评分基于 514 条真实点评
3.8 客房清洁度
3.7 服务和员工
3.5 客房舒适度
3.7 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
发布日期：2023年11月7日 发布在：Hotels
办理手续超慢，找不到订单。房间设施简单，没有卫生纸、洗漱用具没有配。
酒店管理层的评论
2023年11月8日，回复：酒店管理层 Hotel Management
Dear BIN, Thank you for choosing us and sharing your experience. We're sorry for any inconvenience you experienced during check-in, and we appreciate your patience. It's valuable for us to know about your stay. While we don't provide daily housekeeping service to preserve guest privacy, we apologize for any initial oversight with toiletries and toilet paper. Your feedback is essential as we continuously strive to enhance our services. If your travels bring you back to the area, we'd be grateful for another opportunity to serve you better. Thank you for your stay.Sincerely,Hotel Management
用户：真实旅客
发布日期：2020年1月31日 发布在：Expedia
条件一般不好，前台始终只有一个服务员，没有表情，没有沟通，话很少，没有专门的保洁员，前台一个人全负责，所以前台经常没有人，入住时房间卫生不好，有前面客人遗留的东西，平时房间没有人整理，隔音不好。入住时收费比预定价格高出很多，无解释，完全不值这个价格。
用户：真实旅客
发布日期：2024年5月30日 发布在：Expedia
never would stay in this hotel dirty the smell was terrible they say they have breakfast and they only give out a muffin no good
酒店管理层的评论
2024年5月31日，回复：酒店管理层 Hotel Management
Dear Elizabeth, We sincerely apologize for the unpleasant experience you had during your stay. It is disheartening to hear that the cleanliness and smell of the room did not meet your expectations. We also regret that our breakfast offerings fell short of what you anticipated. Your feedback is invaluable and will be shared with our team to address these issues and improve our services. We hope you will consider giving us another chance to provide you with a better experience in the future. Thank you for bringing this to our attention.Sincerely,Hotel Management
用户：真实旅客
发布日期：2024年5月29日 发布在：Expedia
Safety and friendly staff
用户：真实旅客
发布日期：2024年5月29日 发布在：Expedia
.
用户：真实旅客
发布日期：2024年5月18日 发布在：Expedia
Awesome
酒店管理层的评论
2024年5月20日，回复：酒店管理层 Hotel Management
Dear James, Thank you for your positive feedback about your stay at Extended Stay America! On behalf of the hotel management, we're thrilled to hear that you had an awesome experience during your stay. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We look forward to providing you with another fantastic experience during your next visit. Sincerely,Hotel Management
用户：真实旅客
发布日期：2024年5月12日 发布在：Expedia
👍
用户：真实旅客
发布日期：2024年5月9日 发布在：Expedia
用户：真实旅客
发布日期：2024年5月5日 发布在：Expedia
.
用户：真实旅客
发布日期：2024年4月18日 发布在：Expedia
Nothing
酒店管理层的评论
2024年4月19日，回复：酒店管理层 Hotel Management
Dear Diana, Thank you for the review and comment. We are thrilled we met your expectations for a fantastic stay at Extended Stay America. We hope to have the pleasure of doing so again on your next visit to the area.Sincerely,Hotel Management
