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Rating 10 - Excellent. 1227 out of 2002 reviews" "
This place has a beautiful view of the one world trade center, and the most comfortable bed I've ever laid on.
Justin
Stayed 1 night in May 2024
Response from Team CLUB QUARTERS WTC on May 13, 2024
Greetings Justin.Thank you for the great score you gave us. We value your feedback. We hope you plan to visit us sometime soon as we look forward into having you again. Have a wonderful day!
Hello Melissa,Thanks for choosing World Center Hotel!
6/10 Okay
Sara
May 12, 2024
Disliked: Property conditions & facilities
I felt i overpaid for this hotel. The bathroom smelled moldy and the wallpaper was coming off. It looked clean but it was not four star clean. This is not a four star hotel. the location was decent. The pictures showed a view of the city we had a small window and there was no view. I would not stay here again .
Sara
Stayed 3 nights in May 2024
Response from Team CLUB QUARTERS WTC on May 13, 2024
Greetings Sara.Thank you for your feedback. We will be addressing your concerns.
Unfortunately, we booked this very last minute and we didn't realize how terrible the situation would be with Mr. Purple being a couple floors above us and running until 4 AM with loud dance music. I take it as my fault for not doing any research, but since it was last minute, I hadn't really looked into it and the reviews actually don't look that bad but we literally didn't sleep all night and because we were not coming prepared we did not have earplugs or anything to prepare us for the noise that was consistently allowed throughout our entire evening until the club shut down around 4 AM and by then we were up two hours later ready to go home because we were just so Tired. So if nothing else, perhaps the hotel can give the guests disposable earplugs to avoid the terrible type of experience of the evening that we had. We however, will never get back that time to sleep and remain exhausted today.
Response from Team CLUB QUARTERS WTC on May 12, 2024
Greetings Nancy.Thank you for the great score you gave us. We value your feedback. We hope you plan to visit us sometime soon as we look forward into having you again. Have a wonderful day!
10/10 Excellent
Lynn
Traveled with group, Traveled with partner
May 11, 2024
All is very nice. Friendly and helpful staff.
Lynn
Stayed 1 night in May 2024
Response from Team CLUB QUARTERS WTC on May 12, 2024
Greetings Lynn!Thank you for the great score you gave us. We value your feedback. We hope you plan to visit us sometime soon as we look forward into having you again. Have a wonderful day!
Response from Team CLUB QUARTERS WTC on May 11, 2024
Greetings Kim.Thank you for the great score you gave us. We value your feedback. We hope you plan to visit us sometime soon as we look forward into having you again. Have a
Response from Team CLUB QUARTERS WTC on May 11, 2024
Greetings Johanna.Thank you for the great score you gave us. We value your feedback. We hope you plan to visit us sometime soon as we look forward into having you again. Have a wonderful day!
Excellent staff. The happy hour on the rooftop is great. Location at the World Trade Center is fantastic. Taxi usually waiting at the entrance. Ride share available. The train stations were so close it was great.
Zubin
Stayed 4 nights in Apr 2024
Response from Team CLUB QUARTERS WTC on May 11, 2024
Greetings Zubin.Thank you for the great score you gave us. We value your feedback. We hope you plan to visit us sometime soon as we look forward into having you again. Have a wonderful day!
One of my favorite stays in NYC. The hotel is well-equipped with amenities, such as laundry and free water refill stations. The hotel is designed to be eco-friendly, such as having recycling bins in the room. I had a courtyard view that was quite pretty to look at. I would stay there again.
Emily
Stayed 2 nights in Apr 2024
Response from Front Desk Team on May 6, 2024
Hello Emily,Thank you so much for your feedback. We look forward to welcoming you again soon.
Response from Team CLUB QUARTERS WTC on May 5, 2024
Greetings Rosemary.Thank you for the great score you gave us. We value your feedback. We hope you plan to visit us sometime soon as we look forward into having you again. Have a wonderful day!
We loved staying in Lower Manhattan. The hotel is within walking distance to the 9/11 Memorial, Wall Street, Oculus, many restaurants and coffee shops. The hotel staff were always helpful and with a smile on their face. The only issues that we had was that the rooms are not cleaned daily. We ran out of toilet paper and we had to request clean towels. For the price that we paid for a four night stay, the rooms should be cleaned daily and restocked.
Rodney
Stayed 4 nights in Apr 2024
Response from Front Desk Team on May 3, 2024
Thank you for your high score. We appreciate your feedback.
Thank you for your high score. We appreciate your feedback.
4/10 Poor
Patricia
Apr 28, 2024
Disliked: Staff & service
We tried to check in and they said the room wasn’t ready. We came back hours later and the room was still not ready. They said they would call us when it was ready. They never called and we went back again and they had to call someone to see if it was ready. No complimentary anything for the inconvenience. It threw off our day and interfered with our dinner plans and reservations. I’m sure no one really cares! Disappointed.
