Ratings based on 302 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted May 28, 2024 on Expedia
This property is a dream vacation. Quiet . Accommodating. From The service to the pools , jacuzzi. Nothing felt underrated . If you like a quiet hotel with amazing views , this is your place. The ubers into zona romantica range from $10 usd to $20. Nothing crazy. Never waited more than 5 mins for an uber. This place is awesome. Totally recommend
by A verified traveler
Posted May 25, 2024 on Expedia
Everything went smoothly from the moment I arrived.Abraham greeted me at my arrival. He is very personable , professional and friendly. It seems that all the staff there treat you like family, always a smile and at your service. I recommend this hotel with a five star rating . Food are great! Enjoy and relax in Puerto Vallarta at The Patio Azul!
by A verified traveler from Bonita
Posted May 2, 2024 on Expedia
View, amazing view. Comfortable beautiful room. Restaurant and bar on property. Not a walkable street, as it resides on hill. No elevator.
by A verified traveler
Posted Apr 27, 2024 on Expedia
Nice quiet place with good menu
by A verified traveler
Posted Apr 27, 2024 on Expedia
The property has an amazing view of the bay. It is up on the mountain but it is easy and cheap to get to by a taxi or a rental. The staff is friendly and y
by A verified traveler
Posted Apr 27, 2024 on Expedia
Very limited food. Would have been nice to have an English speaking person at the front desk
by A verified traveler
Posted Apr 23, 2024 on Expedia
We stayed in the El Santo room. I believe this has to be the best room they have. The view was amazing and we were right next to the jacuzzi. We loved our stay! It was quiet, beautiful, good food and drinks, and the staff was super friendly and helpful. I will definitely recommend to others and I will be back.
by A verified traveler
Posted Apr 2, 2024 on Expedia
- Best about this place is the super helpful and friendly staff
- amazing views and almost every room gets partial or total sea view.
- decent restaurant for a hotel with an astonishing view of the south side of the bay.
- uphill from Conchas Chinas beach, the location is just a 6 mins uber ride to zona Romantica/ centro but retired enough in an area with private villas to escape from the buzz of the streets when sleep time comes.
- enjoyed walking downhill to conchas chinas beach and from there walk along the beach and paths all the way to los muertos pier and have breakfast in zona romántica after.
- the only potential improvement area in the facility would be to boost internet wifi signal with enough strength on every room. Half of the time I couldn’t watch anything on smart tv or connect to wifi on my cell from my room because signal was weak.
- highly recommended.
Comment from Hotel Management
Apr 3, 2024 by Hotel Patio Azul, Hotel Management
MUCHAS GRACIAS POR COMPARTIRNOS TU OPINION, YA QUE ES MUY IMPORTANTE PARA NOSOTROS.ESPERAMOS TU VISITA NUEVAMENTE!!
by A verified traveler
Posted Apr 2, 2024 on Expedia
Overall stay here was great. Area is peaceful and safe. Staff were very respectful and attentive. Our room was comfortable and had a beautiful view. The food(chilaquiles & eggs with carne adobada) was cold. The only huge red flag is that water was leaking from the roof next to the bed which was really concerning. It took 3 days for the issue to be fixed, we weren’t relocated to another room. There were 2 occasions where the hot water wouldn’t come out so I had to shower with cold water.
Comment from Hotel Management
Apr 3, 2024 by Hotel Patio Azul, Hotel Management
HELLO, JOSHUA!WE ARE VERY SORRY ABOUT WHAT HAPPENED DURING YOUR VISIT, YOUR OPINION IS VERY IMPORTANT TO US, WE WILL WORK ON IT, AND WE HOPE THAT YOUR NEXT VISIT IS VERY PLEASANT.
by A verified traveler
Posted Mar 31, 2024 on Expedia
The views were unbelievable from our room. There were a few other guests but it was never crowded. Super quiet & away from the hustle & bustle of the rest of PV.
Comment from Hotel Management
Apr 5, 2024 by Hotel Patio Azul, Hotel Management
THANK YOU VERY MUCH FOR YOUR OPINION, WE LOOK FORWARD TO YOUR VISIT AGAIN
