On the beach, beach umbrellas, beach towels, beach massages

Reviews of Caribe Deluxe Princess - All Inclusive

4 out of 5
Caribe Deluxe Princess - All Inclusive
Playa Bavaro, Punta Cana, La Altagracia

Reviews

8.2

Very Good

Rating 10 - Excellent. 582 out of 1208 reviews" "
Rating 8 - Good. 313 out of 1208 reviews" "
Rating 6 - Okay. 167 out of 1208 reviews" "
Rating 4 - Poor. 80 out of 1208 reviews" "
Rating 2 - Terrible. 66 out of 1208 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sacha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and the staff was friendly. The food and drinks were ok.
Stayed 3 nights in May 2024
Response from Federico Espinal. on May 17, 2024
Dear Sacha. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination as well as for the compliments regarding our hotel facilities. At the same time we want to extend our most sincere apologies for any possible inconvenience you might have experienced while you were staying within us. We hope to have another opportunity to receive you when you return to the Caribbean. Cordial greetings, Federico Espinal. General Manager. Caribe Deluxe Princess.

10/10 Excellent

paloma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Federico Espinal. on May 18, 2024
Estimada Paloma. Gracias por valorarnos. Saludos cordiales, Federico Espinal. Gerente General. Caribe Deluxe Princess.

8/10 Good

Ranbir

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort vibes with friendly staff. Good dining options and convenient access to the beach. Wifi was slow and barely usable at times but that’s a DR problem more than to do with the resort. I would recommend a stay here.
Stayed 5 nights in May 2024
Response from Federico Espinal. on May 17, 2024
Dear Ranbir. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination as well as for the compliments regarding our hotel facilities. At the same time we want to extend our most sincere apologies for any possible inconvenience you might have experienced while you were staying within us. We hope to have another opportunity to receive you when you return to the Caribbean. Cordial greetings, Federico Espinal. General Manager. Caribe Deluxe Princess.

8/10 Good

Michelle

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great choice for a family
Stayed 3 nights in May 2024
Response from Federico Espinal. on May 15, 2024
Dear Michelle. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet your expectations. We hope to have another opportunity to receive you when you return to the Caribbean. Cordial greetings, Federico Espinal General Manager Caribe Deluxe Princess.

10/10 Excellent

Julio E

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds were beautiful
Stayed 4 nights in May 2024
Response from Federico Espinal. on May 15, 2024
Dear Julio. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet your expectations. We hope to have another opportunity to receive you when you return to the Caribbean. Cordial greetings, Federico Espinal General Manager Caribe Deluxe Princess.

8/10 Good

Oji, Houston

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed five nights at the Caribe Deluxe. Overall, a great experience. The facility was probably maintained and cleaned. The dining could do with some varieties, but overall good. My only concern was the poor wifi connection, especially in the room.
Stayed 1 night in May 2024
Response from Federico Espinal. on May 14, 2024
Dear Oji. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination as well as for the compliments regarding our hotel facilities. At the same time we want to extend our most sincere apologies for any possible inconvenience you might have experienced while you were staying within us. We hope to have another opportunity to receive you when you return to the Caribbean. Cordial greetings, Federico Espinal. General Manager. Caribe Deluxe Princess.

8/10 Good

Oji, Houston

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great experience. The dining could do with some varieties. My concern was the poor wifi connection around the hotel and especially in the room.
Stayed 4 nights in May 2024
Response from Federico Espinal. on May 14, 2024
Dear Oji. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination as well as for the compliments regarding our hotel facilities. At the same time we want to extend our most sincere apologies for any possible inconvenience you might have experienced while you were staying within us. We hope to have another opportunity to receive you when you return to the Caribbean. Cordial greetings, Federico Espinal. General Manager. Caribe Deluxe Princess.

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
close to ocean and pool
Stayed 5 nights in May 2024
Response from Federico Espinal. on May 14, 2024
Dear Kathleen. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet your expectations. We hope to have another opportunity to receive you when you return to the Caribbean. Cordial greetings, Federico Espinal General Manager Caribe Deluxe Princess.

8/10 Good

michael tracy

Liked: Cleanliness, property conditions & facilities
Property was very nice, much of the staff was great
Stayed 7 nights in May 2024
Response from Federico Espinal. on May 13, 2024
Dear Michael. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet your expectations. We hope to have another opportunity to receive you when you return to the Caribbean. Cordial greetings, Federico Espinal General Manager Caribe Deluxe Princess.

