Ratings based on 989 Verified Reviews
4.5 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted Jun 2, 2024 on Expedia
by A verified traveler
Posted May 31, 2024 on Expedia
Quiet and safe place
Comment from Hotel Management
Jun 1, 2024 by Jasmine Wight, Assistant General Manager, Hotel Management
Dear Alexa Trang, Thank you for your review! We're pleased to hear that you found our hotel to be a quiet and safe place. Your comfort and security are our top priorities, and we're glad we could meet your expectations.We look forward to welcoming you back for another pleasant stay in the future!
by A verified traveler from oswego
Posted May 29, 2024 on Expedia
Great staff
Comment from Hotel Management
May 30, 2024 by Jasmine Wight, Assistant General Manager, Hotel Management
Dear Tammy,Thank you for the wonderful rating!
by A verified traveler
Posted May 27, 2024 on Expedia
Appreciable service starting from check in till check out.
Comment from Hotel Management
May 27, 2024 by Jasmine Wight, Assistant General Manager, Hotel Management
Dear Muhammad,We're thrilled to hear that you had a fantastic experience from start to finish during your stay with us! Providing exceptional service is at the heart of what we do, and it's wonderful to know that our efforts made your time with us enjoyable. If there's anything specific that stood out to you or any additional feedback you'd like to share, please don't hesitate to let us know. We can't wait to welcome you back for another memorable stay!
by A verified traveler
Posted May 27, 2024 on Expedia
Breakfast was great each morning
Comment from Hotel Management
May 27, 2024 by Jasmine Wight, Assistant General Manager, Hotel Management
Dear Shannon,We're delighted to hear that you enjoyed our breakfast offerings each morning during your stay! It's always wonderful to start the day with a satisfying meal, and we're thrilled that we could provide you with a great dining experience. Thank you for taking the time to share your positive feedback, and we hope to welcome you back!
by A verified traveler from CALGARY
Posted May 25, 2024 on Expedia
Very comfortable and everything in very good condition and clean.. one small complaint is the toilet... TOO darn low... :- ))
Comment from Hotel Management
May 26, 2024 by Jasmine Wight, Assistant General Manager, Hotel Management
Dear Edward,We're pleased to hear that you found our accommodations comfortable, clean, and well-maintained! Your feedback about the toilet height is duly noted, and we appreciate you bringing it to our attention. We'll certainly take this into consideration for future improvements. Thank you for choosing to stay with us, and we hope to welcome you back in the future!
by A verified traveler
Posted May 22, 2024 on Expedia
Comment from Hotel Management
May 23, 2024 by Jasmine Wight, Assistant General Manager, Hotel Management
Dear Paschal,Thank you for the wonderful rating!
by A verified traveler
Posted May 22, 2024 on Expedia
I stayed here to celebrate my birthday and the staff was so warm and welcoming when I came Saturday. The front desk staff were very nice and very attentive as well. Checking out was an easy process as well. I would definitely stay here again and the room was beautiful.
Comment from Hotel Management
May 22, 2024 by Jasmine Wight, Assistant General Manager, Hotel Management
Dear Arianna,Thank you for celebrating your birthday with us! We're thrilled to hear that our staff made you feel welcomed and provided attentive service throughout your stay. It's wonderful to know that you found your room beautiful and that the check-out process was smooth. We look forward to welcoming you back for another memorable stay.
by A verified traveler from greer
Posted May 21, 2024 on Expedia
Comment from Hotel Management
May 23, 2024 by Jasmine Wight, Assistant General Manager, Hotel Management
Dear Steve,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.I hope you choose to stay with us again when your travels bring you back to the area.
by A verified traveler
Posted May 18, 2024 on Expedia
Great property!
Comment from Hotel Management
May 19, 2024 by Jasmine Wight, Assistant General Manager, Hotel Management
Dear Elizabeth,Thank you for the wonderful review!
