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Opiniones de Westgate Myrtle Beach Oceanfront Resort

3.5 out of 5
Westgate Myrtle Beach Oceanfront Resort
415 S. Ocean Blvd., Myrtle Beach, SC

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 366 de 1009 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 246 de 1009 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 160 de 1009 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 113 de 1009 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 124 de 1009 opiniones" "

7.8/10

Limpieza

8.0/10

Servicio y personal

7.4/10

Servicios

7.4/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Yolimar

Le gustó: Limpieza
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Jorge

Se hospedó 3 noches en agosto de 2023
Respuesta de Social Media Support, el 12 oct. 2023
Hi Jorge, We are so glad to see you had a 5-star experience at our resort. We hope to see you back at the Westgate Myrtle Beach Oceanfront Resort in the future for another impressive stay!Best Wishes,Social Media Support

2/10 Terrible

Carolina

Viaje en pareja
Le gustó: Servicios
No le gustó: Limpieza y condiciones de la propiedad
El check-in estuvo demasiado demorado, la tina estaba desagradable, no limpiaron mi habitación con dos noches de estancia y un día, no sabanas limpias, no toallas limpias
Se hospedó 2 noches en septiembre de 2023
Respuesta de Westgate Social Media Support, el 8 sept. 2023
Hi Carolina!We appreciate your feedback. We sincerely regret that your stay was anything less than exceptional. We certainly hope all concerns you had were brought to the attention of the resort staff. We hope to have another opportunity to host you at the Westgate Myrtle Beach Oceanfront Resort.Best Wishes,Social Media Support

6/10 Aceptable

Fausta

Viaje familiar
No le gustó: Limpieza y comodidad de las habitaciones
None of the cleaning supervisors come to see if we need anything Too busy yelling at the people who actually do the cleaning No towels until last day
Se hospedó 3 noches en junio de 2023
Respuesta de Social Media Support , el 7 jul. 2023
Good Morning,Thank you for your feedback. Our housekeeping policies have been modified to support our guests and team members' health and safety. Housekeeping services will only be limited to essential guest needs. Housekeepers will not enter the unit when guests are present. We truly value your business and sincerely hope you allow us the opportunity to welcome you back in the future.Best Regards,

10/10 Excelente

Yolanda

Se hospedó 3 noches en junio de 2023
Respuesta de Westgate Social Media Support, el 12 jul. 2023
Hi Yolanda!Thank you very much for your rating on the Westgate Myrtle Beach Oceanfront Resort. We are glad you had a terrific stay, and we invite you to visit us again soon. Best Wishes,Social Media Support

10/10 Excelente

Aleyda

Se hospedó 2 noches en septiembre de 2022

4/10 Malo

Nicole

No le gustó: Servicio y personal
Se hospedó 1 noche en octubre de 2021
Respuesta de Westgate Resorts, el 26 oct. 2021
Nicole, Thank you for sharing your feedback with us. We apologize for not meeting your expectations. We hope that you'll choose to stay with us on another occasion so we can deliver the experience you deserve.

4/10 Malo

Nicole

Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 2 noches en octubre de 2021
Respuesta de Westgate Resorts, el 26 oct. 2021
Nicole, Thank you for your rating. We are deeply sorry to learn we did not meet your expectations. Although we do not know what went wrong, we do hope to have a future opportunity to welcome and impress you.

8/10 Bueno

cerafin

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 3 noches en agosto de 2021
Respuesta de Westgate Resorts, el 14 sept. 2021
Cerafin, Thank you very much for your rating. We are glad you had a terrific stay and we invite you to visit us again soon.

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buen hotel, muy limpio y servicio muy bueno Me gusto mucho
Se hospedó 3 noches en agosto de 2021
Respuesta de Westgate Resorts, el 25 ago. 2021
David, Gracias por tus comentarios! Estamos muy contentos de saber que tuvo una gran experiencia en el Westgate Myrtle Beach Oceanfront Resort. Esperamos darle la bienvenida pronto para otras maravillosas vacaciones.

