Rotorua. I hope that they can sort this out and refund our money of $263.99.