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Aloft New York Chelsea

3.0 star property
Comfortable hotel, walk to Madison Square Garden

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Aloft New York Chelsea

City view
Exterior
Down comforters, minibar, in-room safe, desk
Restaurant
Free toiletries, hair dryer, bathrobes, towels
Reviews
9.2

Wonderful

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
132 West 28th Street, New York, NY, 10001
  • Popular LocationMadison Square Garden6 min walk
  • Popular LocationEmpire State Building11 min walk
  • Popular LocationTimes Square14 min walk
  • AirportNew York, NY (LGA-LaGuardia)27 min drive

Most relevant reviews

ExperimentalCarousel

6/10 Okay

Jorge G
May 27, 2024
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Room options

View all photos for Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Down comforters, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Down duvet
Bathrobes
Hair dryer
Private bathroom
  • 210 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Down comforters, minibar, in-room safe, desk

Room, 2 Queen Beds, City View

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Down duvet
Bathrobes
Hair dryer
Private bathroom
  • 210 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Down comforters, minibar, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Down duvet
Bathrobes
Hair dryer
Private bathroom
  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Down comforters, minibar, in-room safe, desk

Room, 1 King Bed, City View

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Down duvet
Bathrobes
Hair dryer
Private bathroom
  • 210 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

Down comforters, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Down duvet
Bathrobes
Hair dryer
Private bathroom
  • 210 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Down comforters, minibar, in-room safe, desk

Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Down duvet
Bathrobes
Hair dryer
Private bathroom
  • 210 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Down comforters, minibar, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Bathrobes
Private bathroom
  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 1 King Bed

Down comforters, minibar, in-room safe, desk

aloft, Room, 1 King Bed

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Down duvet
Bathrobes
Hair dryer
Private bathroom
  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

Down comforters, minibar, in-room safe, desk

aloft, Room, 2 Queen Beds

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Down duvet
Bathrobes
Hair dryer
Private bathroom
  • 210 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Bar (on property)
Motto by Hilton New York City Chelsea
Pet friendly
Free WiFi
Restaurant
Air conditioning
9.0 out of 10, Wonderful, (1010)
The price is $143
$202 total
includes taxes & fees
Jun 16 - Jun 17
Motto by Hilton New York City Chelsea

About the neighborhood

New York

Aloft New York Chelsea is located in Manhattan, a neighborhood in New York, and is near the airport and near a metro station. The area's natural beauty can be seen at The High Line Park and Bryant Park, while Broadway and Radio City Music Hall are cultural highlights. Chelsea Piers and Intrepid Sea, Air and Space Museum are not to be missed.
Visit our New York travel guideOpens in a new window

What's nearby

  • Madison Square Garden - 6 min walk
  • Empire State Building - 11 min walk
  • Times Square - 14 min walk
  • Broadway - 15 min walk
  • Grand Central Terminal - 3 min drive

Getting around

  • 28 St. Station (7th Av.) - 2 min walk
  • New York W 32nd St. Station - 6 min walk
  • LaGuardia Airport (LGA) - 27 min drive

Restaurants

  • Starbucks - 1 min walk
  • Playa Bowls - 3 min walk
  • La Noxe NYC - 1 min walk
  • Crompton Ale House - 4 min walk
  • The Wilson NYC - 4 min walk

About this property

Aloft New York Chelsea

Hotel near 5th Avenue
A short walk from Madison Square Garden and Empire State Building, Aloft New York Chelsea provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Be sure to enjoy a meal at Re:Fuel, the on-site restaurant. Guests can connect to free in-room WiFi.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), express check-out, and express check-in
  • ATM/banking services, a 24-hour front desk, and smoke-free premises
  • Luggage storage, a computer station, and an elevator
Room features
All 234 rooms boast comforts such as air conditioning and bathrobes, as well as perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 42-inch Smart TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 0.2 miles (USD 50 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Re:Fuel
  • WXYZ Bar

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Magnifying mirror
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 32 floors
  • Built in 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Bonvoy mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10–30 for adults, and USD 10–30 for children
  • Offsite parking fee: USD 50 per day (0.2 mi away; open 24 hours)
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Parking height restrictions apply

Property is also known as

Aloft New York Chelsea Hotel
Aloft New York Chelsea New York
Aloft New York Chelsea Hotel New York

Frequently asked questions

Is Aloft New York Chelsea pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 35 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Aloft New York Chelsea?

As of May 29, 2024, prices found for a 1-night stay for 2 adults at Aloft New York Chelsea on Jun 16, 2024 start from $135.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Aloft New York Chelsea?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Aloft New York Chelsea?

Check-out is at 11:00 AM.

Where is Aloft New York Chelsea located?

Located in Manhattan, this hotel is within a 10-minute walk of Madison Square Garden, 5th Avenue, and Madison Square Park. Macy's and Herald Square are also within 10 minutes. 28 St. Station (7th Av.) and 28 St. Station (Broadway) are within a 5-minute walk.