8/10 Good

Katiria

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Federico Espinal. on May 13, 2024
Dear Katiria. Thank you for rating us. Cordial greetings, Federico Espinal. General Manager. Caribe Deluxe Princess.

10/10 Excellent

Jordan

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice! However the food was not good.
Stayed 4 nights in May 2024
Response from Federico Espinal. on May 13, 2024
Dear Jordan. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination as well as for the compliments regarding our hotel facilities. At the same time we want to extend our most sincere apologies for any possible inconvenience you might have experienced while you were staying within us. We hope to have another opportunity to receive you when you return to the Caribbean. Cordial greetings, Federico Espinal. General Manager. Caribe Deluxe Princess.

10/10 Excellent

Thelma, Milford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very clean resort. Great food
Stayed 6 nights in May 2024
Response from Federico Espinal. on May 13, 2024
Dear Thelma. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination as well as for the compliments regarding our hotel facilities. At the same time we want to extend our most sincere apologies for any possible inconvenience you might have experienced while you were staying within us. We hope to have another opportunity to receive you when you return to the Caribbean. Cordial greetings, Federico Espinal. General Manager. Caribe Deluxe Princess.

10/10 Excellent

Petal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just need more outlets I’m rooms
Stayed 4 nights in May 2024
Response from Federico Espinal. on May 13, 2024
Dear Petal. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination. At the same time we want to extend our most sincere apologies for any possible inconvenience you might have experienced while you were staying within us. We hope to have another opportunity to receive you when you return to the Caribbean. Cordial greetings, Federico Espinal. General Manager. Caribe Deluxe Princess.

10/10 Excellent

Kateri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Federico Espinal. on May 13, 2024
Dear Kateri. Thank you for rating us. Cordial greetings, Federico Espinal. General Manager. Caribe Deluxe Princess.

10/10 Excellent

sokol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything very good
Stayed 7 nights in Apr 2024
Response from Federico Espinal. on May 10, 2024
Dear Sokol. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet your expectations. We hope to have another opportunity to receive you when you return to the Caribbean. Cordial greetings, Federico Espinal General Manager Caribe Deluxe Princess.

4/10 Poor

Oscar

Disliked: Cleanliness, amenities, property conditions & facilities
Upon arrival, check-in was swift and accompanied by a refreshing complementary drink. The resort's transportation system proved efficient. However, the initial excitement waned upon entering the room. The space felt damp and inadequately cleaned. Requested bed sheet replacements due to stains and hairs were repeatedly forgotten, necessitating multiple reminders. Regrettably, this lack of attention to detail extended to housekeeping, as our room was overlooked for cleaning on two occasions, requiring persistent calls for rectification. The highlight of the resort was its stunning beach area, complemented by various bars and food options. Unfortunately, the culinary experience failed to meet expectations. Across multiple restaurants, including the buffet, the food lacked quality and flavor, leaving much to be desired. Entertainment proved to be a mixed bag. While the Michael Jackson tribute, impressed, others fell short, with one evening no having a show. Despite guest complaints, the resort failed to address this shortfall adequately, leaving guests without alternative options for amusement. Perhaps the most concerning aspect of my stay was the resort's handling of a volatile situation involving another guest. Despite exhibiting violent behavior and causing damage, the individual was continually supplied with alcohol, exacerbating the situation. This lack of responsibility and concern for guest safety left a lasting impression of discomfort and unease.
Stayed 5 nights in Apr 2024
Response from Federico Espinal. on May 13, 2024
Dear Oscar. Thank you for taking the time to share the comments of your trip. We are happy and thankful that you choose our hotel as your holiday destination. On the other hand, we do apologize for any possible inconvenience you may have had during your holidays. We highly appreciate that you brought these issues to our attention, in order to take corrective action and avoid a similar situation in the future with other guests. We hope to have the privilege to be your host on your next trip to Dominican Republic. Sincerely, Federico Espinal. General Manager. Caribe Deluxe Princess

10/10 Excellent

Aerial

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was amazing but the buffet food could be improved. The difference food selection was not appetizing OR edible
Stayed 3 nights in May 2024
Response from Federico Espinal. on May 9, 2024
Dear Aerial. Thank you for taking the time to share the comments of your trip. We are happy and thankful that you choose our hotel as your holiday destination. On the other hand, we do apologize for any possible inconvenience you may have had during your holidays. We hope to have the privilege to be your host on your next trip to Dominican Republic. Sincerely, Federico Espinal. General Manager. Caribe Deluxe Princess

