Rooftop terrace

Reviews of Little Charlie Hotel

2 out of 5
Little Charlie Hotel
837 2nd Ave, New York, NY

Reviews

9.2

Wonderful

Rating 10 - Excellent. 203 out of 274 reviews" "
Rating 8 - Good. 40 out of 274 reviews" "
Rating 6 - Okay. 18 out of 274 reviews" "
Rating 4 - Poor. 4 out of 274 reviews" "
Rating 2 - Terrible. 9 out of 274 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Raymond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller room but nicely done with proper amenities. Great staff.
Stayed 1 night in May 2024
Response from Anthony on May 16, 2024
Hi Raymond,Thank you so much for your feedback! We appreciate it and we hope to see you again soon!

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Cute place
Stayed 1 night in May 2024
Response from Anthony on May 16, 2024
Hi Carol,Thank you so much for your review! We hope to. see you again soon!

10/10 Excellent

Dimitrios

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Anthony on May 16, 2024
Hello,Thank you so much for your 5 star review! We appreciate it so much, and hope to see you again!

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great pricing, friendly staff and good area !
Stayed 1 night in May 2024
Response from Anthony on May 13, 2024
Hi Carlos,Thank you for your amazing review! We hope to see you again!

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy bed!!
Stayed 2 nights in May 2024
Response from Anthony on May 13, 2024
Hi Margarita,Thank you so much we are glad you loved the bed, and we hope to see you soon!

10/10 Excellent

Maureen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. I’ll stay there again
Stayed 1 night in May 2024
Response from Anthony on May 13, 2024
Hi Maureen,Thank you so much & we look forward to seeing your return!

10/10 Excellent

Manuel Lopes

Stayed 2 nights in Mar 2024
Response from Anthony on May 13, 2024
Hello Manuel,Thank you very much for taking time out of your day to leave us such great feedback! We hope you come back soon!

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was super soft. Everything was better than expected. Would stay here again and recommend.
Stayed 1 night in May 2024
Response from Anthony on May 11, 2024
Hello Rachel,So happy you loved the bed and we exceeded your expectations! We hope you come back soon!

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was excellent in every respect. The entire staff was friendly and welcoming. I will definitely stay there again and again when I need a room in NYC.
Stayed 1 night in May 2024
Response from Anthony on May 11, 2024
Hi Arturo,Thank you for your excellent review. We hope to see you back soon!

10/10 Excellent

Isaiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall and the guy at the desk was able to help me when I checked in later than expected
Stayed 1 night in May 2024
Response from Anthony on May 11, 2024
Hello Isaiah,Thank you so very much & we hope to see you back at the Little Charlie soon!

10/10 Excellent

Phil

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you just need a room and want comfortable, inexpensive, clean and nice facilities.
Stayed 1 night in May 2024
Response from Anthony on May 11, 2024
Hi Phil,Thank you for your excellent review. We hope to see you again, soon!

10/10 Excellent

Megan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this little hotel! So cute and comfy, nice staff and just basically all around adorable. Small but just enough space for the time you actually spend in a hotel in NYC. Great location, a few blocks from Grand Central. I’ll definitely stay here again!
Stayed 1 night in May 2024
Response from Anthony on May 9, 2024
Hello Megan,Thank you so much for your review! We hope to see you again!

10/10 Excellent

Michael, Washington

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The room was small, but very clean. Not ideal for work, as there is no desk. Staff was extremely courteous and helpful. Lovely coffee set-up in lobby (free), with croissants and pastries. Rooftop has comfortable seating with good wifi and electric outlets. If you're on second floor front, there is considerable noise from 2nd Avenue, but they are smart enough to provide a white-noise machine and earplugs! A good value for the money, especially if you don't need a lot of space.
Stayed 1 night in May 2024
Response from Anthony on May 7, 2024
Hello Michael,Thank you for your awesome review! Hope to see you again!

10/10 Excellent

Yaqi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Anthony on May 6, 2024
Hi Yaqi,Awesome review! Thank you so much!

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Very efficient and convenient. Fairly priced. Accomplished my objectives.
Stayed 1 night in Apr 2024
Response from Anthony on May 3, 2024
Thank you for your review, Kenneth!

10/10 Excellent

Jaime

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Would up for a higher floor because the second floor was loud when listening to the outside but otherwise this hotel is a 10
Stayed 1 night in Apr 2024
Response from Anthony on May 2, 2024
Hi Jaime,Thank you so much for your review. We are happy you had a great stay! Hope to see you again!

10/10 Excellent

Ruth Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little Charlie Hotel is beautifully styled, well located, and friendly. An excellent place to stay.
Stayed 2 nights in Apr 2024
Response from Anthony on Apr 30, 2024
Hello Ruth Maria,We appreciate you leaving such a great review!