8/10 Bueno

Ady

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Estubimos 2 noches en este hotel alprincipio fue complicado porq nos toco en el edificio mas lejano de resepcion y el estacionamiento estaba del otro lado del hotel un poco lejos de el hotel pero despues muy alegre porq mi hija pudo traer con sigo a su compañero ,mi mascota despues en la pisina hicieron un evento muy agradable donde brindaron lentes de sol comida y unos collares muy coloridos y aunq no pude dormir porq los del cuarto de alado toda la noche hicieron mucho ruido fue una estancia agradable y estoy segura en regresar a este hotel ya q fueron mas cosas buenas q malas
Se hospedó 2 noches en mayo de 2021

8/10 Bueno

Nathanael

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buena ubicacion.
Se hospedó 3 noches en septiembre de 2020
Respuesta de Westgate Customer Care, el 28 oct. 2020
Gracias por sus comentarios. Es un placer saber que disfrutó nuestra ideal ubicación. Esperamos vuelva pronto. Westgate Resorts

10/10 Excelente

Wilfredo

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en septiembre de 2020
Respuesta de Westgate Customer Care , el 28 oct. 2020
Thank you for rating our resort. We hope you stay with us in the future. Westgate Resorts

10/10 Excelente

Pedro

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good
Estubo tido muy chevere
Se hospedó 2 noches en agosto de 2020

10/10 Excelente

Martha

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
buen tiempo de descanso
, muy agradable el lugar , y el apto muy acogedor,
Se hospedó 4 noches en febrero de 2020
Respuesta de Westgate Customer Care, el 21 feb. 2020
Gracias es un placer que nos haya recibido. Jessy

10/10 Excelente

Taylor

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Really enjoyed our stay at Westgate. Clean, safe and everyone was great !
Se hospedó 4 noches en mayo de 2024

10/10 Excelente

Hilda

Viaje familiar con niños
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
The staff was very hospitable and attentive.
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

Yeni C

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great service!
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

Lisa

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Although my reservation said "new renovated room" the bathroom is tiny and outdated.
Se hospedó 2 noches en mayo de 2024

4/10 Malo

Yashica

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
When I walked into my room it had hair in the bathroom, the floor wasn’t swept properly. Overrall they need to clean them hotels more.
Se hospedó 4 noches en mayo de 2024

10/10 Excelente

Princess

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was excellent.. the sheet could’ve have been a little lighter… but the lighting was a little dark as well.. but I love the staff and stay…
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Oscar

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Safe place great ubication.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Deandre

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Location
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Daniel II

Le gustó: Condiciones de la propiedad
Se hospedó 4 noches en mayo de 2024

10/10 Excelente

Diane Susan

Le gustó: Limpieza y condiciones de la propiedad
I could hear the dog in the room next to mine barking. I could also hear the people in the other room coughing and sneezing. Rooms are not very sound proof. There is a space between the door frame and the door so I could see out into hallway and hear everyone coming down the hallway.
Se hospedó 4 noches en mayo de 2024

10/10 Excelente

Toni

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
As pictured
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Flora

Viaje en grupo
Le gustó: Servicios
The property doesn’t have housekeeping during your stay. The check in is at 4pm and check out is at 10:00am. I was displeased about both issues so I would rate it a 3 star
Se hospedó 3 noches en mayo de 2024

2/10 Terrible

Felicia

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en abril de 2024

10/10 Excelente

kevin

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The personal
Se hospedó 3 noches en mayo de 2024

8/10 Bueno

Rafael

Le gustó: Limpieza
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Farhaan

Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Kay

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was amazing. I’ve been in the hotel industry for 20 years, and I tend to be critical in the visible and invisible signs of a good hotel and this property hit them all. The guy at check in (last name Miller) and the young lady I saw multiple times (carts on Sunday, concierge on Monday) were great. They even made remembered my dogs name and commented on my Costal Carolina gear. Hotel was clean and safe. My son loved the pools. Pet friendly was nice, although I wasn’t exactly sure where to take him. Overall this was a great hotel and I plan to return.
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

Christine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

Adia Sophia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Ronald

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I had no issues and everything was good in my opinion. I would stay there again!
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

Kristen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Rebecca

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everyone who works the front desk and the bartenders at the coconut grille are what made our trip! It’s nice to walk into a place where there were so many smiles and so helpful and courteous. I enjoyed it. We will stay again.
Se hospedó 2 noches en mayo de 2024

