评分基于 983 条真实点评
4.6 客房清洁度
4.3 服务和员工
4.4 客房舒适度
4.4 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
发布日期：2024年5月31日 发布在：Expedia
It’s good, all inclusive option is worth it.
Great room service, nice stuff. Pool area is relaxing. Will recommend.
酒店管理层的评论
2024年5月31日，回复：酒店管理层 Lizeth Arratia/ Hospitality Manager
Dear guest,Thank you for your preference and for sharing your review.It is great to know you enjoyed the all-inclusive package, the room and pool area.We appreciate you recommending us and we look forward to welcoming you back.Kindest regards,Lizeth ArratiaHospitality Manager
用户：真实旅客
发布日期：2024年5月24日 发布在：Expedia
Loved this boutique resort. We upgraded to the all inclusive package. Great for couples not wanting to vacation in a family setting. Clean, friendly with all the amenities you need.
酒店管理层的评论
2024年5月24日，回复：酒店管理层 Lizeth Arratia/ Hospitality Manager
Dear guest,Thank you for choosing The Reef 28 as your holiday destiantion and for sharing your review.We are glad to know that you loved the facilities, the upgrade to the all-inclusive package, the friendliness of our staff and the cleanliness.We hope to welcome you back soon.Kind regards,Lizeth ArratiaHospitality Manager
用户：真实旅客
发布日期：2024年5月23日 发布在：Expedia
Thank you to the Reef 28 Hotel & Spa Resort for hosting me for my birthday! Everyday I made to feel so special form the moment I walked in! Big shoutout to Carolina, Daniel, and both Alejandro’s on site for making my stay absolutely amazing each day! I can’t wait to return back to Playa del Carmen and this is where I’ll definitely be staying again and again! ☺️
酒店管理层的评论
2024年5月24日，回复：酒店管理层 Lizeth Arratia/ Hospitality Manager
Dear guest,We are delighted to receive your heartwarming feedback regarding your recent stay at The Reef 28. It brings us immense joy to know that we could make your birthday celebration truly special from the moment you arrived.We greatly appreciate your kind acknowledgment of our dedicated team members, Carolina, Daniel, and both Alejandros. Your words of appreciation will certainly be shared with them, as they strive to create memorable experiences for all our guests.We are thrilled to hear that you plan to return to Playa del Carmen and choose to stay with us again. We look forward to welcoming you back.Kind regards,Lizeth ArratiaHospitality Manager
用户：真实旅客
发布日期：2024年5月22日 发布在：Expedia
Room was very clean and staff was great.
酒店管理层的评论
2024年5月23日，回复：酒店管理层 Lizeth Arratia/ Hospitality Manager
Dear guest,Thank you for choosing The Reef 28 as your vacation destination and for sharing your review.We are glad to know that you enjoyed the service provided by our staff as well as the cleanliness of your room.We hope to welcome you back in the future.Kind regards,Lizeth ArratiaHospitality Manager
用户：真实旅客
发布日期：2024年5月21日 发布在：Expedia
酒店管理层的评论
2024年5月22日，回复：酒店管理层 Lizeth Arratia/ Hospitality Manager
Dear guest,Thank you for sharing your excellent rating about your stay at The Reef 28.It will be a pleasure to welcome you back in the future.Kind regards,Lizeth ArratiaHospitality Manager
用户：真实旅客
发布日期：2024年5月20日 发布在：Expedia
Stayed at the reef 28 check in was easy room was cleaned and everything worked properly location is great we only got breakfast due to the amount of restaurants around the area would definitely recommend
酒店管理层的评论
2024年5月22日，回复：酒店管理层 Lizeth Arratia/ Hospitality Manager
Dear guest,Thank you for choosing The Reef 28 to spend your recent vacations and for sharing a review.It is great to know that you enjoyed your room cleanliness, the location and the breakfast buffet.We hope to welcome you back soon.Kind regards,Lizeth ArratiaHospitality Manager
用户：真实旅客
发布日期：2024年5月19日 发布在：Expedia
The quality of this hotel is great. I loved my room and everything the hotel had to offer. Would recommend.
酒店管理层的评论
2024年5月22日，回复：酒店管理层 Lizeth Arratia/ Hospitality Manager
Dear guest,Thank you for choosing The Reef 28 to spend your vacations and for sharing your review.It is great to know that you enjoyed the hotel and the room.We appreciate you recommending us and we hope to host you again soon.Kind regards,Lizeth ArratiaHospitality Manager
用户：真实旅客
发布日期：2024年5月19日 发布在：Expedia
Best birthday trip ever
Please check out the spa
酒店管理层的评论
2024年5月22日，回复：酒店管理层 Lizeth Arratia/ Hospitality Manager
Dear guest,Thank you for sharing a nice review about your stay in our facilitities.It is great to know that your birthday trip was the best and that you appreciated the spa.We hope to host you again soon.Kind regards,Lizeth ArratiaHospitality Manager
用户：真实旅客
发布日期：2024年5月17日 发布在：Expedia
I like the Reef 28, super smooth checkin process from Canada. Thanks to the staff, rooftop dj Juan is good.area is just off a busy 5th street and right by the beach. Wasn’t able to watch Tv but I heard that’s a “Mexican” problem other than that stay was so amazing
酒店管理层的评论
2024年5月22日，回复：酒店管理层 Lizeth Arratia/ Hospitality Manager
Dear guest,We would like to thank you for the time invested in sharing a review regarding your stay at The Reef 28.It is great to know you had a smooth check-in, and that you apreciated our rooftop, the music and location.We hope you give us the opportunity to welcome you back in the future.Kind regards,Lizeth ArratiaHospitality Manager
用户：真实旅客
发布日期：2024年5月14日 发布在：Expedia
We made the beat of the experience but i definitely wouldn't return
酒店管理层的评论
2024年5月16日，回复：酒店管理层 Lizeth Arratia/ Hospitality Manager
Dear guest,Thank you for choosing The Reef 28 as your vacation destination.We regret learn from your review that your stay was not up to your expectations.We hope we can change your impression in the future.Kind regards,Lizeth ArratiaHospitality Manager
