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Reviews of Atlantis Casino Resort Spa

4 out of 5
Atlantis Casino Resort Spa
3800 S Virginia Street, Reno, NV

Reviews

8.8

Excellent

Rating 10 - Excellent. 2118 out of 3415 reviews" "
Rating 8 - Good. 736 out of 3415 reviews" "
Rating 6 - Okay. 263 out of 3415 reviews" "
Rating 4 - Poor. 141 out of 3415 reviews" "
Rating 2 - Terrible. 157 out of 3415 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

david

Liked: Staff & service, amenities
Ok
Stayed 1 night in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent casino, the staff were the best. I believe I found my new home when in Reno.
Stayed 2 nights in May 2024

10/10 Excellent

Jeannette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Great staff would stay again.
Stayed 1 night in May 2024

10/10 Excellent

Tara, Lafayette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms, staff, restaurants and Casino were all freat. Skybridge to convention center super convenient. Lots of parking around the perimeter to self park. The steaks and service at Bistro Napa were excellent. I always love the Manhattan Deli.
Stayed 3 nights in Apr 2024

10/10 Excellent

Stephen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, clean inside and out , always smells good, all the staff are excellent, first class stay !
Stayed 2 nights in May 2024

8/10 Good

Patti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Kwok

Traveled with family
Liked: Staff & service
Bad smoking smell and room fixture too old
Stayed 1 night in May 2024

10/10 Excellent

Ioan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Vu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Nicole

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all very nice
Stayed 1 night in May 2024

10/10 Excellent

Gail

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love Atlantis! The best stay always
Stayed 1 night in May 2024

4/10 Poor

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was way too expensive. The hotel prices are rediculous, and using other companies like Expedia are still too much
Stayed 4 nights in May 2024

10/10 Excellent

Jacqulyn

Liked: Cleanliness, staff & service, property conditions & facilities
great place to stay and wonderful breakfast in the casino
Stayed 1 night in Apr 2024

10/10 Excellent

Tamra

Traveled with family
Friendly staff from check-in through to dinner to cocktail waitress while gambling. The spa was fabulous but would have been nice to know the indoor pool was closed for maintenance (It was definitely scheduled)
Stayed 1 night in May 2024

8/10 Good

kaining

Liked: Cleanliness, staff & service, property conditions & facilities
The room alarm clock went off 6am and woke us up. It should be turned off when they clean the room.
Stayed 1 night in Apr 2024

8/10 Good

Ishaq

Liked: Cleanliness, staff & service, property conditions & facilities
i didn't like the price compared to other good hotels in Reno
Stayed 2 nights in Apr 2024

6/10 Okay

alfred

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check in staff was unfriendly.didn’t seem to want to assist.never called back when a room was available.not good service at all
Stayed 1 night in May 2024

8/10 Good

Claude, Bellingham

Liked: Cleanliness, staff & service, property conditions & facilities
I liked this property for the Expedia price quoted and paid but when I arrived to find that there is an additional $40 resort fee that I must also pay left a bad taste...
Stayed 1 night in Apr 2024

8/10 Good

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Dmitriy

Liked: Staff & service
Ok
Stayed 3 nights in Apr 2024

10/10 Excellent

David, Carmichael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Sylvia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t have to leave the propane to eat
Stayed 1 night in Apr 2024

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

nicholas

Traveled with family
Liked: Staff & service, property conditions & facilities
Parking lot is convenient. Room on the 10th floor felt outdated.
Stayed 3 nights in Apr 2024

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place!
Stayed 2 nights in Apr 2024

6/10 Okay

Marygrace

Traveled with family
Our family enjoyed Atlantis being next to the Convention Center Volleyball Tournament, for easy parking, delicious meals with reasonable prices, but unfortunately on our last day, the next door rooms are smoking marijuana and horribly lingered to our room. It was awful!
Stayed 2 nights in Apr 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms. Staff was very courteous. Restaurant choices were pretty good.
Stayed 2 nights in Apr 2024

10/10 Excellent

Karin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only had one night due to a flight cancellation but we loved it and will definitely go back.
Stayed 1 night in Mar 2024

8/10 Good

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
House skeper is so friendly and the property is beautiful
Stayed 3 nights in Apr 2024

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came here for a volleyball tournament and I like how convenient it was to the convention. The room was very clean and tidy but I especially loved the double sink bathroom. Major time saver for my family and I. Staff was very friendly as well.
Stayed 1 night in Apr 2024

10/10 Excellent

Casey, Cody

Business traveler
Liked: Staff & service, property conditions & facilities
Great staff. Surrounding area a bit sketchy but not horrible.
Stayed 4 nights in Jan 2024
Response from Tom on Apr 29, 2024
Casey, Thank you for the comments regarding the staff. We're glad you enjoyed your stay.

10/10 Excellent

Nelia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Apr 2024
Response from Tom on Apr 29, 2024
We're so pleased that you enjoyed your stay!

10/10 Excellent

Tatiana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Appreciate great service at front desk, they made very easy fast check in and accommodated all our requests! Dining there is outstanding!!!! Will be back in summer for sure ! Room was clean , very comfortable beds ! Thank you ! We had a fantastic weekend!
Stayed 2 nights in Apr 2024
Response from Tom on Apr 29, 2024
What wonderful comments! Thank you, Tatiana! We look forward to seeing you this summer.

10/10 Excellent

Samin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the place.
Stayed 1 night in Apr 2024
Response from Tom on Apr 29, 2024
Thank you, Samin!

10/10 Excellent

Erica

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and new rooms are nice.
Stayed 1 night in Apr 2024
Response from Tom on Apr 29, 2024
Thank you for your nice comments, Erica. We look forward to seeing you again!

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
We love the Atlantis, we wouldn’t stay anywhere else in Reno, unless there was no room there.
Stayed 1 night in Apr 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Anh

Stayed 3 nights in Apr 2024

10/10 Excellent

Bonnie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great!
Stayed 4 nights in Apr 2024

10/10 Excellent

Lori

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had considered going offsite for dinner and instead ended up eating at the Steak House; it was a gem! Amazing staff with phenomenal food quality and options! Very nice!
Stayed 1 night in Apr 2024

10/10 Excellent

Radu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

4/10 Poor

Rebekah

Stayed 2 nights in Apr 2024

10/10 Excellent

David

Stayed 4 nights in Apr 2024

10/10 Excellent

Shannon

Stayed 3 nights in Apr 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, quiet and I felt extremely safe coming onto and leaving the property. I will definitely be staying here again during my next visit to Reno.
Stayed 1 night in Apr 2024

6/10 Okay

Guylaine

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice decor
Stayed 3 nights in Apr 2024

10/10 Excellent

Esperanza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness of the hotel is beautiful and very good service, thank you
Stayed 1 night in Apr 2024

10/10 Excellent

Veryl, Quincy

Traveled with family
Liked: Amenities
Toucan Charlie’s was the best seafood buffet I have ever had!
Stayed 1 night in Apr 2024

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean!
Stayed 1 night in Apr 2024

10/10 Excellent

Marguerite

Stayed 2 nights in Apr 2024