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Reviews of Sleep Inn Lake Wright - Norfolk Airport

2.5 out of 5
Sleep Inn Lake Wright - Norfolk Airport
6280 Northampton Blvd, Norfolk, VA

Reviews

6.4
Rating 10 - Excellent. 213 out of 1001 reviews" "
Rating 8 - Good. 233 out of 1001 reviews" "
Rating 6 - Okay. 192 out of 1001 reviews" "
Rating 4 - Poor. 171 out of 1001 reviews" "
Rating 2 - Terrible. 192 out of 1001 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Justin

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
For a cheap hotel it was okay. The room was super small, the mattress was terrible and the bathroom was so small the shower door grazed the toilet if you opened it all the way. The room was very clean, and the service was decent. Great for an overnight layover, but not longer than that.
Stayed 1 night in May 2024

10/10 Excellent

Tamesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Tabethia

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The mirror in the bathroom was dirty. The toilet paper holder fell off the wall as soon as I tried to use it. The bathroom in general was just not good. The hall way was not clean. If I had other options I would have taken them but it was a last minute trip, and wasn’t trying to overspend. I checked out early.
Stayed 3 nights in May 2024

10/10 Excellent

Deakuin

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s good stay
Stayed 1 night in May 2024

8/10 Good

Sean Ross

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I was apprehensive staying here at first after the reviews but I did not experience any negative aspects during my stay. Clean and cold room, convenient eateries right outside and a small drive away from Norfolk AND VA beach. Room was clean and staff cleaned..occasionally. The only thing barring a five star is the cleaning staff not taking out trash during my stay. They did however, swap out my towels so good enough for me.
Stayed 5 nights in May 2024

8/10 Good

Vikki

Liked: Cleanliness, staff & service
This is a kid friendly hotel with lots of children and teens. Despite that, it was quiet after 10pm, with the exception of teens running down the hall at about 4:30 am. My room was clean and breakfast may have been good, however it is self serve and the kids dominated the area, it was not clean and the kids were allowed to make their own waffles. If you're looking for kid friendly, this is the place for you. If you desire something quieter and with decent continental breakfast, look elsewhere. I also smelled weed in the hallway. It’s cheap though!
Stayed 1 night in May 2024

8/10 Good

Jay

Liked: Cleanliness
Not the greatest. People working on cars in the parking lot. Pit bulls running freely.
Stayed 2 nights in May 2024

10/10 Excellent

Carl

Liked: Staff & service, property conditions & facilities
Enjoy my stay
Stayed 2 nights in May 2024

2/10 Terrible

Ronald

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

6/10 Okay

Jennie Lynn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was alright . The elevator was a bit rundown & the pool had a lot of chemicals in it. Hotel room was alright. Everything seemed old .
Stayed 3 nights in May 2024

6/10 Okay

Karina

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Elvira

Traveled with family
Liked: Staff & service
The hallway smelled. They need to address this problem
Stayed 1 night in Apr 2024

6/10 Okay

Greg

Called ahead to confirm truck parking was available for tractor trailers. Was told there was plenty of parking. This was not the case at all.
Stayed 1 night in Apr 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Guys did
Stayed 1 night in Apr 2024

2/10 Terrible

Korinne

Disliked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Ebony

Liked: Staff & service, property conditions & facilities
Everyone was nice rooms where too
Stayed 2 nights in Apr 2024

2/10 Terrible

Tianna

Disliked: Cleanliness, staff & service, property conditions & facilities
Worse experience ever
Stayed 4 nights in Apr 2024

6/10 Okay

antwonette

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Neighbor's were very loud and smoking (marijuana and cigarettes) even though the hotel is nonsmoking. Could smell it through the internal conjoining door. Asked to be moved but the hotel was completely booked up. Very convenient considering the location. My baby got sick on the bedding and when requested they bought up fresh linen and took away the dirty linen. Breakfast was okay.
Stayed 5 nights in Apr 2024

10/10 Excellent

Jishay

Clean
Stayed 2 nights in Mar 2024

2/10 Terrible

Marla

Stayed 19 nights in Mar 2024

10/10 Excellent

Jishay

Liked: Cleanliness, staff & service, property conditions & facilities
They are real clean and they also have great rooms and clean rooms and customer service is great
Stayed 2 nights in Mar 2024

