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Reviews of La Quinta Inn & Suites by Wyndham Orlando I Drive/Conv Ctr

2.5 out of 5
La Quinta Inn & Suites by Wyndham Orlando I Drive/Conv Ctr
8504 Universal Blvd, Orlando, FL

Reviews

8.2

Very Good

Rating 10 - Excellent. 870 out of 1844 reviews" "
Rating 8 - Good. 498 out of 1844 reviews" "
Rating 6 - Okay. 242 out of 1844 reviews" "
Rating 4 - Poor. 128 out of 1844 reviews" "
Rating 2 - Terrible. 106 out of 1844 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bradley

Traveled with family
The amazing staff is what makes this place great. So kind and helpful.
Stayed 7 nights in May 2024

2/10 Terrible

Kelvin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches were in our room!
Stayed 1 night in Feb 2024

4/10 Poor

Cindy

Stayed 1 night in May 2024

10/10 Excellent

Bianca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will most definitely use you’ll again
Stayed 1 night in May 2024

10/10 Excellent

Doralis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near everything, good service
Stayed 1 night in May 2024
Response from Bryan H. on May 12, 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

2/10 Terrible

Randal

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Room was disgusting. Found two roaches, carpet was sticky as I walked on it in socks. After housekeeping came, the same hairs that were on bathroom counter and floor were still there. Totally gross. Complained to front desk and got a new room, no roaches in this one but still pretty gross. Staff was very nice. Checked out day early bc of condition of property. Stay elsewhere!
Stayed 5 nights in May 2024
Response from Bryan H. on May 12, 2024
Thank you for your feedback and I apologize it wasn’t a pleasant stay. I will make sure to reach out to the proper departments about the issues brought to our attention so we can get them addressed.

6/10 Okay

Anthony

Traveled with partner
Disliked: Amenities
Property felt unkempt
Stayed 1 night in May 2024
Response from Bryan H. on May 12, 2024
Thank you for your feedback and I apologize the hotel didn’t meet your standards. Your feedback will be looked into to see where we can assist with the feedback given.

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
i was pleasantly surprised the value was great and the staff and service was as well it wAs o wall perfect for my trade show
Stayed 4 nights in May 2024
Response from Bryan H. on May 10, 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

8/10 Good

Brenda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Everything was close and accessible! Very clean and attentive staff
Stayed 2 nights in Apr 2024
Response from Bryan H. on May 10, 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in May 2024
Response from Bryan H. on May 9, 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

10/10 Excellent

Sonia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great pick for the area! It’s in the heart of International Drive!
Stayed 1 night in Apr 2024
Response from Bryan H. on May 9, 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

10/10 Excellent

Ydelise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the property it was very clean, comfortable and the area was excellent for family with little children
Stayed 2 nights in May 2024
Response from Bryan H. on May 6, 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

10/10 Excellent

Juam

Liked: Cleanliness, staff & service, property conditions & facilities
La ubicación.
Stayed 1 night in May 2024
Response from Bryan H. on May 6, 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

8/10 Good

Suzanne

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
KIM IN RECEPTION WAS EXCELLENT AND VERY HELPFUL. ALL STAFF WERE PLEASANT AND NICE. ROOM/BATHROOM COULD HAVE BEEN CLEANER
Stayed 2 nights in May 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in May 2024

8/10 Good

Violeta

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, indeed A/C is too loud.
Stayed 1 night in May 2024

10/10 Excellent

Aliaksandr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Summer

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024

10/10 Excellent

Taryn

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Icon park is literally across the street which is great! We rented scooters to get around and explore and it was perfect! Loved the hotel staff
Stayed 1 night in Apr 2024
Response from Bryan H. on May 2, 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

6/10 Okay

antonio

fair
Stayed 1 night in Mar 2024
Response from Bryan H. on May 2, 2024
Thank you for your feedback and I apologize the hotel didn’t meet your standards. Your feedback will be looked into to see where we can assist with the feedback given.

6/10 Okay

Jakinah

Traveled with family
Liked: Staff & service, property conditions & facilities
It was nice safety convenient area.
Stayed 2 nights in Apr 2024
Response from Bryan H. on May 2, 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and safe. The only two things i didn't like the breakfast was just ok. The only thing is missing from breakfast was no meat; sausage, beacon. The second thing one of the elevators was not working so it was only one elevator for the whole building.
Stayed 1 night in Apr 2024
Response from Bryan H. on May 2, 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent choice for stay with the family
Stayed 2 nights in Apr 2024
Response from Bryan H. on May 2, 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

10/10 Excellent

GLORIA

Liked: Cleanliness, staff & service, property conditions & facilities
Me encanto, muy buena atención, tuvimos incovenientes con la aplicación de booking y me ayudaron a resolverlo muy rápido, totalmente recomendable, muy amplio y limpio el hotel.
Stayed 1 night in Apr 2024
Response from Bryan H. on May 2, 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

10/10 Excellent

Raul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2024
Response from Bryan H. on May 3, 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

8/10 Good

Sylviane

Traveled with partner
Liked: Cleanliness, staff & service
The pool area needs attention. The lounge chairs look old, the jacuzzi needs to be cleaned, repainted. The hotel is a bit old, but the rooms are spacious, beds are very comfortable, lots of soft pillows.
Stayed 1 night in Apr 2024
Response from Bryan H. on Apr 28, 2024
Thank you for your feedback and I apologize the hotel didn’t meet your standards. Your feedback will be looked into to see where we can assist with the feedback given.

