Single Room, 1 Double Bed | 1 bedroom, free WiFi, bed sheets
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Reviews of Sun Fun Resort

2 out of 5
Sun Fun Resort
West Bay St, Nassau, New Providence

Reviews

4.6
Rating 10 - Excellent. 10 out of 134 reviews" "
Rating 8 - Good. 15 out of 134 reviews" "
Rating 6 - Okay. 27 out of 134 reviews" "
Rating 4 - Poor. 33 out of 134 reviews" "
Rating 2 - Terrible. 49 out of 134 reviews" "

5.2/10

Cleanliness

6.0/10

Staff & service

4.0/10

Amenities

4.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yisneiry

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot
Stayed 2 nights in Mar 2024

4/10 Poor

Oniel

Stayed 7 nights in Mar 2024

2/10 Terrible

Roland

Terrible experience I ever had in the hotel industry sun fun should closed down for renovations I don’t know why they still operate, I have to cancel my booking after I see room #37 the bed was broken the sheet was dirty and the bathroom have broken tiles everywhere they refuse to refund me money, that night I have to rebook to the colony club their experience was perfect can’t wait to go back there again
Stayed 2 nights in Mar 2024
Response from Staff on Apr 4, 2024
Thank you for your feedback! We apologize that your stay was less than pleasant and are continuously working to improve.

10/10 Excellent

Neville

Stayed 5 nights in Mar 2024

2/10 Terrible

Rick

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely outdated property, not as depicted in web photos, genuinely disappointed.
Stayed 1 night in Feb 2024
Response from Staff on Apr 4, 2024
Thank you for your feedback! We apologize that your stay was less than pleasant and are continuously working to improve.

2/10 Terrible

Venecia, Liverpool

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is NOT as advertised! First of all this is a motel and NOT a resort! The property has ongoing construction/renovation. The rooms are musty and half cleaned. No daily housekeeping service as we only had it once during our 5 night stay and we had to ask for it. The bathroom shower handles were all but falling off, the dresser in the room was old and falling apart. The a/c looked as if they had thrown it on the wall. Towels and sheets were hard and dingy. Shower curtain was dirty. The fridge does NOT freeze, as we bought ice cream and ended up leaving it behind as it never froze during the entire time there. Staff are not so courteous especially the tall security guard. Stairs sounded as if you would fall through them. No phones in the rooms and no sign of a golf course. We have pictures as we were thoroughly disappointed and want a partial refund.
Stayed 5 nights in Mar 2024
Response from Front Desk on Mar 27, 2024
"Thank you for choosing Sun Fun Hotel.We are sorry to hear that your stay was less than perfect. Unfortunately, since you did not address these issues with the front desk during your stay, we are unable to offer a refund at this time."

4/10 Poor

Sarah, Arvada

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Old dirty and pool was good and dirty no towels
Stayed 1 night in Mar 2024
Response from Staff on Apr 9, 2024
Thank you for your feedback! We apologize that your stay was less than pleasant and are continuously working to improve.

8/10 Good

Stacy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, next to a few food options and very nice shuttle service. Great staff.
Stayed 1 night in Mar 2024
Response from Staff on Mar 16, 2024
Thank you for your feedback !

6/10 Okay

Monica

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Good service, daily good area, moldy bathrooms
Stayed 4 nights in Mar 2024
Response from Staff on Mar 12, 2024
Thank you for your feedback! We apologize that your stay was less than pleasant and are continuously working to improve.

8/10 Good

Yisneiry

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt safe at all time you don’t need rental public transportation very affordable and accessible, staff pleasant
Stayed 2 nights in Mar 2024
Response from Staff on Mar 12, 2024
Thank you for your feedback !

2/10 Terrible

natasha

Stayed 2 nights in Feb 2024
Response from Staff on Apr 4, 2024
Thank you for your feedback! We apologize that your stay was less than pleasant and are continuously working to improve.

2/10 Terrible

Latekia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a scam please don’t book
Stayed 1 night in Feb 2024
Response from Staff on Mar 8, 2024
Thank you for your feedback! We apologize that your stay was less than pleasant and are continuously working to improve.

