评分基于 928 条真实点评

3.9 / 5
78% 住客推荐
4.2 客房清洁度
4.1 服务和员工
3.9 客房舒适度
3.9 酒店条件
Expedia 亿客行 真实点评
5/5
用户:真实旅客

这位旅客只给了一个分数 发布日期:2023年2月18日 发布在:Hotels
4/5
用户:真实旅客

发布日期:2019年8月26日 发布在:Expedia
Overall very good. Great location and staff are very friendly and helpful
酒店管理层的评论
2019年8月28日,回复:酒店管理层 Malcolm Hood, Rooms Division Manager
Dear Guest, Many thanks for your review following your stay with us at the Eastgate Hotel. It is always a pleasure receiving such positive feedback from our guests and I am delighted that you enjoyed your time with us. We do hope to welcome you back to the Eastgate Hotel in the future. Kind Regards Malcolm Hood Rooms Division Manager
4/5
用户:真实旅客

Good standard

发布日期:2019年5月12日 发布在:Hotels
The reception was polite and helpful. The room was comfortable.
酒店管理层的评论
2019年5月13日,回复:酒店管理层 Malcolm Hood, Rooms Division Manager
Dear Steward, Many thanks for your review following your stay with us. It is always a pleasure receiving such high scores from our guests and I will be passing this on to my team. We do hope to welcome you back to the hotel in the future. Kind Regards Malcolm
5/5
用户:真实旅客

发布日期:2019年3月15日 发布在:Hotels
早餐的omelette不错!房间稍微小一点,紧邻着牛津大学!
酒店管理层的评论
2019年3月24日,回复:酒店管理层 Malcolm Hood, Rooms Division Manager
Dear Bin, Many thanks for your review following your stay with us. I am delighted to receive such a high scores and will share this with the team. I will also pass your feedback on to our Head Chef who I am sure will be delighted as well. Kind Regards Malcolm
5/5
用户:真实旅客

发布日期:2018年8月26日 发布在:Hotels
酒店管理层的评论
2018年10月24日,回复:酒店管理层 Malcolm Hood, Rooms Division Manager
Dear Guest, Many thanks for your review following your stay with us. It is encouraging to receive such a positive rating and I will communicate to score to the team. I do hope to welcome to back to the hotel in the future. Kind Regards Malcolm Hood Rooms Division Manager
4/5
用户:真实旅客

Nice

发布日期:2015年4月26日 发布在:Hotels
A good hotel with convinence position
酒店管理层的评论
2015年7月4日,回复:酒店管理层 Iain
Thank you very much for your kind words, I am pleased that you enjoyed your stay. We hope we will have the pleasure of welcoming you back. With best wishes, Peter Watt, General Manager
4/5
用户:M. Wong 来自:Hong Kong

发布日期:2014年7月22日 发布在:Hotels
Spacious room with air conditioning. Good and convenient location for visiting the university. Good dining place inside the hotel. Courteous staff. Will book again if I visit Oxford next time.
酒店管理层的评论
2014年9月27日,回复:酒店管理层 Iain
Dear M Wong, Thank you very much for your kind comments, I have passed them onto to the team, who were extremely grateful and please. We look forward to welcoming you back to the Mercure Oxford Eastgate Townhouse in the near future. With best wishes, Peter Watt, GM
3/5
用户:Elton 来自:Hong Kong

发布日期:2014年5月4日 发布在:Hotels
I lived 2 nights in this hotel. Temp in room is too hot. I borrow a fan from reception but in vain.
酒店管理层的评论
2014年8月2日,回复:酒店管理层 Iain
Dear Elton Thank you for your feedback. Please accept my apologies for the issues with your room temperature. Iain Waite GM
5/5
用户:tina

发布日期:2014年2月2日 发布在:Hotels
酒店管理层的评论
2014年4月12日,回复:酒店管理层 Iain
Dear Tina thank you for your feedback iain Waite GM
3/5
用户:真实旅客

发布日期:2013年9月16日 发布在:Hotels
酒店管理层的评论
2013年12月14日,回复:酒店管理层 Iain
Thank you for your feedback