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was centrally located. Can get to food,fun and excited easily.
Stayed 2 nights in Apr 2024
Response from Bryan H. on Apr 28, 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

10/10 Excellent

Steven, Ocala

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, comfortable beds, easy parking.
Stayed 1 night in Apr 2024
Response from Bryan H. on Apr 28, 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

10/10 Excellent

Daniel

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nce
Stayed 5 nights in Apr 2024
Response from Bryan H. on Apr 28, 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

8/10 Good

Marcel

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is dated and need some renovations Elevator, pool area)
Stayed 3 nights in Apr 2024
Response from Bryan H. on Apr 27, 2024
Thank you for your feedback and I apologize the hotel didn’t meet your standards. Your feedback will be looked into to see where we can assist with the feedback given.

10/10 Excellent

Efrain

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to go with family clean well maintained
Stayed 2 nights in Apr 2024
Response from Bryan H. on Apr 27, 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

10/10 Excellent

Jessica

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
The only thing I didn't like was that the elevators took forever but overall great service, great breakfast, great stay.
Stayed 2 nights in Apr 2024
Response from Bryan H. on Apr 25, 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

8/10 Good

laporsha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Bryan H. on Apr 27, 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Bryan H. on Apr 25, 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

8/10 Good

Kendra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved, this property . In safe and quiet . Right off international drive . It was also need an amusement area (eye of Orlando I believe) but it was on the quiet side of area. Loved the hotel cleanliness and price .Breakfast was also good , plenty of options.
Stayed 2 nights in Aug 2023
Response from Bryan H. on Apr 25, 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

8/10 Good

ELOUISE

Stayed 1 night in Apr 2024
Response from Bryan H. on May 12, 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Bryan H. on Apr 25, 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

4/10 Poor

Sandra

Stayed 2 nights in Apr 2024
Response from Bryan H. on May 9, 2024
Thank you for your feedback and I apologize the hotel didn’t meet your standards. Your feedback will be looked into to see where we can assist with the feedback given.

2/10 Terrible

Igor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience- the staff of the hotel I was booked with was incompetent and unable to correct the error in the reservation- poor customer service and a total lack of communication and cooperation between Expedia and La Quinta- will never attempt to stay at La Quinta Orlando again and will avoid by all mean a booking thru Expedia - you are both horrible.!!
Stayed 1 night in Apr 2024
Response from Bryan H. on Apr 20, 2024
Thank you for your feedback and I apologize it wasn’t a pleasant stay. I will make sure to reach out to the proper departments about the issues brought to our attention so we can get them addressed.

8/10 Good

Javier

Stayed 1 night in Apr 2024
Response from Bryan H. on May 9, 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

10/10 Excellent

Noro, Manassas

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice and clean. Staff was competent. Breakfast was adequate.
Stayed 3 nights in Apr 2024
Response from Bryan H. on Apr 18, 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean room. Excellent breakfast
Stayed 2 nights in Jan 2024
Response from Bryan H. on Apr 18, 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

10/10 Excellent

Kim

Liked: Cleanliness, staff & service
Clean room, nice breakfast
Stayed 1 night in Apr 2024
Response from Bryan H. on Apr 18, 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

4/10 Poor

Khadene

Traveled with family and small children
Disliked: Amenities
We found a roach in the room and did ask for them to switch they did with an upgrade,Not a bad place to stay but it’s not your typical 4/5 star stay the breakfast is ok but not a lot of option after two day you’ll definitely get tired of the food , and also there a lot of things to do in the area
Stayed 3 nights in Apr 2024
Response from Bryan H. on Apr 18, 2024
Thank you for your feedback and I apologize it wasn’t a pleasant stay. I will make sure to reach out to the proper departments about the issues brought to our attention so we can get them addressed.

8/10 Good

Edwin

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It’s a nice
Stayed 3 nights in Apr 2024
Response from Bryan H. on Apr 18, 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

6/10 Okay

Stacy

Business traveler, Traveled with family
Liked: Staff & service
No refrigerator
Stayed 7 nights in Jan 2024
Response from Bryan H. on Apr 18, 2024
Thank you for your feedback and I apologize the hotel didn’t meet your standards. Your feedback will be looked into to see where we can assist with the feedback given.

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Place was clean and welcoming after a long flight.
Stayed 1 night in Apr 2024
Response from Bryan H. on Apr 18, 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

8/10 Good

Forrest, Semmes

Traveled with family
Liked: Staff & service, amenities
There was a small roach that crawled across the desk/table. Room is outdated. Staff was nice. Right beside an ‘amusement park’ and it’s loud at night.
Stayed 1 night in Apr 2024
Response from Bryan H. on Apr 18, 2024
Thank you for your feedback and I apologize it wasn’t a pleasant stay. I will make sure to reach out to the proper departments about the issues brought to our attention so we can get them addressed.

10/10 Excellent

Andrei

Stayed 1 night in Apr 2024
Response from Bryan H. on Apr 18, 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Bryan H. on Apr 18, 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!