10/10 Excellent

Whitney

Stayed 1 night in Apr 2024
Response from Anthony on Apr 30, 2024
Hi Whitney,Thank you so very much. We hope to see you again soon!

10/10 Excellent

Tanissa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cutest spot for an in and out business trip
Stayed 4 nights in Feb 2024
Response from Anthony on Apr 29, 2024
Hi Tanissa,Thank you so much!

10/10 Excellent

Angelina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, I highly recommend
Stayed 5 nights in Apr 2024
Response from Anthony on Apr 30, 2024
Hello Angelina,Thank you for your 5 star review!

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming place and modern
Stayed 1 night in Apr 2024
Response from Anthony on Apr 26, 2024
Hello Jan,Thank you so much for your perfect 5 star review! Hope to see you soon!

10/10 Excellent

Mariajose

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Feb 2024
Response from Anthony on Apr 23, 2024
Hello Maria,I am so happy you loved the hotel.We hope to see you again soon!

10/10 Excellent

Penelope

Business traveler
Liked: Property conditions & facilities
Beautiful hotel. Simple and low key.
Stayed 1 night in Apr 2024
Response from Anthony on Apr 22, 2024
Hi Penelope,I appreciate you taking the time out of your day to leave us such great feedback.We appreciate it and we hope to see you back at the Little Charlie Hotel, soon.

6/10 Okay

Keith

Liked: Staff & service, property conditions & facilities
Although a very tiny room, it was clean and the gentleman at the front desk was friendly and polite.
Stayed 1 night in Apr 2024
Response from Anthony on Apr 22, 2024
Hello there Keith,Thank you so much for your review.We appreciate the feedback!

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great, but we stayed in a front room on the 5th Floor facing 2nd Avenue and it was extremely loud. Not sure what can be done about that except changing out the windows. The rest of the hotel is fantastic! Thank you!
Stayed 1 night in Apr 2024
Response from Anthony on Apr 20, 2024
Hi Dawn,Thank you so much for your feedback.We are glad you loved the hotel, and we hope to see you return.

10/10 Excellent

Laura

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculately clean, stylish, rooms are super small but I don't spend much time in the room. The entire user experience in the room is very well thought out. I was in the smallest room and need to upgrade as I needed a desk and chair. Lots of places to eat, get coffee, get a few groceries in the neighborhood! Motto coffee across the street is sublime.
Stayed 3 nights in Apr 2024
Response from Anthony on Apr 20, 2024
Hello Laura,Thank you so much for taking time to leave us a review.We really appreciate it and we hope to see you again

10/10 Excellent

Randal, San Francisco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Apr 2024
Response from Anthony on Apr 25, 2024
Hi Randal,Thank you so much for your review. We hope to see you again!

10/10 Excellent

Olivia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room with a cozy feel. It's within walking distance of broadway/restaurants/etc and staff was kind. Thanks!
Stayed 2 nights in Apr 2024
Response from Anthony on Apr 19, 2024
Hi Olivia,It was a pleasure to have you as a guest. Thank you so much for your awesome review.See ya soon!

10/10 Excellent

Momoko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Anthony on Apr 17, 2024
Hi Momoko,Thank you for taking time to leave us such a great review.We very much appreciate it!

10/10 Excellent

Ximena

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and the staff was super friendly!
Stayed 2 nights in Apr 2024
Response from Anthony on Apr 15, 2024
Hello Ximena,Thank you for taking the time to leave us a review.We're so happy you had a great stay!

8/10 Good

Elizabeth

Stayed 1 night in Apr 2024
Response from Anthony on May 4, 2024
Hello Elizabeth,Thank you so much for your review! We really appreciate it!

10/10 Excellent

Aviv

Liked: Cleanliness, staff & service, property conditions & facilities
Great value!
Stayed 1 night in Apr 2024
Response from Anthony on Apr 12, 2024
Thank you and we hope we see you again soon!

8/10 Good

Tom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to improve the sound quality from outside, may be something to block out the noise
Stayed 1 night in Apr 2024
Response from Anthony on Apr 9, 2024
Hello Tom,Thank you for your feedback!We are actively looking into different options to reduce street noise for the street facing rooms.It is a challenge that NYC presents, but we are looking for solutions.Best,

10/10 Excellent

Kymm, Milwaukee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Anthony on Apr 10, 2024
Hello Kymm,Thank you for your review, we hope to see you back at the Little Charlie soon!

10/10 Excellent

Zsolt, Oak Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Anthony on Apr 9, 2024
Hello Zsolt,We are so happy that you had a comfortable stay at the Little Charlie!We hope you come back soon.

10/10 Excellent

Luis, miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of the communication prior to arrival was top notch Andrew at reception an amazing person The hotel is very very nice. I will be back for sure
Stayed 1 night in Apr 2024
Response from Anthony on Apr 8, 2024
Hello Luis,Thank you for your outstanding review.It is very much appreciated, and we hope to see you again!

