Ratings based on 988 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted Jun 7, 2024 on Expedia
A little bit noisy
by A verified traveler
Posted Jun 2, 2024 on Expedia
It was very peaceful and quiet, a little pricey but would definitely recommend and go again
Comment from Hotel Management
Jun 7, 2024 by W.L, Hotel Management
Hi Carlene,Thank you for taking your time to give us a review. We are so glad to hear you enjoy your stay with us. We hope to host you again soon. Have a wonderful day!Best,General ManagerWendy L.
by A verified traveler
Posted May 30, 2024 on Expedia
Nice place to stay, very close to metro, nice people working here, the room was clean and the bad was comfortable. Would go back definitely.
Comment from Hotel Management
Jun 7, 2024 by W.L, Hotel Management
Hi Lana,Thank you for taking your time out to give us a wonderful review. We really do hope to host you again soon. Have a great day!Best,General ManagerWendy L.
by A verified traveler
Posted May 27, 2024 on Expedia
Please was clean,staff was nice and they have breakfast
Comment from Hotel Management
May 29, 2024 by W.L, Hotel Management
Hi Luz,Thank you for your review! We appreciate it and we hope that we can host you again! Have a wonderful day!Sincerely,General ManagerWendy L.
by A verified traveler
Posted May 26, 2024 on Expedia
Comment from Hotel Management
May 29, 2024 by W.L, Hotel Management
Hi Bri,Thank you for your time to give us a 5 star rating. We hope to host you again! have a wonderful day!Sincerely,General ManagerWendy L.
by A verified traveler
Posted May 26, 2024 on Expedia
good
Comment from Hotel Management
May 29, 2024 by W.L, Hotel Management
Hi Sandy,Thank you for taking your time to give us a rating, we would love to hear more about your stay with us. We hope to see you soon again!Sincerely,General ManagerWendy L.
by A verified traveler
Posted May 23, 2024 on Expedia
Wonderful place
Comment from Hotel Management
May 29, 2024 by W.L, Hotel Management
Hi Carol,Thank you for your wonderful rating, We would love to hear more about your stay with us! we hope to see you again.Sincerely,General ManagerWendy L.
by A verified traveler from las vegas
Posted May 19, 2024 on Expedia
I don’t have super high expectations for hotels on a bus , however this experience was by far the worst in my life! DO NOT BOOK!!! The walls here do not exist- you can hear every word your neighbors are saying, no help from staff. We were up all night!!! No exaggeration, all night something would be loud: party next door, bikers outside, couples in their “honeymoon “ stages. I am disappointed and disturbed!! What they labeled “breakfast included” is some pastries, cold coffee and disgusting milk. BY ALL MEANs, save your money, FIND SOMETHING ELSE!!!!
Comment from Hotel Management
May 20, 2024 by W.L, Hotel Management
Hi Yuliya,Thank you for choosing The Insignia Hotel. We are sorry to hear that we did not exceed your expectations. We hope that you give us a chance to in the future to better your experience here.Thank you and have a great day! Best,Wendy L.General Manager
by A verified traveler
Posted May 17, 2024 on Expedia
Comment from Hotel Management
May 20, 2024 by W.L, Hotel Management
Hi Wei,Thank you for the 5 star rating and we are so glad to here that you had a wonderful stay here! We hope to host you again in the near future.Best,Wendy L.General Manager
by A verified traveler
Posted May 16, 2024 on Expedia
Comment from Hotel Management
May 20, 2024 by W.L, Hotel Management
Hi Matthew,Thank you for your rating! We would love to hear more about your stay here with us and can make it a better experience for you. Best,Wendy L.General Manager
