8/10 Good
Elisheva
May 14, 2024
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at this resort for four nights in early May. Here are some of the pros and cons of our experience:
**Pros:**
- The room was clean and well-appointed, with a comfortable patio area.
- We appreciated having a washer and dryer in our unit, which was very convenient.
- The property itself was well-maintained and visually appealing.
**Cons:**
- We had an unpleasant experience at the on-site restaurant by the beach. When we asked for two waters with our dinner, the taste was terrible. Upon questioning the waitress, we were informed that the water was "purified," but even the locals avoid drinking it. This raised concerns about why it was being served to guests. Both of us experienced stomach discomfort afterward, which we believe was due to the water. While we were advised to purchase gallon jugs of water from the on-site store (which were reasonably priced at $2.50 each), it is disappointing that a four-star resort charging over $400 per night does not provide safe drinking water to its guests free of charge.
- Another major issue was the behavior of some male staff members. They made my teenage daughter uncomfortable by looking her up and down in a very disrespectful manner, even while we were standing right next to her. This behavior made us feel unsafe, especially when she needed to walk to the bathroom alone. One male housekeeper, in particular, was leering at her in a very unsettling way. This level of disrespect was unacceptable and deeply concerning.
Overall,
Elisheva
Stayed 3 nights in May 2024