6/10 Okay

Joanne

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Our fan/heat was not working. We called, but no one was in the area to help us. It was 85 in the room. We had to open the screenless window.
Stayed 1 night in Mar 2024
Response from Anthony on Apr 8, 2024
Hello Joanna,Thank you for taking some time to leave us a review.I am not sure if you knew this, but you can also turn the Air Conditioning on in the room, instead of opening the window.Sorry for the inconvenience, we do have staff here until 9pm and are available by phone 24/7, although i understand this may not be sufficient in all circumstances.We definitely want you to have a comfortable stay when you're here, and we apologize

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Realled enjoyed the modern look of the room. Everything was very clean, bathrooms included.
Stayed 2 nights in Mar 2024
Response from Anthony on Apr 8, 2024
Hi there Samuel,We appreciate you taking some time to leave us such excellent feedback.We truly appreciate it and we hope to see you again!

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delivers a brilliant version of exactly what it advertises
Stayed 3 nights in Apr 2024
Response from Anthony on Apr 8, 2024
Henry,We are happy you had such a great stay at the Little Charlie!We will see you again, soon!

10/10 Excellent

Ben

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very subtle for a hotel but no less inviting or nice. Great hospitality and overall good place to stay.
Stayed 3 nights in Apr 2024
Response from Anthony on Apr 5, 2024
Hello Ben,I appreciate you taking time out of your day to leave us a great review.We appreciate it very much, and we hope to see you again.

10/10 Excellent

Sviatlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 2 nights in Mar 2024
Response from Anthony on Apr 4, 2024
Hello there,Thank you so much for your awesome review.We appreciate it and hope you cone back to stay with us, soon!

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and cosy room. It has everything you need. Staff super attentive. Highly recomendable.
Stayed 1 night in Apr 2024
Response from Anthony on Apr 3, 2024
Hi Iris!Thank you for your spectacular review!We hope to see you again soon!Best,

8/10 Good

Beatrice

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the fact that no staff on site. It maybe psychological but… in case of an emergency, someone on site is important.
Stayed 1 night in Apr 2024
Response from Anthony on Apr 3, 2024
Hello Beatrice,Thank you for taking time out of your day to leave us a review.We do have someone close by at all times, incase there is ever any emergency at the Hotel, and we are available by phone 24 hours if needed.We do still understand having someone at the desk is important and thats why we have expanded our house from 8am-9pm. and possibly 24 hours going forward.Thank you again for your review and we hope to see you again.

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
I was amazed at how well thought out the small space was laid out. Plenty of room to stash large suitcases under the tall bed. I would have liked a closet to hang my large wardrobe in, but the price made me tolerate the pegs on the wall to hang clothes. It’s a great location and the area felt very safe. The rooms are perfect for one person. A bit small for two people. The staff was friendly and helpful. I enjoyed this hotel and plan to return there for my next visit.
Stayed 3 nights in Mar 2024
Response from Anthony on Apr 2, 2024
Hi there Valerie,I just wanted to thank you for taking time out of your day to write us a wonderful review.I am so glad you had a 5 star experience.Wee hope to see you again, soon.

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING! Newly renovated with awesome modern touches
Stayed 2 nights in Mar 2024
Response from Anthony on Mar 30, 2024
Hello Madison,i am so happy you had a great stay!Please come back soon.

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Anthony on Apr 1, 2024
Hello Dean,Thank you for taking time out of your day to leave us a great review!We're glad you had a good stay!

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and friendly staff. Bed, sheets and pillows were extremely comfortable!
Stayed 1 night in Mar 2024
Response from Anthony on Mar 29, 2024
Hello Gabriella,It was such a pleasure to host you.I'm glad you guys had a great stay and I hope you come back soon!Best,Anthony

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect for what I was in town for. Bed was comfy, amenities easy to access, friendly staff. Will be back to stay in the future!
Stayed 2 nights in Mar 2024
Response from Anthony on Mar 29, 2024
Hey Nancy,Thank you for your amazing review!We are glad you had a great stay and we hope to see you again soon.

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quirky tiny rooms but a lot of fun , very clean but be prepared to play human Tetris with your partner while negotiating bed and bathroom. Loved my stay
Stayed 1 night in Mar 2024
Response from Anthony on Mar 29, 2024
Hello Michael,Thank you for an amazing review!We are so happy you had a great stay and I look forward to welcome you back to the Little Charlie Hotel!Thanks

10/10 Excellent

Robert, Catskill

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A no fuss clean truly wonderful little hotel
Stayed 1 night in Mar 2024
Response from Anthony on Mar 29, 2024
Hello Robert,Thank you for your wonderful 5 star review.We are glad you had a great stay, and we hope to see you again in the near future.