Spent extra money for a high-end view room and when arrived at 2pm I was told that they are fully booked. People need to send email to choose room in advance despite of preorder. However, no information was provided when you book it. You just spent extra money for nothing.
Overall it was great, expect the house keeping did not refill the tissue box.
Shu Fai Raymond
2019 年 10 月入住 3 晚
8/10 还可以
M,Hong Kong
2018 年 11 月 4 日
满意:员工和服务、住宿条件和设施、客房舒适度
Location is good. Service there is excellent except the room service handling things carelessly. Always forget tissue papers, drinks, towels etc and the toilet is not cleaning well. Front desk people are excellent.
M
2018 年 10 月入住 1 晚
8/10 还可以
真实旅客
2018 年 9 月 9 日
满意:清洁度、员工和服务、客房舒适度
No gym room
I expect 4 stars hotel should have a gym room, however make me disappointed