Resort Tower Room, 2 Queen Beds, Non Smoking, Mountain View | Premium bedding, pillowtop beds, in-room safe, blackout drapes
Check availability

Reviews of Nugget Casino Resort

4 out of 5
Nugget Casino Resort
1100 Nugget Ave, Sparks, NV

Reviews

7.8

Good

Rating 10 - Excellent. 1786 out of 4247 reviews" "
Rating 8 - Good. 1047 out of 4247 reviews" "
Rating 6 - Okay. 617 out of 4247 reviews" "
Rating 4 - Poor. 389 out of 4247 reviews" "
Rating 2 - Terrible. 408 out of 4247 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Siddharth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good

10/10 Excellent

Inez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good people
Stayed 2 nights in May 2024

10/10 Excellent

dj

Liked: Cleanliness, staff & service, property conditions & facilities
Smells old other than that …. I love it what can I say
Stayed 1 night in May 2024

10/10 Excellent

Kristi

Traveled with family
Liked: Cleanliness, property conditions & facilities
Awesome gift shop. Pool area was private calming to much chlorine but with all that's in 2024 it's understandable
Stayed 3 nights in May 2024

8/10 Good

Kristine

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

10/10 Excellent

Julio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time here at the resort My GIrlFriend and I both loved it. The room was perfect with an amazing view id recommend this place and am definetly coming back here on my next vacation!!!
Stayed 2 nights in May 2024
Response from Phillip Stuchlik on May 14, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Alexandru

Liked: Staff & service
Disliked: Cleanliness
Bed was no clean
Stayed 1 night in May 2024
Response from Phillip Stuchlik on May 13, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

albert, las vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff great
Stayed 1 night in May 2024
Response from Phillip Stuchlik on May 13, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time
Stayed 2 nights in May 2024
Response from Phillip Stuchlik on May 13, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Loved everything about this place except lack of microwave to warm up your leftovers. I requested one & they said they didn’t have any & didn’t offer that. I asked if they had one in the lobby for use & they did not. It was very inconvenience considering other hotels have microwaves.
Stayed 2 nights in May 2024
Response from Phillip Stuchlik on May 13, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Rogelio

Liked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Phillip Stuchlik on May 13, 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Hailey

Disliked: Cleanliness, amenities, property conditions & facilities
The property is run down. I went to my room to find a homeless man running through my floor with security chasing him. The parking was bad and far. Dinning was limited and overall the property is poorly kept.
Stayed 4 nights in May 2024
Response from Phillip Stuchlik on May 13, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price
Stayed 1 night in May 2024
Response from Phillip Stuchlik on May 12, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Gerald

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel experience, excellent staff and clean rooms....
Stayed 3 nights in May 2024
Response from Phillip Stuchlik on May 12, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Losa

Liked: Cleanliness, staff & service, property conditions & facilities
Offered a variety of entertainment for the family. It’s a really nice resort and the rooms are clean and updated.
Stayed 1 night in May 2024
Response from Phillip Stuchlik on May 12, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Rebecca

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuttle
Stayed 1 night in Apr 2024
Response from Phillip Stuchlik on May 12, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Housekeeping poor, requested 7am, again at 4pm, at least clean towels and empty trash, no respose went to front desk at 5:30, and asked for clean towels, still no response at6:50. We canceled dinner reservations. We spent day at soccer turnament and Virginia city. Really needed shower. Also utilized pool prior evening.
Stayed 2 nights in May 2024
Response from Phillip Stuchlik on May 12, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Desmon

Liked: Staff & service
Great
Stayed 1 night in May 2024
Response from Phillip Stuchlik on May 12, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

SC

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Phillip Stuchlik on May 12, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 4 nights in Apr 2024
Response from Stacy on May 11, 2024
Thank you for staying at the Nugget Casino Resort. We hope to welcome you back in the future.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Phillip Stuchlik on May 12, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Caroline

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at the Nugget Hotel in Sparks! The staff provided impeccable service, spacious and clean rooms, and fantastic amenities. They were also incredibly friendly and accommodating, making us feel right at home.
Stayed 1 night in May 2024
Response from Stacy on May 11, 2024
Thank you Caroline for staying and for the feedback. We appreciate the positive comments and hope to welcome you back in the future.

8/10 Good

Herbert

Traveled with family
Hot and cold faucets only ran hot water. Same for bathtub. Changed to a different room. Toilet tank ran continuously after first flush. Maintenance came quickly and repaired inner part of toilet tank. Rest of room was fine!
Stayed 1 night in May 2024
Response from Stacy on May 10, 2024
Thank you Herbert for the feedback about your stay. I am very sorry to hear that there was a hot water challenge while you were here. Very happy to hear that the toilet repair was quick and had a positive outcome. We hope to welcome you back in the future.

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice stay!!!
Stayed 2 nights in May 2024
Response from Phillip Stuchlik on May 9, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Phillip Stuchlik on May 10, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Octavio, El Paso

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good at the resort but wish more business were open around this area.
Stayed 3 nights in May 2024
Response from Stacy on May 8, 2024
Thank you Octavio for your feedback. It appears you had a pleasant stay. We certainly hope that should your travels bring you back to the area that you will stay with us again.