4/10 Poor

Cynthia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this resort because they advertised they have celiac dining options. However we were able to get into only 2 restaurants as they were booked and full prior to our arrival. The only gluten free option in the buffet was soggy bread. Nothing else was labeled. I lived on plain salad and fruit. The food options even without being gluten free were awful. The meat was disgusting. Food was terrible. Many of the staff were very unfriendly. Our room was not ready upon check in time. Alcohol was bottom shelf options only. Fridge in room never got cold. Went to little store for a snack. Snickers bar cost 6.00 Best part of the resort was the wild life walking around. Beach area was covered in seaweed. Definitely would not recommend or return to this resort.
Stayed 3 nights in May 2024
Response from Federico Espinal. on May 9, 2024
Dear Cynthia. Thank you for your fedback. We appreciate that you choose our hotel as holiday destination but we regret that your stay here with us was not as you were expecting as our main goal will be always try to please all our visitors by offering an optimal service. We want to express our most sincere apologies for any possible inconvenience you may have had staying here with us. We want to inform you that we have at our main buffet and our theme restaurants dishes to please visitors as vegetarian, celiac, vegans or people with any special condition. Also we have a very professional guest service department always willing to help all our guests. In fact for all these persons we offer at our guest service department a letter explaining what kind of food should be provided to these persons in order to our staff can bring all the necessary assistance but if the guest does not inform anything at arrival, it is impossible to know it.We highly appreciate that you brought these issues to our attention, in order to take corrective action and avoid a similar situation in the future with other guests.We hope to have the privilege to be your host on your next trip to Dominican Republic. Sincerely, Federico Espinal. General Manager. Caribe Deluxe Princess.

6/10 Okay

Miguel

Staff do not explained things happening around the hotel there not communication with us at all also staff is not nice
Stayed 5 nights in May 2024
Response from Federico Espinal. on May 9, 2024
Dear Miguel. Thank you for taking the time to share the comments of your trip. We are happy and thankful that you choose our hotel as your holiday destination. On the other hand, we do apologize for any possible inconvenience you may have had during your holidays. We highly appreciate that you brought these issues to our attention, in order to take corrective action and avoid a similar situation in the future with other guests. We hope to have the privilege to be your host on your next trip to Dominican Republic. Sincerely, Federico Espinal. General Manager. Caribe Deluxe Princess

6/10 Okay

Shawna

Response from Federico Espinal. on May 9, 2024
Dear Shawna. Thank you for rating us. Sincerely, Federico Espinal. General Manager. Caribe Deluxe Princess

6/10 Okay

Luisa Da, Newark

Traveled with family
The beach was beautiful!! Staff was wonderful. The rooms need updating, and the food was less than average.
Stayed 3 nights in May 2024
Response from Federico Espinal. on May 8, 2024
Thank you for taking the time to share the comments of your trip. We are happy and thankful that you choose our hotel as your holiday destination. On the other hand, we do apologize for any possible inconvenience you may have had during your holidays. We highly appreciate that you brought these issues to our attention, in order to take corrective action and avoid a similar situation in the future with other guests. We hope to have the privilege to be your host on your next trip to Dominican Republic. Sincerely, Federico Espinal. General Manager. Caribe Deluxe Princess

10/10 Excellent

Weslee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the second time staying at this resort in a year and we had no complaints. The grounds are beautiful, and the staff was friendly and will help with anything. This resort is well worth it for the price! Will definitely stay at this resort again.
Stayed 6 nights in Apr 2024
Response from Federico Espinal. on May 7, 2024
Dear Weslee. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet your expectations. We hope to have another opportunity to receive you when you return to the Caribbean. Cordial greetings, Federico Espinal General Manager Caribe Deluxe Princess.

8/10 Good

Kayla

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I liked the wild life on the property and how they always had something going on and how it was right on the beach
Stayed 2 nights in Apr 2024
Response from Federico Espinal. on May 6, 2024
Dear Kayla. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet your expectations. We hope to have another opportunity to receive you when you return to the Caribbean. Cordial greetings, Federico Espinal General Manager Caribe Deluxe Princess.

10/10 Excellent

Tam

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing, and very nice clean beach.
Stayed 2 nights in Apr 2024
Response from Federico Espinal. on May 3, 2024
Dear Tam. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet your expectations. We hope to have another opportunity to receive you when you return to the Caribbean. Cordial greetings, Federico Espinal General Manager Caribe Deluxe Princess.