Reviews

9.2

Wonderful

Rating 10 - Excellent. 64 out of 97 reviews" "
Rating 8 - Good. 24 out of 97 reviews" "
Rating 6 - Okay. 7 out of 97 reviews" "
Rating 4 - Poor. 1 out of 97 reviews" "
Rating 2 - Terrible. 1 out of 97 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Jorge G

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2024

10/10 Excellent

Aurisleirys

Traveled with partner
Liked: Cleanliness, staff & service
I love the Aloft hotels
Stayed 1 night in May 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Place is very nice!
Stayed 1 night in Mar 2024

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Mar 2024

8/10 Good

Keisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice but very cramped.
Stayed 3 nights in May 2024

2/10 Terrible

Ame

Stayed 2 nights in Apr 2024

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new property. Super comfy beds. Welcoming staff. Hosted wine/beer evening. Walkable to all of midtown. Would definitely stay again.
Stayed 1 night in Apr 2024

10/10 Excellent

Edwin, San Juan

Traveled with family
Liked: Property conditions & facilities
It was great
Stayed 3 nights in Apr 2024

10/10 Excellent

Joseph, Silver Spring

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great two night stay here. Fast check in/oit. The room had good size for two people, was clean, pretty quiet and modern looking. The elevators were fast (which can be an issue at NYC hotels). We loved the happy hour bar vouchers; the bartender was cool. Wish we could have taken advantage of the voucher on our second day, but we had plans. This was the third time we stayed in a hotel in the Flower District over the last few years and it’s definitely the best one of the three. Definitely would stay here again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Nimit

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location, walking distance from penn station.
Stayed 4 nights in Apr 2024

10/10 Excellent

Shiyi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel were warm and professional. It is an easy access to Time Square and Manhattan. There are quite a lot of dining options nearby.
Stayed 1 night in Apr 2024

10/10 Excellent

JESSICA

Stayed 1 night in Apr 2024

10/10 Excellent

Carrie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Clean, beautiful and front staff was always there and available. Amazing views of the city from your room (32 floors high!) My only criticism would be that their bar is not open for business yet. They don’t have their license to serve yet so their bar area was not as fun as I’d like just yet. Other than that though, gorgeous and right in the middle of the flower district. Subway red line is at corner and can get you anywhere. Staff was great. This was probably the best hotel I’ve stayed at in NYC thus far (12 ish visits).

4/10 Poor

Meghan, Chicago

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pros: friendly staff, good location, comfortable beds, nice bath products. Cons: So much noise. Walls are paper thin, doors open loudly and slam closed, halls echo, the blinds in the room slide down metal rods with a metal pulley system that squeak and whine. If you have any level of insomnia or anxiety this hotel is awful because the level of noise especially at night.
Stayed 3 nights in Mar 2024

8/10 Good

Emmanuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located next to transportation and food. They store your luggage without qualms. Elevators were fast. Room was comfortable & spacious. Bathroom needed more counter space / shelves / hooks but otherwise good. Housekeeping was spotty and inconsistent day-to-day as to what they forgot to replenish. Front desk staff were professional, efficient, and courteous.
Stayed 4 nights in Mar 2024

10/10 Excellent

Kayley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early morning not expecting our room to be ready before 4p check-in. We were excited to learn it was ready! Front desk, housekeeping, maintenance staff and the bartender (free happy hour was a nice perk!) were all so welcoming and kind. The beds are comfy and our room was spotless. Yes. The bathroom countertop is small like I’ve read BUT you can easily move the towels from underneath and place them elsewhere in your room. VOILA! Problem solved. I don’t see how folks can complain about the place. We will be back. 😀 Thank you all for a wonderful stay!
Stayed 5 nights in Mar 2024

10/10 Excellent

Jayden J.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. I really enjoy my stay at Aloft.
Stayed 1 night in Mar 2024

10/10 Excellent

Thomas J.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated its location, its cordial and helpful staff, the bright, uncluttered room, the breathtaking views of the cityfrom our room. The breakfast was very limited and minimal, and we were happy to find good alternatives nearby.
Stayed 2 nights in Mar 2024

8/10 Good

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 4 nights in Mar 2024

10/10 Excellent

Bart

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The elevator has no buttons inside. There is no free coffee downstairs when guests arrive. Modern look and big window ceiling to floor. Angle of view not right for Empire State Building. Shampoo was nice. Beds were comfortable. Good water flow and temperature of shower.
Stayed 2 nights in Mar 2024

10/10 Excellent

Elizabeth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would love to stay again anytime I’m in the area. Great experience.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Super clean. Very nice staff. Great for families and kids. Walked here from the subway at 11pm, got pizza around the corner and felt safe.
Stayed 1 night in Mar 2024

6/10 Okay

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Property was very clean. Loved the 2 free drink Happy Hour every night. Did not like all of the trouble we had with room keys whether it was digital phone key or credit card style hard key. Was a nuisance for most of the trip.
Stayed 3 nights in Mar 2024

10/10 Excellent

?

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Gabs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024