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't have to walk through the casino. Given a room upgrade. The room was lovely.
Stayed 1 night in May 2024
Response from Stacy on May 9, 2024
Thank you Donna for staying with us and for the feedback. We are pleased to hear that you were satisfied with your room. Looking forward to welcoming you back in the future.

8/10 Good

Ted

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except, the pillows are no good. Very uncomfortable!!!
Stayed 2 nights in May 2024
Response from Stacy on May 8, 2024
Thank you Ted for the feedback about your stay. We appreciate your comments and have passed this along to our Housekeeping department. We look forward to welcoming you back in the future.

2/10 Terrible

Taha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Stacy on May 8, 2024
We are sorry to hear that you were not satisfied with your stay. We welcome feedback should you choose to share with us. It is our ongoing goal for each of our guests to have a memorable stay and we apologize that you did not.

2/10 Terrible

Monica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty loud noisy and unsafe
Stayed 2 nights in May 2024
Response from Stacy on May 8, 2024
Thank you Monica for the feedback about your stay. It is our ongoing goal for each of our guests to have a memorable stay and we are sorry to hear that we did not meet that expectation. The comments about your stay have been passed along to the appropriate departments.

10/10 Excellent

Javier

Liked: Cleanliness, property conditions & facilities
Expensive drinks at the bars lower your prices
Stayed 3 nights in May 2024
Response from Phillip Stuchlik on May 12, 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Cathie

Liked: Staff & service
Disliked: Cleanliness
Old toilets, dirty, friendly helpful staff and bell boys good restaurants
Stayed 1 night in May 2024
Response from Phillip Stuchlik on May 6, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

charlene

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Property was old, worn carpet. However steak house was excellent
Stayed 1 night in May 2024
Response from Phillip Stuchlik on May 6, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Quincy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Phillip Stuchlik on May 7, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

T

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The indoor pool is favorite feature. Rooms are decent.
Stayed 1 night in May 2024
Response from Phillip Stuchlik on May 6, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Kyle

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff reprimanded my daughter about my service animal when I was told I could have it on site.
Stayed 6 nights in Apr 2024
Response from Phillip Stuchlik on May 6, 2024
Thanks for staying with us. We appreciate your feedback and will be addressing your concerns!

4/10 Poor

Laurie

Traveled with family
Disliked: Property conditions & facilities
The sink and shower had scalding hot water out of the cold side. It took about 15 minutes running to get it cool. The toilet had scalding hot water too. Couldn't listen to Fox News someone locked the volume off on that channel only couldn't fix it. We used to stay here when we vacationed in Reno. I won't stay again unless they fix the Hotel. Someone ma get severely burnt by the water.
Stayed 1 night in May 2024
Response from Phillip Stuchlik on May 6, 2024
Thanks for staying with us. We will be addressing your concerns!

10/10 Excellent

sarai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in May 2024
Response from Phillip Stuchlik on May 5, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Cheap and easy
Stayed 1 night in May 2024
Response from Phillip Stuchlik on May 5, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Michael M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Phillip Stuchlik on May 5, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

brittney

.
Stayed 2 nights in Apr 2024
Response from Phillip Stuchlik on May 4, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Brittney

Liked: Cleanliness, property conditions & facilities
.
Stayed 3 nights in Apr 2024
Response from Phillip Stuchlik on May 4, 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Amanda

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Phillip Stuchlik on May 4, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Mark

Liked: Cleanliness, staff & service
It a a bit noisy in my room 2406 Casino Tower
Stayed 1 night in May 2024
Response from Phillip Stuchlik on May 3, 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Maria, Dublin

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities
The room they provided for me it was close to the highways with close windows too much noise from the highway and their industrial equipment.
Stayed 1 night in Apr 2024
Response from Phillip Stuchlik on May 2, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Rocco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Nugget is always a great place to stay when in Reno, friendly staff, clean, nice rooms, indoor pool and gym.
Stayed 1 night in May 2024
Response from Phillip Stuchlik on May 2, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Troy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Phillip Stuchlik on May 3, 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Grant

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Security is no where to be found on the exterior. Had multiple persons loitering in parking lot and near entrance doors soliciting drugs. Building needs serious renovations. Do not recommend staying here with children.
Stayed 6 nights in Apr 2024
Response from Phillip Stuchlik on May 2, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Amy

I stay here often. Was disappointed when I tried to watch FOX news. It was the only channel on the television that had no audio. What kind of censorship is that?
Stayed 1 night in Apr 2024
Response from Stacy on May 1, 2024
Thank you for feedback Amy. We appreciate you bringing this situation to our attention as we did not know that this particular channel does not have audio. I have sent this concern to both Housekeeping and Engineering to investigate.

4/10 Poor

Greg

Disliked: Cleanliness, staff & service, property conditions & facilities
No cold water for showers , water was bowling hot all the time .
Stayed 2 nights in Apr 2024
Response from Stacy on May 1, 2024
Thank you for the feedback Greg. I am very sorry to hear that you had challenges with the water during your stay. I can assure you this comment has been passed along to our Engineering department for immediate follow up.