评分基于 1,531 条真实点评

3.5 / 5
3.7 客房清洁度
3.8 服务和员工
3.8 客房舒适度
3.5 酒店条件
Expedia 亿客行 真实点评
2/5
用户:真实旅客

发布日期:2023年3月20日 发布在:Expedia
酒店管理层的评论
2023年3月22日,回复:酒店管理层 Donald Hubley Director of Rooms
Dear Fuding, We were disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations.Yours in hospitality, Donald Hubley Director of Rooms
4/5
用户:真实旅客

发布日期:2024年5月28日 发布在:Expedia
Property too old
酒店管理层的评论
2024年5月28日,回复:酒店管理层 Management
Thank you for your review, Esther. We appreciate your feedback and will share your comments with our team. We look forward to your future stay with us!
5/5
用户:真实旅客

发布日期:2024年5月26日 发布在:Expedia
酒店管理层的评论
2024年5月27日,回复:酒店管理层 Management
Thank you for your review, David. We look forward to your future stay with us!
5/5
用户:真实旅客

发布日期:2024年5月26日 发布在:Expedia
Convenient to airport
酒店管理层的评论
2024年5月26日,回复:酒店管理层 Management
Thank you for your review, Brenda. We look forward to your future stay with us.
4/5
用户:真实旅客

发布日期:2024年5月24日 发布在:Expedia
酒店管理层的评论
2024年5月25日,回复:酒店管理层 Management
Thank you for your review, Dominic. We look forward to your future stay with us.
1/5
用户:真实旅客

发布日期:2024年5月22日 发布在:Expedia
Customer service was awful.
酒店管理层的评论
2024年5月23日,回复:酒店管理层 Management
Thank you for your review, Natasha. We apologize that you did not enjoy your stay. We strive to exceed guest expectations with each visit. We will discuss your comments with our team and look to improve before your next stay with us!
5/5
用户:真实旅客

发布日期:2024年5月22日 发布在:Expedia
All of the staff was extremely friendly. This truly is the city of brotherly love.
酒店管理层的评论
2024年5月22日,回复:酒店管理层 Management
Thank you for your review, Scott. We appreciate your feedback and look forward to your future stay with us!
1/5
用户:真实旅客

发布日期:2024年5月21日 发布在:Expedia
Bad attitude from the front desk for room cleaning. After staying one night, even we requested at the front desk for cleaning the room in the morning, nobody clean the room at all. By the way, the room carpet is too old so that it smells badly.
酒店管理层的评论
2024年5月21日,回复:酒店管理层 Management
Thank you for your review, Fumitake. We apologize for any inconvenience you may have experienced during your stay. We strive to exceed guest expectations with each visit. We will discuss your comments internally as a team to determine how we can improve for your next visit!
4/5
用户:真实旅客

发布日期:2024年5月21日 发布在:Expedia
酒店管理层的评论
2024年5月22日,回复:酒店管理层 Management
Thank you for your review, William. We look forward to your future stay with us.
1/5
用户:真实旅客

发布日期:2024年5月19日 发布在:Expedia
The hotel felt unsafe. The room didn’t even have a mini fridge this was not listed on the description. The tub had rust in it. The hotel bar was dirty and felt unsanitary
酒店管理层的评论
2024年5月20日,回复:酒店管理层 Management
Thank you for your review, Yanaira. We apologize that you did not enjoy your stay. We strive to exceed guest expectations with each visit. We will share your comments with our team and look forward to your future stay with us.