评分基于 1,453 条真实点评
3.1 客房清洁度
3.7 服务和员工
3.4 客房舒适度
3.0 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
发布日期：2024年5月31日 发布在：Expedia
Room was dirty, overhead lights flickering, broken furniture and a police raid in the middle of the night. Overpriced. Never again.
酒店管理层的评论
2024年6月1日，回复：酒店管理层 Felecia- Front Desk Manager
Hi April,I am writing this email to extend my sincerest apologies for the inconvenience and unsatisfactory experience you had during your recent stay at our hotel. It has come to our attention that there were some issues with your room, and I am truly sorry for any frustration or discomfort that this may have caused.At LaQuinta Inn & Suites Philadelphia Airport , we take pride in providing our guests with the highest level of service and comfort, and it is clear that we fell short in meeting your expectations during your stay. Please know that this is not the standard that we set for ourselves, and we are committed to ensuring that similar issues do not occur in the future.Again, please accept my heartfelt apologies for the issues you encountered during your stay. We hope to have the opportunity to make it up to you in the future and provide you with a more enjoyable experience.
用户：真实旅客
发布日期：2024年5月28日 发布在：Expedia
The price right and the breakfast was great.
The bed was very comfortable and the layout was very functional.
I would have rated the place higher if the staff smiled a little more to be more friendly to guests.
My room could use a good deep cleaning, especially the curtains and lower parts of the walls.
Overall, it was 4.5 stars
酒店管理层的评论
2024年5月29日，回复：酒店管理层 Felecia- Front Desk Manager
Hi Hawa,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thanks for your feedback about additional steps we can take we will definitely work on getting better in that area. Thank you again for sharing your experience, and we look forward to serving you in the future.
用户：真实旅客
发布日期：2024年5月28日 发布在：Expedia
The staff was nice. I enjoyed the breakfast. I love that the hotel had a shuttle to the airport. One thing that LaQuinta needs to improve on is cleaning up. (Sheets, Towels, etc).
(Recommendations: The bathrooms and dining area needs to be cleaned).
酒店管理层的评论
2024年5月29日，回复：酒店管理层 Felecia- Front Desk Manager
Hi Anisha,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay did not go as planned. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
用户：真实旅客
发布日期：2024年5月27日 发布在：Expedia
If you book this in advance you can get a room here at a very reasonable price. Staff did what they had to do. Room was immaculate. You can tell it needs a fresh paint and sparkle in some areas but over all comfortable thick king size bed two tvs excellent bathroom with great shower and bathroom amenities.Room had a refrigerator and microwave and a pull out couch to boot. Best bang for your buck if you have to stay in the Philly or surrounding area.
酒店管理层的评论
2024年5月29日，回复：酒店管理层 Felecia- Front Desk Manager
Hi Joseph,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thanks for feedback regarding painting and spark we will definitely work on getting better in that area.Thank you again for sharing your experience, and we look forward to serving you in the future.
用户：真实旅客
发布日期：2024年5月27日 发布在：Expedia
酒店管理层的评论
2024年5月29日，回复：酒店管理层 Felecia- Front Desk Manager
Hi Oyelola,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport. It is always a pleasure to receive feedback.I am particularly pleased that your stay was ok, however would love to hear what we could have done to make it perfect. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
用户：真实旅客
发布日期：2024年5月26日 发布在：Expedia
Amazing place to stay
酒店管理层的评论
2024年5月27日，回复：酒店管理层 Felecia- Front Desk Manager
Hi Christian,Thank you so much for sharing your wonderful experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport! . We are absolutely delighted to hear that you enjoyed your stay with us. Your kind words regarding amazing stay truly mean a lot to our team. We always strive to provide a comfortable and memorable stay for our guests, and it’s heartening to know that we've succeeded in making your visit special.It was a pleasure to have you as our guest, and we sincerely appreciate your recommendation. We look forward to welcoming you back to La Quinta Inn & Suites by Wyndham Philadelphia Airport in the near future for another delightful experience.
用户：真实旅客
发布日期：2024年5月23日 发布在：Expedia
Black mold in shower that floated into the shower when water hit it. Hotel shuttle driver was EXTREMELY RUDE on May 22 2024.
酒店管理层的评论
2024年5月24日，回复：酒店管理层 Felecia- Front Desk Manager
Hi Kerrie,I am writing this email to extend my sincerest apologies for the inconvenience and unsatisfactory experience you had during your recent stay at our hotel. It has come to our attention that there were some issues with your room, and I am truly sorry for any frustration or discomfort that this may have caused.At LaQuinta Inn & Suites Philadelphia Airport , we take pride in providing our guests with the highest level of service and comfort, and it is clear that we fell short in meeting your expectations during your stay. Please know that this is not the standard that we set for ourselves, and we are committed to ensuring that similar issues do not occur in the future.Again, please accept my heartfelt apologies for the issues you encountered during your stay. We hope to have the opportunity to make it up to you in the future and provide you with a more enjoyable experience.
用户：真实旅客
发布日期：2024年5月22日 发布在：Expedia
The AC was not working properly. The night desk clerk on our first night was unclear when giving us directions. I had to ask him a few times to repeat himself, and he became annoyed.
酒店管理层的评论
2024年5月24日，回复：酒店管理层 Felecia- Front Desk Manager
Hi Sheila,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay did not go as planned. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
用户：真实旅客
发布日期：2024年5月19日 发布在：Expedia
I left something behind woth zero value except what with meant to me sentimentality after a tough loss a sweet tiny soul. The team searched all over well past check out after our room was cleabed to find the tattered stuffed toy I have left that helps me sleep. I am forever grateful for their compassion.
酒店管理层的评论
2024年5月21日，回复：酒店管理层 Felecia- Front Desk Manager
Hi Andrew,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport. It is always a pleasure to receive positive feedback.I am particularly pleased that you were satisfied by the service given by our staff. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
用户：真实旅客
发布日期：2024年5月19日 发布在：Expedia
酒店管理层的评论
2024年5月21日，回复：酒店管理层 Felecia- Front Desk Manager
Hi Nohemy,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