2/10 Terrible

Selena

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I walked in to my room and it was so nasty. I asked for a rag and some cleaner to clean shower door that looked like it hadnt been cleaned in months. Waited over 45mins and noone came after said they would. Went to front and asked for it again. Finally got something. Came back to clean then wondered why the heck am i doing this. Looked at walls they were nasty stuff all iver them. AC unit look like its never been cleaned. The remote was sticky snd nasty. Mirror looked like someone took old soap rag ans wiped it off. Took pictures of rags ac unit and shower door and walls. Forgot to get picture of inside shower. I wouldnt recommend staying there unless you just dont care about cleanliness. They wanted to switch my room there was no way i was staying there.
Stayed 1 night in Mar 2024

4/10 Poor

Winosha Steele

Traveled with family
Disliked: Cleanliness
I chose this property because it looked nice and had a pool. But the entire time, the pool was down, when I spoke with the staff he said it would be up by the next day and it was not. The best part about my stay was the staff for breakfast. Would not recommend, would not stay again. Honestly I wanted to leave the next day.
Stayed 3 nights in Mar 2024

2/10 Terrible

Tatianna

Disliked: Cleanliness, staff & service, property conditions & facilities
Needs work and it was roach in the bed and needs better communication
Stayed 4 nights in Mar 2024

10/10 Excellent

Sydney

Stayed 1 night in Mar 2024

4/10 Poor

CINDY MARIE

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

William

Liked: Staff & service, property conditions & facilities
They were great
Stayed 3 nights in Mar 2024

6/10 Okay

Benita

The room chair was disgusting
Stayed 3 nights in Feb 2024

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, room comfort
It was ok
Those who worked day shift were nice people but the night shift, these people were ok but not the greatest. Room maintenance needed.
Stayed 2 nights in Feb 2024

6/10 Okay

Michelle

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The cleanliness could have been better.
Stayed 2 nights in Feb 2024

2/10 Terrible

Isha

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
There was a roach in the room
Stayed 1 night in Feb 2024

6/10 Okay

TAD

Traveled with family
Good location and close to places to eat and real close to airport. Rooms need more cleaning and attention though. Good for a quick stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Stayed 2 nights in Feb 2024

6/10 Okay

Cristina

Stayed 1 night in Feb 2024

10/10 Excellent

pamela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The breakfast was the only thing not up to par. Orange juice taste like water, no apple juice and it was only pork sausages . I was expecting turkey sausages to be available
Stayed 1 night in Jan 2024

6/10 Okay

Franchetta

Liked: Staff & service
I didn't like the fact that during the time I was there. I had no phone room service. The phone didn't work? The toilet wasn't functional. It took 2 plumbers to get it correct and far. Is the breakfast that time in the morning? That area shouldn't have been dirty like it was. The bagels were hard the food and the hot trays were not hot at all
Stayed 2 nights in Jan 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Karron

Liked: Cleanliness, amenities
Everything was good, as far as cleanliness and it was quiet. My biggest concern is that my card was charged twice for the $100.00 fee. I asked about it, and the young lady at the desk assured me that when I checked out, everything would be good. I will be checking out shortly, so we’ll see. Also, when I checked in, I wasn’t told anything about breakfast, the time, nothing. I do believe that people have forgotten the meaning of customer service.
Stayed 1 night in Dec 2023

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
The personal here is always great
Stayed 1 night in Dec 2023

2/10 Terrible

Nemama

Disliked: Amenities
Stayed 1 night in Dec 2023

8/10 Good

Joan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

2/10 Terrible

Susana

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

2/10 Terrible

JaiAna

Disliked: Cleanliness, staff & service, property conditions & facilities
Roaches
Stayed 1 night in Dec 2023

2/10 Terrible

Samim

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Roaches in the room and the free breakfast is from 5-6.
Stayed 1 night in Dec 2023

2/10 Terrible

JaiAna

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

LaVonya

Disliked: Cleanliness, amenities
Shayla was amazing at the front deskthe hotel had roaches in the hall way buy the rooms i also had roaches inmy room i went and brought raid to try and keep them down in my room
Stayed 6 nights in Nov 2023

6/10 Okay

Andrea

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
staff was friendly and breakfast
Stayed 1 night in Nov 2023

6/10 Okay

Jessica

Stayed 1 night in Nov 2023

6/10 Okay

Raneesha

Traveled with partner
Disliked: Cleanliness
Bathroom and shower was filthy had to get another room. Replacement room had roaches killed 5 during my stay. Wouldn’t recommend it at all
Stayed 1 night in Nov 2023

2/10 Terrible

Nakindra

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
A live bedbug was crawling on the pillow when I arrived in the room. A pair of underwear was outside someone’s door in the hallway. The staff admitted to knowing the hotel has bugs & had been told my management not to say anything to customers in order to not deter them from staying there.
Stayed 2 nights in Nov 2023