Ratings based on 253 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler from East Dundee
Posted May 27, 2024 on Expedia
Very clean, modern and basic. Convenient location for us.
by A verified traveler from San Diego
Posted May 22, 2024 on Expedia
Gated main entrance made us feel safe and also complimentary parking inside the gated area
Comment from Hotel Management
May 23, 2024 by Signature Inn Berkeley Oakland Management, Hotel Management
Dear Gopal,We're thrilled to hear that our gated main entrance provided you with a sense of security during your stay. Ensuring our guests feel safe is a top priority for us. Additionally, we're delighted you found value in our complimentary parking within the gated area. It's our pleasure to offer convenient amenities that enhance your experience with us. Thank you for choosing our hotel, and we look forward to welcoming you back soon.Kind Regards,Signature Inn Berkeley Oakland Management
by A verified traveler
Posted May 20, 2024 on Expedia
There's a bus stop on the corner that goes to the MacArthur bart station.
Comment from Hotel Management
May 21, 2024 by Signature Inn Berkeley Oakland Management, Hotel Management
Dear Anthony,We're delighted to hear you found our hotel conveniently located near public transportation! Our proximity to the bus stop connecting to the MacArthur BART station aims to enhance your travel experience, ensuring seamless connectivity to explore the vibrant city and beyond. Thank you for sharing your positive feedback, and we look forward to welcoming you back for another exceptional stay.Kind Regards,Signature Inn Berkeley Oakland Management
by A verified traveler
Posted May 12, 2024 on Expedia
Without key the door
Comment from Hotel Management
May 14, 2024 by Signature Inn Berkeley Oakland Management, Hotel Management
Dear Nathalie,We appreciate your feedback regarding the lack of traditional keys for our guest rooms. At our hotel, we prioritize security and convenience by providing guests with unique codes to access their rooms, ensuring a seamless experience without the hassle of carrying keys. We understand that this may differ from the norm, but it's a measure we've implemented to enhance safety and ease of access for our valued guests. Thank you for bringing your concerns to our attention, and we hope to welcome you back for an even more enjoyable stay in the future.Sincerely,Signature Inn Berkeley Oakland Management
by A verified traveler
Posted May 5, 2024 on Expedia
Comment from Hotel Management
May 8, 2024 by Signature Inn Berkeley Oakland Management, Hotel Management
Dear Alana,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Kind Regards,Signature Inn Berkeley Oakland Management
by A verified traveler
Posted May 4, 2024 on Expedia
Comment from Hotel Management
May 27, 2024 by Signature Inn Berkeley Oakland Management, Hotel Management
Dear Jessica,Thank you for leaving us a rating of your stay with us at Signature Inn Berkeley Oakland. We work tirelessly to ensure our guests experience the best hospitality in Signature Inn Berkeley Oakland. We also wish you could elaborate on your experience, especially where we went wrong. We aim to provide a memorable stay, so your review helps us identify where we lack. We hope you enjoyed our amenities and hope that you choose us again on your next visit.Kind Regards,Signature Inn Berkeley Oakland Management
by A verified traveler
Posted Apr 25, 2024 on Expedia
unacceptable
Comment from Hotel Management
Apr 26, 2024 by Signature Inn Berkeley Oakland Management, Hotel Management
Dear Daniel,I am sorry to hear that you didn't enjoy your time during your stay with us in Signature Inn Berkeley Oakland. We aim to deliver 100% guest satisfaction, but it's apparent in your case that we fell short. Please accept my sincere apologies that we did not exceed your expectations. I wish you would have alerted our staff about the issues you experienced. They would have gladly looked into it and resolved it. I hope you give us another chance to earn your loyalty.Kind Regards,Signature Inn Berkeley Oakland Management
by A verified traveler
Posted Apr 23, 2024 on Expedia
All the basics you need for a nice quiet stay. Front desk was a little slow but helped us right when we arrived and I really love the “no key” system they have. We walked around the area a bit also at night and in the day. Very safe place and gated parking was great. Beds are comfy and room itself while old, was clean and newly furnished. Hot water and working AC with a mini fridge. Super handy.
Would stay again - only 3.6 miles from The Greek Theater!
Comment from Hotel Management
Apr 25, 2024 by Signature Inn Berkeley Oakland Management, Hotel Management
Dear Raylon,We're delighted you enjoyed your stay! Apologies for any delay at check-in; we strive for efficiency. Our keyless system aims for convenience and security. It's wonderful to hear you explored the area comfortably and found it safe. Our gated parking provides peace of mind. We take pride in our comfortable beds and clean, newly furnished rooms. The amenities like hot water, AC, and mini-fridge aim to enhance your stay. Thank you for considering us for future visits, and we look forward to welcoming you back soon!Kind Regards,Signature Inn Berkeley Oakland Management
by A verified traveler
Posted Apr 8, 2024 on Expedia
Comment from Hotel Management
Apr 30, 2024 by Signature Inn Berkeley Oakland Management, Hotel Management
Dear Melissa,Thank you for a Perfect Score Rating on your stay at Signature Inn Berkeley Oakland. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit.Kind Regards,Signature Inn Berkeley Oakland Management
by A verified traveler
Posted Apr 4, 2024 on Expedia
Comment from Hotel Management
Apr 8, 2024 by Signature Inn Berkeley Oakland Management, Hotel Management
Dear Whitney,Thank you for a Perfect Score Rating on your stay at Signature Inn Berkeley Oakland. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit.Kind Regards,Signature Inn Berkeley Oakland Management