4/10 Poor

Josue, Kissimmee Fl

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
There are staff there that are saying they are in charge of the service and than pressure you to take a 90 min conversation for a vacation club membership. It was so bad!
Stayed 2 nights in Apr 2024
Response from Federico Espinal. on May 2, 2024
Dear Josue. Thank you for your feedback. We are glad that you choose our hotel as your tourist destination but we deeply regret that your stay was not a 100% positive one experience because we always do as much as we can trying to offer our visitors the best possible service. We want to extend our most sincere apologies for any possible inconvenience you might have experienced while you were staying within us. We regret that you were disturbed by pushy vendors but as we stated on another guest’s comments, we inform you one more time that Royal Holidays is an independent company that shares the same workplace with us but has nothing to do directly with our company. Then under any circumstance our guests should be forced to attempt meetings or to buy anything if the client does not want to and based on another guests comment a simple “No, Thanks” is always enough to be bothered but if they continue bothering you, it is important to report it to our guest service department, in order we can take action. Thank you for your understanding. Every point expressed will be discussed with our department managers in order to take the necessary measures trying to continue to offer the best service and we appreciate that you bring your comments to our attention as we consider it as the best way to improve the quality of our service. Sincerely, Federico Espinal.General Manager. Caribe Deluxe Princess.

6/10 Okay

Manuela

Liked: Cleanliness
Stayed 6 nights in Apr 2024
Response from Federico Espinal. on May 1, 2024
Estimada Manuela. Gracias por valorarnos. Saludos cordiales, Federico Espinal. Gerente General. Caribe Deluxe Princess.

4/10 Poor

SHLOMO

Traveled with partner
Disliked: Property conditions & facilities
Food was uneatable. Not enough towels. No adults activities.
Stayed 5 nights in Apr 2024
Response from Federico Espinal. on Apr 29, 2024
Dear Shlomo. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination. At the same time we want to extend our most sincere apologies for any possible inconvenience you might have experienced while you were staying within us. We hope to have another opportunity to receive you when you return to the Caribbean. Cordial greetings, Federico Espinal. General Manager. Caribe Deluxe Princess.

6/10 Okay

Angelica

Stayed 3 nights in Apr 2024
Response from Federico Espinal. on Apr 30, 2024
Estimada Angelica. Gracias por valorarnos. Saludos cordiales, Federico Espinal. Gerente General. Caribe Deluxe Princess.

8/10 Good

Leonardo F.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Federico Espinal. on Apr 29, 2024
Dear Leonardo. Thank you for rating us. Cordial greetings, Federico Espinal. General Manager. Caribe Deluxe Princess.

10/10 Excellent

Katherine, Albertson

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. Clean , friendly staff, and tasty food. Would stay again.
Stayed 5 nights in Apr 2024
Response from Federico Espinal. on Apr 29, 2024
Dear Katherine. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet your expectations. We hope to have another opportunity to receive you when you return to the Caribbean. Cordial greetings, Federico Espinal General Manager Caribe Deluxe Princess.

10/10 Excellent

Olha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Federico Espinal. on Apr 29, 2024
Dear Olha. Thank you for rating us. Cordial greetings, Federico Espinal. General Manager. Caribe Deluxe Princess.

2/10 Terrible

ALISSA

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty and unsafe.
Stayed 4 nights in Apr 2024
Response from Federico Espinal. on Apr 29, 2024
Dear Alissa. Thank you for taking the time to share the comments of your trip. We are happy and thankful that you choose our hotel as your holiday destination. On the other hand, we do apologize for any possible inconvenience you may have had during your holidays. We highly appreciate that you brought these issues to our attention, in order to take corrective action and avoid a similar situation in the future with other guests. We hope to have the privilege to be your host on your next trip to Dominican Republic. Sincerely, Federico Espinal. General Manager. Caribe Deluxe Princess

6/10 Okay

Tommy D

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Resort was beautiful. Beautiful animals everywhere (Iguanas, Flamingos, Peacocks, Turtles, Ducks, and more). 24-hour Sports bar with lots of Flatscreen TV's, and games. Bowling, etc. The food was 0 out of 10. The service was worse. Its a nice place but I guarantee you wont like the food. None of it.
Stayed 5 nights in Apr 2024
Response from Federico Espinal. on Apr 29, 2024
Dear Tommy. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination as well as for the compliments regarding our hotel facilities. At the same time we want to extend our most sincere apologies for any possible inconvenience you might have experienced while you were staying within us. We hope to have another opportunity to receive you when you return to the Caribbean. Cordial greetings, Federico Espinal. General Manager. Caribe Deluxe Princess.

