Ratings based on 996 Verified Reviews
2.8 Room cleanliness
3.4 Service & staff
3.0 Room comfort
2.6 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted May 9, 2024 on Expedia
Some things could be replaced but overall okay
Comment from Hotel Management
May 11, 2024 by General Manager, Hotel Management
Thank you for your feedback! We appreciate you staying with us and letting us know about your experience. We're always looking for ways to improve, and your input is valuable.
by A verified traveler
Posted Apr 19, 2024 on Expedia
Comment from Hotel Management
Apr 21, 2024 by General Manager, Hotel Management
Thank you for leaving us a 4 out of 5 star rating!
by A verified traveler
Posted Apr 8, 2024 on Expedia
Easy to book, affordable and close to shopping areas.
Comment from Hotel Management
Apr 11, 2024 by General Manager, Hotel Management
Thank you for your review! We're happy to hear you found our booking process convenient, our prices reasonable, and the location ideal for shopping. We hope to see you again soon!
by A verified traveler
Posted Apr 4, 2024 on Expedia
I've been staying at this Comfort Inn through the years. It's a good location, close to airport, shopping convenient to interstate trip city area there. It's basic but clean and the staff very accommodating to my requests. It was a very peaceful and enjoyable stay at this Comfort Inn. All are not like this one but this one is very good and has a pool for summer time enjoyment which is well kept when open.
Comment from Hotel Management
Apr 21, 2024 by General Manager, Hotel Management
Thank you for the positive feedback.
by A verified traveler
Posted Mar 16, 2024 on Expedia
Very dirty and run down
Comment from Hotel Management
Mar 18, 2024 by General Manager, Hotel Management
We sincerely apologize that your recent stay fell short of expectations. Cleanliness and upkeep are top priorities, and we take your feedback very seriously. We've launched an immediate investigation to address these concerns and ensure such issues don't happen again. Thank you for bringing this to our attention.
by A verified traveler from hampton
Posted Nov 12, 2023 on Expedia
AVERAGE
Comment from Hotel Management
Nov 12, 2023 by General Manager, Hotel Management
Thank you for leaving us your rating.
by A verified traveler
Posted Oct 29, 2023 on Hotels
Comment from Hotel Management
Nov 2, 2023 by General Manager, Hotel Management
Thank you for leaving us your rating.
by A verified traveler
One of the best Days we ever used
Posted Oct 29, 2023 on HotelsOur stay was very nice and comfortable, the room was neat and very clean. I was delighted with our stay.
Comment from Hotel Management
Oct 29, 2023 by General Manager, Hotel Management
Thank you for leaving us a perfect rating! We hope to have you stay with us again in the the future.
by A verified traveler
Never again
Posted Oct 29, 2023 on HotelsRoom was dirty. Dirt marks on floor. Shower curtain was falling down off the rod. There were stains on the sheets.
Comment from Hotel Management
Oct 29, 2023 by General Manager, Hotel Management
Thank you for leaving us your feedback. I am sorry you did not have a good stay, we will let the housekeeping staff know about this.
by A verified traveler
Posted Oct 27, 2023 on Hotels
Comment from Hotel Management
Oct 28, 2023 by General Manager, Hotel Management
Thank you for leaving us your rating.
