Where to begin…very impressed with the resort. The room itself exceeded my expectations. Traveled with 3 adults and 3 children. Our room consisted of 2 queen beds in one room, one king bed in another, living room, full kitchen, 3 BATHROOMS!! with showers and 2 balconies. Extremely pleased as we traveled as a family. Pictures do not give this resort the credit it deserves.
Pros: resort felt very safe, pools were great, beach is okay but water was very dirty, kids club was small, but staff definitely had great activities, room had all the amenities, including a safe, loved that your actual resort wristband is your room key!!! Genius!! The food was so good and drinks were NOT watered down. They have a crepe shop and wow it did not disappoint. Gym is great and well equipped. Room service is 24 hours and does take long, but worth the wait.
Cons: If you purchase all-inclusive beware because it was unfortunately a disappointing experience. While the resort checked off most boxes, the biggest of all, was far from met. The pool service took soooo long it was ridiculous. Breakfast and dinner had lines, yes lines, well over an hour and half wait time just to eat. The resort allows different level of guests identified with colored wristbands, but very upset that we paid all inclusive for a family of 6 and was not afforded the food that we paid for through that selection. Again, food was great, when we actually got to eat. Shout out to RICARDO (supervisor) who remained apologetic.