2/10 Terrible

Audrey June

Traveled with partner
Disliked: Cleanliness, amenities
I paid for a superior room didn’t get was put in the tropical section . Didn’t get transportation code had to pay extra cash both ways for cabs to and from airport . Which was very stressful and used our us cash we had to spend . No money in atm machine at hotel . No towels and face clothes on a regular bases . Had to fight for them and the hotel had to send notes everyday in our room . I want a rebate for the stress and expensive we had to occur during our stay
Stayed 7 nights in Apr 2024
Response from Federico Espinal. on Apr 29, 2024
Dear Audrey. Thank you for taking the time to share the comments of your trip. We are happy and thankful that you choose our hotel as your holiday destination. On the other hand, we do apologize for any possible inconvenience you may have had during your holidays. We highly appreciate that you brought these issues to our attention, in order to take corrective action and avoid a similar situation in the future with other guests. We hope to have the privilege to be your host on your next trip to Dominican Republic. Sincerely, Federico Espinal. General Manager. Caribe Deluxe Princess.

10/10 Excellent

Derrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No doubt the best vacation we’ve ever taken. Highly, highly recommend upgrading to the platinum package so you get access to the upgraded dining options, and private beach area. It is $40 a day and they treat you like royalty! The resort is meticulously clean, and every bathroom and restaurant, etc. is spotless. The staff are so friendly and never ask for tips, but they work so hard and are so deserving. The food is fantastic! My husband and I have dined at some of the best Michelin restaurants in the world, and the food here is comparable. That being said, we ate at La Cava and the Platinum club restaurants which are only included in the platinum restaurant. The only downside I would say, is having people trying to sell things up and down the beach or on the resort. The Royal Holiday Vacation Club was rather annoying (in the navy pants and pink shirts). Other than that- everything about this resort is amazing. The water is crystal blue with small waves, and the beach is white sand- truly paradise. We don’t want to leave!! We will recommend Caribe Deluxe Princess to everyone and we cannot wait to return! Martin, Agustin and the staff at the Platinum club are amazing!! You made our trip unforgettable and we will be forever grateful.
Stayed 5 nights in Apr 2024
Response from Federico Espinal. on Apr 26, 2024
Dear Derrick. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet your expectations. We hope to have another opportunity to receive you when you return to the Caribbean. Cordial greetings, Federico Espinal General Manager Caribe Deluxe Princess.

8/10 Good

Woodine, Ocala

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resorts and staff. My room had many flies but other then that it was super clean and many fun activities.
Stayed 4 nights in Apr 2024
Response from Federico Espinal. on Apr 26, 2024
Dear Woodine. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination as well as for the compliments regarding our hotel facilities. At the same time we want to extend our most sincere apologies for any possible inconvenience you might have experienced while you were staying within us. We hope to have another opportunity to receive you when you return to the Caribbean. Cordial greetings, Federico Espinal. General Manager. Caribe Deluxe Princess.

10/10 Excellent

Lucy

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Federico Espinal. on Apr 29, 2024
Dear Lucy. Thank you for rating us. Cordial greetings, Federico Espinal. General Manager. Caribe Deluxe Princess.

6/10 Okay

Matthew

Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Pro’s; Beautiful lobby & grounds Great entertainment in the evenings at front lobby Tram rides from rooms to lobby run often! Beautiful, clean pools/beach area Friendly staff- mostly Great evenings shows in theatre Fun poolside/beachside entertainment Food in restaurants were good- get reservations upon arrival to resort, they book up fast. Con’s: Our friends did not receive (pre paid) ocean view room upon check in, however, they were offered, for an upgrade charge, to get it the following night. First flush and toilet overflowed Shower head broken Small toilet closet with toilet installed sideways, so you couldn’t sit on it straight, had to sit sideways to use it or knees hit the wall (and I’m short). Part of room floor flooded (on second floor) during a rain storm as water gushed in from under the door. Tile floors VERY slippery. Friend slipped and fell on damp floor down the two steps in room, got injured, spent 3 horrible days in local hospital. On site medic wouldn’t even access her without US cash up front. Safe did not work- got fixed with staff help Room phone did not work to call out. Food buffets were average, but clean and well kept. Keep an eye out for the hungry black birds and roaming cats. Fridge in room was warm, staff could not get it turned up. Glass carafe in coffee pot was broken upon arrival- staff got it replaced. Towel guy would not allow 1 person to exchange all 6 towels in our group.
Stayed 8 nights in Apr 2024
Response from Federico Espinal. on Apr 26, 2024
Dear Matthew. Thank you for taking the time to share the comments of your trip. We are happy and thankful that you choose our hotel as your holiday destination as well as for all the compliments regarding our hotel facilities. On the other hand, we do apologize for any possible inconvenience you may have had during your holidays. We highly appreciate that you brought these issues to our attention, in order to take corrective action and avoid a similar situation in the future with other guests. We hope to have the privilege to be your host on your next trip to Dominican Republic. Sincerely, Federico Espinal. General Manager. Caribe Deluxe Princess.

