Basic Room, 1 King Bed | Desk, iron/ironing board, free WiFi
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Reviews of Travel Inn

2.5 out of 5
Travel Inn
444 W MacArthur Blvd, Oakland, CA

Reviews

7.4

Good

Rating 10 - Excellent. 37 out of 128 reviews" "
Rating 8 - Good. 46 out of 128 reviews" "
Rating 6 - Okay. 25 out of 128 reviews" "
Rating 4 - Poor. 10 out of 128 reviews" "
Rating 2 - Terrible. 10 out of 128 reviews" "

7.8/10

Cleanliness

8.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

6/10 Okay

Savannah

Liked: Cleanliness, staff & service
Disliked: Amenities
Customer Service was really nice, but that's all the good there is about it.

8/10 Good

Jackie

Liked: Cleanliness
Not too many mirrors in the room. Bed and pillows were not too soft.
Stayed 1 night in Feb 2020
Response from SWEETY K PATEL on Feb 17, 2020
Thank you for your feedback

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a last minute reservation I was not expecting much, but to my surprise this stay was better than expected. The Inn was clean, the manager was very accommodating and understanding and the room was well maintained for an Inn. Very impressed would recommend.
Stayed 1 night in Jan 2020
Response from Sweety K Patel on Jan 22, 2020
Thank you for having taken your time to provide us with your valuable feedback

10/10 Excellent

E, StL

Liked: Staff & service
Terrific customer service from front desk -- really appreciate it.
Stayed 2 nights in Jan 2020
Response from sweety k patel on Jan 17, 2020
THANK YOU FOR YOUR VALUABLE FEEDBACK

10/10 Excellent

Alicia, Oakland ca

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i stayed 4nights and still staying here I love it. It’s very clean they also remodeled it’s looks so nice quiet and comfortable I’ll recommend anybody to stay here. Im very satisfied. The people in the front are very nice also
Stayed 3 nights in Jan 2020
Response from SWEETY K PATEL on Jan 15, 2020
Thank you for your valuable feedback.

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent place
Fine place - no frills- but fine
Stayed 3 nights in Dec 2019
Response from Sweety K Patel on Jan 7, 2020
thank you for staying with us. Best wishes, motel Management

8/10 Good

Josh, LA

Business traveler
Liked: Cleanliness, staff & service
It was very okay. People were nice but some weird room design choices.
Stayed 1 night in Dec 2019
Response from Sweety K Patel on Dec 13, 2019
Thank you so much for staying with us at the Travel Inn and for your valuable feedback. Beast Wishes, Motel Management

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
This property is very comfortable and the family that runs it is very accommodating. My daughter lives in the area and this motel was very convenient for my visits back & forth from her place. Not fancy at all (I would pick someplace else if I were traveling with my husband) but perfect for my solo needs. Clean and comfortable.
Stayed 3 nights in Nov 2019
Response from Sweety K Patel on Nov 30, 2019
Thank you so much for your positive feedback and staying with us at Travel Inn. Best Wishes, Motel Managment

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the nice and friendly service. The room was very clean but lacked a garbage bin in the room. The surrounding neighbors also lodged at the Inn were quiet and respectful. The neighborhood itself was also peaceful at night. There is a refrigerator and a microwave in the room for your use but no coffee maker available, which was fine because Peets is just up the street on Piedmont Ave
Stayed 1 night in Nov 2019
Response from Sweety K Patel on Nov 30, 2019
Thank you for choosing to stay with us recently and taking the time to write your review. i will personally double the the trash bin issue. We hope to see you again soon. best Wishes, Motel Management

8/10 Good

Verified traveler

Stayed 7 nights in Nov 2019
Response from Sweety K Patel on Nov 25, 2019
Thank you for your feedback. Best Wishes, Motel Management

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Sweety K Patel on Nov 24, 2019
Thank you for your feedback!! Best Wishes , Motel management

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities
Stayed 1 night in Nov 2019
Response from Sweety K Patel on Nov 24, 2019
Thank you so much for your feedback!! Best Wishes , Motel Mangenment

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Not clean. Floors had dog poop on them and walls ahd dirty hand marks. Management did nothing to correct this.
Stayed 2 nights in Nov 2019
Response from Sweety Patel on Nov 25, 2019
Sorry for the inconvenience

2/10 Terrible

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Sketchy canceled reservation didn’t stay . Weird smell coming . Didn’t expect much honestly - I wouldn’t have even considered it an option if everything else was not booked ( there was a conference at the time )
Stayed 1 night in Nov 2019
Response from Sweety Patel on Nov 10, 2019
Thank you for your valuable feedback.