Patricia
Stayed 1 night in Apr 2024
Response from Team CLUB QUARTERS WTC on Apr 30, 2024
Greetings Patricia.Thank you for your response. We appreciate your feedback.
The service before we even checked in was amazing. The front desk staff was very patient, kind and allowed us to check our baggage since we arrived a few hours early and had a tour to catch. The room was very clean, spacious (for New York), and the bed was really comfortable. We stayed in 3 different hotels over the span of our trip and this was by far the best. We will be staying here again and for longer next time!
Lauren
Stayed 1 night in Apr 2024
Response from Team CLUB QUARTERS WTC on Apr 30, 2024
Greetings Lauren.Thank you for the great score you gave us. We value your feedback. We hope you plan to visit us sometime soon as we look forward into having you again. Have a wonderful day!
Staff were awesome! Nice people, willing to help nd guide specially Spencer,
Brssy Monserrat
Stayed 2 nights in Apr 2024
Response from Team CLUB QUARTERS WTC on Apr 28, 2024
Greetings Brssy Monserrat.Thank you for the great score you gave us. We value your feedback. We hope you plan to visit us sometime soon as we look forward into having you again. Have a wonderful day!
Response from Team CLUB QUARTERS WTC on Apr 27, 2024
Greetings Nicole.Thank you for the great score you gave us. We value your feedback. We hope you plan to visit us sometime soon as we look forward into having you again. Have a wonderful day!
Overall great experience at this hotel. It’s right in front of the 9/11 memorial, everything is close to the hotel, subway, food, bars, attractions, shopping, etc. My room was clean and comfortable. I would recommend staying at this hotel.
Aldeir
Stayed 2 nights in Apr 2024
Response from The Front Desk Team on Apr 25, 2024
Thank you for your perfect score. We appreciate your feedback.
If you want a peaceful stay in New York I highly recommend staying at this hotel. The people and area were so nice and professional.
Selena
Stayed 1 night in Apr 2024
Response from Team WORLD CENTER HOTEL on Apr 24, 2024
Hello SELEN ! We're so glad you enjoyed your visit and were able to rest comfortably.It's a delight to learn you were well taken care of by our amazing Team - it was our pleasure to serve.We hope to see you again !
Hello PAUL! Thank you for choosing World Center Hotel! We look forward to welcoming you soon.
10/10 Excellent
Reese
Apr 22, 2024
Reese
Stayed 1 night in Apr 2024
Response from Team CLUB QUARTERS WTC on May 13, 2024
Greetings Reese.Thank you for the great score you gave us. We value your feedback. We hope you plan to visit us sometime soon as we look forward into having you again. Have a wonderful day!
Thank you for your response. We appreciate your feedback.
10/10 Excellent
Nicole
Apr 20, 2024
Nicole
Stayed 1 night in Apr 2024
Response from Team CLUB QUARTERS WTC on May 11, 2024
Greetings Nicole.Thank you for the great score you gave us. We value your feedback. We hope you plan to visit us sometime soon as we look forward into having you again. Have a
Hello ALBINA!Thank you so much for choosing World Center Hotel. We look forward to welcoming you again soon!
10/10 Excellent
Jody
Apr 15, 2024
Jody
Stayed 1 night in Apr 2024
Response from Team CLUB QUARTERS WTC on May 6, 2024
Thank you for your perfect score. We appreciate your feedback.
6/10 Okay
Alexander
Traveled with family
Apr 15, 2024
Liked: Amenities
Disliked: Cleanliness, staff & service
Like: location, room itself, purified water next to the room, service (lobby team). Hotel is really nice
Did not like:1st room smelled of smoke (heavily). 2nd room was not cleaned good enough (garbage hair on sofa / bed)… but all was fixed on request
Alexander
Stayed 2 nights in Apr 2024
Response from Zeph on Apr 15, 2024
Hello Alexander, we apologize to hear about your stay. Thank you for reaching out to us regarding your feedback. We'll be aware of this situation. We hope to see you again!
Close to a lot of sight seeing. Subway is easy to get to and the E gets you practically to Central Park without changing trains! Battery Park is 2 blocks away. WTC is right there.
Perfect for elderly people who cannot walk a long distance to see the pretty parts of NYC.
Reasonable price
And the coffee is great!
Casey
Stayed 3 nights in Apr 2024
Response from Zeph on Apr 15, 2024
Hello Casey,we are happy to hear about your feedback! Thank you for choosing Club Quarters and for staying with us. We hope to see you again!
10/10 Excellent
Roberto
Apr 14, 2024
Roberto
Stayed 3 nights in Apr 2024
Response from Team CLUB QUARTERS WTC on May 5, 2024
Greetings Roberto.Thank you for the great score you gave us. We value your feedback. We hope you plan to visit us sometime soon as we look forward into having you again. Have a wonderful day!
Response from Team WORLD CENTER HOTEL on Apr 13, 2024
Hello JESSICA ! We're so grateful for your perfect scoring - it's so delightful to learn you were pleased with all aspects of your stay and we hope to see you again !