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Reviews of Hampton Inn & Suites Reno

2.5 out of 5
Hampton Inn & Suites Reno
10599 Professional Circle, Reno, NV

Reviews

8.6

Excellent

Rating 10 - Excellent. 537 out of 1000 reviews" "
Rating 8 - Good. 278 out of 1000 reviews" "
Rating 6 - Okay. 98 out of 1000 reviews" "
Rating 4 - Poor. 43 out of 1000 reviews" "
Rating 2 - Terrible. 44 out of 1000 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jackeline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

WALTER

Liked: Cleanliness, staff & service, property conditions & facilities
Mattress was uncomfortable.
Stayed 7 nights in May 2024

8/10 Good

Julie

Stayed 1 night in Apr 2024

10/10 Excellent

Axel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place nice people
Stayed 1 night in Apr 2024

6/10 Okay

Thet

Traveled with family and small children
Liked: Cleanliness, amenities
Everyone is good,but the bed 🛌 is very soft.not comfortable.
Stayed 1 night in Apr 2024

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the comfy beds, hot showers, spacious room, welcome cookies, indoor pool, big table in room, great cable tv options, coffee bar, ice, friendly and helpful check-in, nice and big lotion, shampoo, body wash, and conditioner. We wish there were more gluten-free breakfast options (pancakes) and bacon, but it was a wonderful spread. Gluten-free welcome cookies and complimentary wine would be fabulous! The hot tub was too hot, but we would come back in a heartbeat!
Stayed 1 night in Mar 2024

10/10 Excellent

Mahesh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean properly. good breakfast
Stayed 1 night in Mar 2024

10/10 Excellent

Dan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. Staff friendly and helpful. The coffee/tea bar and complimentary breakfast, was very nice in a rush!
Stayed 2 nights in Mar 2024

10/10 Excellent

Mitchell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Life!
Baseball and basketball tournaments for my boys!
Stayed 3 nights in Feb 2024

8/10 Good

DAVID, WESTMINSTER

Disliked: Property conditions & facilities
Very noisy hall ways at 12-4am. Loud voices drinking. Hot tub by pool was not working. We would have stayed somewhere else. Should have mentioned this at time of check in.
Stayed 3 nights in Feb 2024

10/10 Excellent

Gillian

Stayed 2 nights in Feb 2024

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfortable. Staff was professional . Location was convenient
Stayed 1 night in Jan 2024

10/10 Excellent

Artem

Stayed 1 night in Jan 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Mitchell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Hamptons
Stayed 1 night in Dec 2023

6/10 Okay

Elizabeth

Traveled with family
Liked: Room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Kirk

Traveled with family
Stayed 1 night in Dec 2023

10/10 Excellent

Bonifacio

Stayed 2 nights in Dec 2023

10/10 Excellent

Carolyn

Traveled with family
Stayed 1 night in Dec 2023

10/10 Excellent

Breanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the pool and the general thoughtfulness like makeup remover, popcorn, extra toletries provided. Great breakfast, coffee area I think they just need to do a little painting, provide in room instructions nearby activities, and should check to see that they give you the type of room you signed up for. Overall we had a great stay.
Stayed 1 night in Dec 2023

6/10 Okay

Jason

Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Alexandra

Liked: Cleanliness
Everyone was nice. Dog friendly, made it easy traveling with my pup! Nice area in Reno.
Stayed 2 nights in Nov 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

2/10 Terrible

Brianna

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare
Hot tub was cold, toilet broken & leaking, not very many towels, bed uncomfortable. Had king suite with whirlpool but no whirlpool just standard tub that was very slippery
Stayed 5 nights in Sep 2023

8/10 Good

WAYNE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sets a good standard
Stayed 1 night in Sep 2023

2/10 Terrible

Raymond, El Dorado Hills

Stayed 1 night in Sep 2023

8/10 Good

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Dakwan

Traveled with partner
Liked: Cleanliness
The breakfast they had everything nice an healthy tooo
Stayed 2 nights in Sep 2023

8/10 Good

Susan, Lake Forest

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2023

4/10 Poor

James

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The room was already paid for, yet they charged my daughter for the room, so we paid double. Pool and Hot Tub were out of service.

10/10 Excellent

DOUGlas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hampton inn south reno
typical hampton inn experience
Stayed 1 night in Jul 2023

8/10 Good

Matt

Liked: Cleanliness, staff & service, room comfort
The Jacuzzi and the pool was closed but I was told I have $20 taking off my rate. Besides that it was great! Ryan, the attendant upfront was excellent!!!; and very professional very kind. I felt bad for her because I overheard some of the customers being rude to her, but she handled it professionally, and very humble, she was a great assistant to me and carried herself well .
Stayed 1 night in Sep 2023

6/10 Okay

Mitchell

Stayed 2 nights in Sep 2023

8/10 Good

Ruben

Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 1 night in Aug 2023

10/10 Excellent

Denise

Liked: Cleanliness, staff & service
Disliked: Room comfort
Uncomfortable beds
Need new mattresses!
Stayed 1 night in Aug 2023

10/10 Excellent

Mitchell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Baseball trip
Love Hamptons. No biscuits & gravy this trip for breakfast though but still good stay. Pool was down but offered us to go to neighbor hotel so appreciate the helpful service. Thank you
Stayed 1 night in Aug 2023

10/10 Excellent

Dennis

Stayed 2 nights in May 2023

8/10 Good

Shirley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a good area
Stayed 1 night in Jul 2023

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was really good. Plenty of items to choose from. Friendly staff. Very clean rooms.
Stayed 1 night in Jul 2023

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Jul 2023

8/10 Good

Lisa

Stayed 1 night in Jul 2023

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Enjoyed the comfort of a good sized room. A little noisy at times.
Stayed 1 night in Jul 2023