2/10 Terrible

Essy

Disliked: Cleanliness, property conditions & facilities
N- a
Stayed 2 nights in Dec 2023
Response from FRONT DESK on Feb 13, 2024
THANK YOU FOR YOU FEED BACK

2/10 Terrible

John S

Disliked: Amenities, property conditions & facilities
Stayed 10 nights in Dec 2023
Response from Staff on Mar 8, 2024
Thank you for your feedback! We apologize that your stay was less than pleasant and are continuously working to improve.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pictures posted on website are way far from reality. Rooms are lacking of maintenance. Doors are scratched and main entrance door knob is broken and door could not locked properly. Tiles are very old, kitchen, toilet bowl very old abd walls dirty. Area felt very unsafe. Hotel is 15 minutes away from airport and NOT 5 as how its advertised on the page. Hotel looks like a very very cheap motel.
Stayed 1 night in Jan 2024
Response from Staff on Mar 8, 2024
Thank you for your feedback! We apologize that your stay was less than pleasant and are continuously working to improve.

2/10 Terrible

Diana, Mount Laurel

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This "resort" is not as advertised. They just call it resort because it has a pool ( dirty). Everything was old and dirty, the only power outlet we had in the room was in the bathroom. There was a power extension cord where they had the tv, microwave, and mini fridge plugged in. The shower was disgusting, no water pressure, to get some hot water, I had to let the water run for about 10 minutes in order to get some hot water. The room key deactivated every 24 hours and I didn't know this, until the third night, we were told that we have to have the key activated every day. Horrible experience at this place.
Response from Staff on Mar 8, 2024
Thank you for your feedback! We apologize that your stay was less than pleasant and are continuously working to improve.

2/10 Terrible

Mary

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Randolph

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was not the room they told me I would get. I paid for a deluxe room with a king-size bed but got a room with 2 beds instead. It appears to be a room for a one-night stand not for a family. The remote did not work for the television, they did not provide me with one even after I told them, the nightstand lamp had a long delay before it lit up, and the wall plugs & sockets behind the bed were loose/shaky. There was no chair or table for sitting, no coffee maker. The keys needed to be reprogrammed each day I went out and came back. The bathroom fixtures were not in the best condition. I don't know if all the guests got the same type of rooms or if it was because me and my husband were black people. This room calls for a total renovation. the only thing that worked well was the air conditioning unit. I don't want to sound as if I am complaining but my stay was not happy at all.
Stayed 3 nights in Dec 2023
Response from Staff on Mar 8, 2024
Thank you for your feedback! We apologize that your stay was less than pleasant and are continuously working to improve.

2/10 Terrible

Alina

Traveled with partner
Disliked: Amenities, property conditions & facilities
Room was not what I expected
Stayed 2 nights in Dec 2023

4/10 Poor

Dorothée

Stayed 1 night in Dec 2023
Response from Staff on Mar 8, 2024
Thank you for your feedback! We apologize that your stay was less than pleasant and are continuously working to improve.

10/10 Excellent

gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Staff on Mar 8, 2024
Thank you for your feedback !

6/10 Okay

Lawrence

Adequate for overnight
Good value for an overnight before going early to a nice resort. It does have some food options. Ten minute walk - no sidewalk- to a beach and a nice enough restaurant, Sapodilla.
Stayed 1 night in Dec 2023

8/10 Good

Craig W

Stayed 1 night in Dec 2023

6/10 Okay

Francois

Traveled with group
Liked: Amenities
Good location close to the beach very convenient
Stayed 3 nights in Dec 2023
Response from Monique on Jan 4, 2024
Thank you for your feedback.

6/10 Okay

thomas

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Service people good, noise was not
Service : all people very pleasant. Noisy because of big gaps around entrance door and patio door. Nightclub next door source of nighttime noise through the doors just mentioned. Also dogs who seem to reside on the property bark at night. AC was quite adequate despite the doors. No table or dining chair which rendered the freezer cooler moot. Was promised dining chair but never was delivered.
Stayed 5 nights in Nov 2023
Response from Monique on Jan 4, 2024
Thank you for your feedback.