10/10 Excellent

mrcarter510, Oakland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted a couple days of peace, quiet and relaxation,I got just that staying here. The staff is polite and respectful do have to go far for food or entertainment. What more could you ask for
Stayed 1 night in Nov 2019
Response from Sweety Patel on Nov 10, 2019
Thank you for your valuable feedback sir.

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Good people working there. A local later told i shouldnt walk from the Bart to the hotel in the night, dangerous area. Dirty floors
Stayed 1 night in Nov 2019
Response from Sweety Patel on Nov 10, 2019
Thank you for your valuable feedback.

6/10 Okay

Ralph W

Traveled with group
Liked: Room comfort
Good price, but you get what you pay for
Relatively cheap, given how expensive hotels are in the Bay Area, but you get what you pay for. Overall condition of the room was alright. What annoyed me though, was the checkout time listed online was 12pm, but they kicked us out at 11:30am, claiming that checkout was at 11am. Not sure we would stay here again.
Stayed 1 night in Sep 2019
Response from Thsnk you on Nov 5, 2019
Thank you for your valuable feedback. Sorry sir for the inconvenience caused, As we had a new housekeeper. she mistakenly knocked your door.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Sweety K Patel on Oct 28, 2019
Thank you so much for your feedback!! Best Wishs, Motel Manegment

8/10 Good

Sue, Vienna, VA

Liked: Cleanliness, staff & service
The room, while spartan and small, was very clean. Bottled water, a microwave and small refrigerator were in the room, which I had not expected. Shampoo packets were provided, but not soap. The sink drained slowly, but the shower was fine. The building exterior was swept and clean. Staff members were friendly and helpful. Total experience was much more than I expected, especially considering the low price. I would definitely stay at the Travel Inn again.
Stayed 3 nights in Oct 2019
Response from Sweety K Patel on Oct 26, 2019
HI Sue... Thank you for your valuable feedback.

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
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Stayed 1 night in Oct 2019
Response from Sweety Patel on Nov 20, 2019
Thank you for your feedback!! Best Wishes , Motel Management

8/10 Good

Jake

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Sweety Patel on Oct 18, 2019
Thank you for your valuable feedback

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019
Response from Sweety Patel on Oct 18, 2019
Thank you for your valuable feedback

6/10 Okay

Sven, Oakland, CA

Business traveler
Liked: Staff & service, amenities
It was close to Bart. But check-in was just ok. The woman kept talking on her cell phone and making me wait, making it a long process. The room didn't look like the pictures. The mattress and chair had stains :( There was a lot of noise, long time residents, drinkers, yelling. There were stains on the door, on light switches. Very unsanitary. I won't be booking again.
Stayed 1 night in Oct 2019
Response from sweety patel on Oct 5, 2019
Hello sir thank you for your feedback. Sir you have been to us around 10:40 am but the actual check in time is 2 pm. You were saying the women was on the phone but the thing happened is the women was talking to her made to know if any of the rooms is ready to accommodate. and even though without extra charges we made you early check-in.. even you were saying the surrounding was too noisy this is extremely wrong thing because the surrounding rooms were not rented at all. The mattress and chair were totally clean there were not stain we keep the room as clean as. We are here to keep the customers happy. Hotel management.