2/10 Terrible

Sakeena

Stayed 1 night in Apr 2024
Response from Federico Espinal. on May 16, 2024
Dear Sakeena. Thank you for rating us. Cordial greetings, Federico Espinal. General Manager. Caribe Deluxe Princess.

6/10 Okay

larimar

Stayed 3 nights in Apr 2024
Response from Federico Espinal. on May 16, 2024
Estimada Larimar. Gracias por compartir los comentarios de sus vacaciones. Estamos contentos que haya escogido nuestro hotel como su destino vacacional y por los comentarios positivos sobre nuestra propiedad y las ventajas que ofrece. Nos encantó leer que disfrutó sus vacaciones y pudimos cumplir sus expectativas. Esperamos tener el privilegio de recibirla una vez más en sus próximas vacaciones. Saludos cordiales, Federico Espinal. General Manager. Caribe Deluxe Princess.

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Federico Espinal. on Apr 26, 2024
Dear Tatiana. Thank you for rating us. Cordial greetings, Federico Espinal. General Manager. Caribe Deluxe Princess.

8/10 Good

Arturo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Apr 2024
Response from Federico Espinal. on Apr 24, 2024
Dear Arturo. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet your expectations. We hope to have another opportunity to receive you when you return to the Caribbean. Cordial greetings, Federico Espinal General Manager Caribe Deluxe Princess.

10/10 Excellent

Edgardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Federico Espinal. on Apr 24, 2024
Estimado Edgardo. Gracias por valorarnos. Saludos cordiales, Federico Espinal. Gerente General. Caribe Deluxe Princess.

6/10 Okay

Angel

Stayed 3 nights in Apr 2024
Response from Federico Espinal. on May 13, 2024
Dear Angel. Thank you for rating us. Cordial greetings, Federico Espinal. General Manager. Caribe Deluxe Princess.

8/10 Good

Esthefania

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the best time!! Food was 10/10 and the pool and beach were deff. A Vibe!!! We will deff. Be back!!!!
Stayed 4 nights in Apr 2024
Response from Federico Espinal. on Apr 29, 2024
Dear Esthefania. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet your expectations. We hope to have another opportunity to receive you when you return to the Caribbean. Cordial greetings, Federico Espinal General Manager Caribe Deluxe Princess.

6/10 Okay

Luna Bergame

Disliked: Cleanliness
Stayed 4 nights in Apr 2024
Response from Federico Espinal. on Apr 23, 2024
Estimada Luna. Gracias por valorarnos. Saludos cordiales, Federico Espinal. Gerente General. Caribe Deluxe Princess.

8/10 Good

Patricia

Stayed 5 nights in Apr 2024
Response from Federico Espinal. on May 13, 2024
Estimada Patricia. Gracias por valorarnos. Saludos cordiales, Federico Espinal. General Manager. Caribe Deluxe Princess.

8/10 Good

Channell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Federico Espinal. on Apr 23, 2024
Dear Channell. Thank you for rating us. Cordial greetings, Federico Espinal. General Manager. Caribe Deluxe Princess.

10/10 Excellent

Agustina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Federico Espinal. on Apr 23, 2024
Estimada Agustina. Gracias por valorarnos. Saludos cordiales, Federico Espinal. Gerente General. Caribe Deluxe Princess.

6/10 Okay

Bella

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Federico Espinal. on Apr 23, 2024
Estimada Bella. Gracias por valorarnos. Saludos cordiales, Federico Espinal. Gerente General. Caribe Deluxe Princess.