4/10 Poor
JENNIFER
Traveled with family
May 28, 2024
Disliked: Amenities, property conditions & facilities
Do not take the pictures on the listing at face value—-they are much nicer than the property actually is. I found it well worn in parts and the front desk service very hit and miss. Some were wonderful and one in particular was dismissive. We booked a family suite for 3 people and nowhere on their site does it say that the majority of these are on two floors with a narrow spiral staircase that is nearly impossible to get a suit case up without great difficulty. It also lists that they have laundry on site, which they do not. They can send out your laundry but the cost was unreasonable. They blamed the photos and amenity description on Expedia, which isn’t accurate as they must verify/provide the pictures and description. Lastly, the location is very close to shopping but also near a brasserie which was quite loud.
JENNIFER
Stayed 3 nights in May 2024