10/10 Excellent

Verified traveler

Stayed 3 nights in Sep 2019
Response from sweety patel on Oct 3, 2019
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback

2/10 Terrible

Verified traveler

Stayed 1 night in Sep 2019
Response from Sweety K Patel on Sep 26, 2019
thank you for your feedback! Best wishes, Motel management

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Sweety Patel on Sep 20, 2019
Thank you for giving us feedback on your experience

6/10 Okay

CARLA

Traveled with family
Liked: Staff & service
Good and bad
I stayed in a newly renovated room. Bathroom was upgraded, clean and beautiful. Checking in was great and person was very helpful. Upon leaving the hotel each morning I saw fresh pee on the ground as I walked down the stairs from room 222.
Stayed 2 nights in Sep 2019
Response from Sweety Patel on Sep 20, 2019
Thank you for giving us feedback on your experience. Hotel Management,

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Stayed 2 nights in Sep 2019
Response from Sweety Patel on Sep 20, 2019
Dear, Thank you for giving us feedback on your experience

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Less than what I excpected
The room did not look anything like the pictures. Way worse. Room 116 tucked away next to the storage closet and below a room with a tweaker couple stomping around all night and day. Pros: Comfortable bed Nice new shower Nice staff Close to good restaurants and bars Well lit parking lot Cons: Room smelled bad Uncomfortable bedding Gross dirty floors Walls could use a new coat of fresh paint Tweaker vibe Way too expensive for what it has to offer
Stayed 1 night in Sep 2019
Response from Sweety Patel on Sep 20, 2019
We are extremely sorry for the inconvenience caused to you. Thank you for giving us feedback on your experience

4/10 Poor

Barton

Business traveler
Internet on-again/off-again, no desk so computer on bed. .
Stayed 4 nights in Sep 2019
Response from SWEETY PATEL on Sep 15, 2019
Sorry for the inconvenience CAUSED.

8/10 Good

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
A
Stayed 2 nights in Sep 2019
Response from SWEETY PATEL on Sep 15, 2019
Thank you for your valuable feedback. MOTEL MANAGEMENT

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2019
Response from Sweety K Patel on Sep 9, 2019
Thank you so much for your feedback!! Best Wishes, Motel Management

2/10 Terrible

Verified traveler

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Sweety K Patel on Sep 9, 2019
Thank you for your feedback!! Best Wishes, Motel Management

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the property was quiet, well-lit at night, much safer than I expected (given that I knew the location in Oakland usually is populated by people who like to hang-out on the streets). I appreciated the level of service and the cleanliness of outside property as well as the room. Originally I was concerned that the event I was attending would end late at night and that the Travel Inn would be dark and without parking spaces upon my return, I was wrong: the place was brightly lighted, inviting, and still had parking spaces within the gates. I also liked that the property has a fence around it, and that an Attendant remains in the office at night near the gate entrance. I plan to return at a later date, and would recommend the Travel Inn to other individuals and families. Thanks for the warm hospitality, and for keeping your property inviting.
Stayed 1 night in Sep 2019
Response from Sweety Patel on Sep 6, 2019
Dear Guest, Thank you for taking the time to review us on Expedia. We are delighted to know that you had a memorable experience with us. We sincerely thank you for your kind patronage and recommending our service and hospitality. Look forward to welcoming you back to ''Travel In" With kind regards,

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Ok for short stay
Service was great Location not very safe Building very old needs lots of upgrades. Value is good for the price I got.
Stayed 3 nights in Aug 2019
Response from Sweety K Patel on Sep 4, 2019
Thank you so much for your feedback. Best wishes, motel management

8/10 Good

Wayne

Liked: Cleanliness, staff & service
Staff was very friendly & helpful.
Stayed 4 nights in Aug 2019
Response from Sweety K Patel on Sep 4, 2019
Thank you so much for feedback & your review!! Best Wishes, Motel Management.

10/10 Excellent

David&Helena, Cambridge, MA.

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The area appeared to be up and coming. The room was simple but in pristine condition. (Like new) The hotel operators were very pleasant and accommodating. They took obvious pride in the hotel. Overall it was a very nice, quiet stay and was conveniently located for our purpose. We would choose this hotel again.
Stayed 7 nights in Aug 2019
Response from Sweety K Patel on Sep 4, 2019
Thank you so much for choosing to with us at the Travel Inn recently & providing us with your wonderful feedback. We hope to see you again soon. Best Wishes, Motel Management.

2/10 Terrible

Albert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Sketchy
The place was remodeled not too long ago, but has sketchy vibes and you can tell people use those rooms for parties or other things than just sleeping.
Stayed 1 night in Aug 2019
Response from sweety patel on Oct 3, 2019
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us.we are sincerely concerned and apologise that we fell short on your expectations in some area.Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests.Looking forward to see you again in the near future.