4/10 Poor

chan

Traveled with family
Disliked: Amenities
Not a nice place to stay. We didn’t even stay one night. Moved to the sister company called Golden Palms. Wow what a beautiful place.
Stayed 7 nights in Nov 2023
Response from Monique on Jan 4, 2024
Thank you for your feedback, working on issue!

10/10 Excellent

Sandrann

Stayed 1 night in Nov 2023

8/10 Good

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Hotel Management on Nov 20, 2023
Hello Ethan,We are happy to hear that you enjoyed your time with us.

4/10 Poor

Patrinella

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Hotel Management on Nov 20, 2023
Hello Patrinella, We apologize that your stay was less than enjoyable. We are continuously working on improving our property so that your future stay with us will be more pleasant.

4/10 Poor

stephaen

Stayed 4 nights in Sep 2023

4/10 Poor

VIOLETTE

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property was dirty the floor was making noise and the bathroom couldn't flush we had to use a bucket to flush the bathroom he got to a point when they got so frustrated even the shower was running so slow
Stayed 3 nights in Aug 2023
Response from Management on Sep 7, 2023
Hello Violette,We apologize that your stay was less than enjoyable. We are continuously working on improving our property so that your future stay with us will be more pleasant.

8/10 Good

Alston

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Management on Sep 7, 2023
Hello Alston,We are happy to hear that you enjoyed your time with us.

6/10 Okay

Douglas

2/10 Terrible

PEDRO

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
there was no water in the rooms there were no cable channels there was only one nothing else there was no wifi everything was damaged and the service rate was loose
Stayed 1 night in May 2022

8/10 Good

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 4 nights in May 2022

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
189 a night, and it was falling apart. Beds were super hard and the door frames had been bashed in a few times and repaired.
Stayed 1 night in Mar 2022

6/10 Okay

Timothy

Liked: Staff & service
Disliked: Property conditions & facilities
So this place would be a handyman’s life work. It kinda reminded me of Winchester Mystery house the way it has been converted and remodeled. You have to realize this is what you get for the price. Our friends were concerned about the neighborhood.
Stayed 2 nights in Feb 2022

8/10 Good

mary and Geoffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities
great restaurant and friendly staff
Stayed 1 night in Feb 2022

8/10 Good

Dennie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
We stayed here as part of our vacation & we loved the location it was right in front of a private beach my kids loved it, we like the space in the room as well we enjoyed our stay.
Stayed 1 night in Dec 2021

6/10 Okay

Shoaib

Traveled with family
Disliked: Property conditions & facilities
You get what you pay for when you stay here.
Stayed 2 nights in Dec 2021

4/10 Poor

Sophia

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I won’t stay at this property again. We stayed 1 night. Staff was friendly but that’s as far as it went. Everything about the room was unsatisfactory. Sheets stained, toilet stained not properly cleaned, outdated facility, only two channels on tv, botched remodel work… the list goes on…
Stayed 1 night in Jan 2022

2/10 Terrible

DAMARYS DELAS

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The tv only two channels
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very dirty sheets had stains towel was very hard bathroom toilet keep running the room I paid for not the same will never go back there again it’s only for local who live in the Bahamas
Stayed 3 nights in Jun 2021

2/10 Terrible

Emerio

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Gabriel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Not so fun
Well I don’t want to say
I didn’t bring them
Stayed 3 nights in May 2021

4/10 Poor

Nolene

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Poor quality and service
The booked transfer was not there. The front desk was not helpful. And I booked a triple room with 2 beds and was put in a room with one bed. The shower/bath combo was rusted and the tap falling off. The water was cold. Not impressed at all, won't stay again.
Stayed 1 night in Apr 2021
Response from Momique on Apr 12, 2021
Thank you for your response.

4/10 Poor

Verified traveler

Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
They need to update the hotel rooms, patch-up walls, and update furniture.
Stayed 1 night in Feb 2020