10/10 Excellent

Irene, Cedar City, Utah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are remodeled with updated features for comfort during travel.
Stayed 4 nights in Aug 2019
Response from Sweety K Patel on Aug 26, 2019
Thank you so much for your feedback. Best Wishes, Motel Management

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were given such a warm and friendly welcome, on arrival and on checking out. Sweety (sorry not sure how to spell her name) is so kind and thoughtful. Thank you!
Stayed 1 night in Aug 2019
Response from Sweety K Patel on Aug 23, 2019
Thank you so much for choosing to stay with us at the Travel Inn & providing us with your feedback. We hope to see you again soon. Best Wishes, Motel Management

8/10 Good

Liane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a fine stay. The staff was super nice and welcoming! The room was newly updated and
Stayed 1 night in Aug 2019
Response from Sweety K Patel on Aug 23, 2019
Thank you for choosing to stay with us at the Travel Inn motel recently & taking the time to leaves your feedback. Much appreciated & Best Wishes , Motel Management

8/10 Good

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed two nights enjoyed the location and comfort of the bed. I was weary at first but it ended up being a pleasant stay
Stayed 2 nights in Aug 2019
Response from Sweety K Patel on Aug 21, 2019
Thank you so much for staying with us at the Travel Inn motel & for your feedback. Best Wishes , Motel Management

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. The manager was very friendly and helpful.
Stayed 1 night in Aug 2019
Response from Sweety on Aug 20, 2019
Thank you for staying with us. We hope you had a great stay. Thank you for your feedback as well. Have a wonderful day.

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed in this hotel for a weekend trip to San Francisco. Read the reviews and saw good comments and saw how close it was to San Fran so we decided to give it a try. I must say the area is a bit sketchy since it is in Oakland, but the hotel is gated and had surveillance and bright lights at dark which made us feel safe at night. Staff members are very nice and the owner was open to any questions or needs that we needed. The rooms were clean and the bathrooms were nice. It does get loud when others are outside or doors close from other rooms but that didn’t bother us at all. For the price, this hotel is a good choice.
Stayed 2 nights in Aug 2019
Response from Sweety K Patel on Aug 16, 2019
Thank you very much for choosing to stay with us & providing us with your feedback. We hope to see you again soon. Best Wishes, Motel Management.

10/10 Excellent

Yuval

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend!
Great amazing stuff! Super helpful! Room is great for just a night stay while discovering SF or something in the area.
Stayed 1 night in Aug 2019
Response from Sweety K Patel on Aug 10, 2019
Thank you so much for staying with us at the Travel Inn & for your wonderful feedback. Best Wishes, Motel Management

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
The room was exactly what I needed. Clean and tidy
Stayed 1 night in Aug 2019
Response from Sweety K Patel on Aug 6, 2019
Thank you so much for staying with us & for your positive feedback. Best Wishes, Motel Management

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
There is no sound isolation. You can hear everything your neighbors do, especially if your room is on the first floor then you are at merci to the people staying above.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised by the quality of this inn. It doesn't look much on the outside but the people running it care and they were very helpful when I was staying in the area. The room is clean and kept clean and the amenities are sufficient for a long stay in Oakland. Also, the inn is walking distance from Piedmont which is a great walkable area for restaurants, stores, etc.
Stayed 4 nights in Jun 2019
Response from Sweety K Patel on Jul 24, 2019
Thank you for choosing to staying with us at the Travel Inn recently and taking the time to leaves your feedback. We hope to see you again soon. Best Wishes, Motel Management

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In & out too quick to do a good review justice. Too tired, slept & left as soon as we awoke.
Stayed 1 night in Jul 2019
Response from Sweety Patel on Jul 22, 2019
Thank you so much for staying at us and for your quick feedback, Best Wishes, Motel Management

6/10 Okay

Verified traveler

Stayed 1 night in Jul 2019
Response from sweety K Patel on Jul 18, 2019
thank you so much staying with us and your feedback. Best Wishes, Motel Management