4/10 Malo

Coleen

Viaje familiar
No le gustó: Servicio y personal
The person checking is in was horrible. He was rude and certainly didn’t do anything to help us know where our room is etc. he didn’t say anything about the property. The fact that you have to stand in TWO lines. One to check in and another to get a parking pass TERRIBLE MANAGEMENT IDEAS. I own several businesses and this is an awful idea. My husband is handicapped and there is no accommodations for him. He served this country for 30 years and we could not get a parking space close to the door. Could not even get help trying to find our room. The whole stay was terrible. We didn’t use any amenities because we had no idea what they were or how to get to them. The whole staff needs extensive training. Horrible experience.
Se hospedó 2 noches en abril de 2024
Respuesta de Social media support, el 28 may. 2024
Hi Coleen,We sincerely apologize for the disappointing experience you encountered during your recent stay. Your feedback regarding the check-in process, lack of assistance, and accessibility issues deeply concern us. Please know that this does not reflect the high standards of service we strive to provide all our guests.We understand the frustration caused by having to stand in multiple lines and the absence of accommodations for your husband, especially considering his honorable service to our country.We hope to have the opportunity to regain your trust and provide you with the exceptional experience that you deserve during your next visit.Kind regards,Social media support

6/10 Aceptable

Otis

Viaje familiar
Le gustó: Servicio y personal y servicios
No le gustó: Condiciones de la propiedad
Water pressure is terrible, the soap dish in shower was peeling off, the outlet on the lamp didn’t work. The walk from the garage to the north tower carrying your luggage makes no sense at all
Se hospedó 2 noches en abril de 2024
Respuesta de Social media support, el 22 may. 2024
Hi Otis,We're truly sorry to hear about the issues you encountered during your stay. Your comfort is our top priority, and we apologize for any inconvenience caused by the water pressure, soap dish, and lamp outlet. Additionally, we appreciate your feedback regarding the walk from the garage to the north tower with luggage. If there's anything else we can assist you with, please don't hesitate to reach out.Kind regards,Social media support

10/10 Excelente

Ratna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
All good
Se hospedó 3 noches en abril de 2024
Respuesta de Social media support, el 22 may. 2024
Hi Ratna,Thank you for your feedback! We're delighted that everything met your expectations during your stay with us. We look forward to welcoming you back for another fantastic experience at Westgate Resorts!Kind regards,Social media support

10/10 Excelente

Jessica

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I enjoyed this resort with my kids so much because the amusement park and beach all were so close and friendly right across the street
Se hospedó 3 noches en abril de 2024
Respuesta de Social media support, el 22 may. 2024
Hi Jessica,We're delighted you and your kids enjoyed your stay at our resort! It's fantastic that you found our location convenient, with the amusement park and beach just across the street. We strive to provide a family-friendly environment, and we're thrilled that you had a wonderful time. Thank you for choosing us for your getaway, and we hope to welcome you back for another memorable stay in the future! Kind regards,Social media support

10/10 Excelente

Austin

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel, easy access to beach and extremely large and clean rooms.
Se hospedó 1 noche en abril de 2024
Respuesta de Social media support, el 22 may. 2024
Hi Austin,We're thrilled you had a great experience at our hotel! It's fantastic that you found our location convenient, with easy access to the beach. We're also delighted that you enjoyed our vast and clean rooms. Thank you for choosing us, and we hope to welcome you back for another wonderful stay in the future!Kind regards,Social media support

8/10 Bueno

Kerry

Se hospedó 2 noches en abril de 2024
Respuesta de Social media support, el 22 may. 2024
Hi Kerry,Thank you for your glowing review. We can't wait to welcome you back to Westgate Resorts.Kind regards,Social media support

8/10 Bueno

Nataly

Se hospedó 2 noches en abril de 2024
Respuesta de Social media support, el 22 may. 2024
Hi Nataly,We're thrilled you had a wonderful time during your stay. Come back and revisit us soon!Kind regards,Social media support

8/10 Bueno

Krystle

Viaje familiar con niños
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
The room was not properly cleaned at all. We cleaned up and sanitized and saw so much dirt. The shower curtain was filthy but they did change immediately after I notified them but why would housekeeping allow it stay like that in the first place. Out of these things the property is great. The location, food and staff.
Se hospedó 3 noches en marzo de 2024
Respuesta de Social media support, el 22 may. 2024
Hi Krystle,We're sorry to hear about the cleanliness issues you encountered during your stay. Your comfort and satisfaction are of the utmost importance to us, and we apologize for any inconvenience caused by the condition of your room. We're glad to hear that our staff promptly addressed the issue with the shower curtain, although we understand your frustration that it was not noticed sooner. It's fantastic to hear that you found our property great overall, including the location, food, and staff. We strive to provide a positive experience for all our guests, and we're grateful for your understanding and feedback. Thank you for choosing us, and we hope to have the opportunity to welcome you back for an improved stay in the future.Kind regards,Social media support

10/10 Excelente

Kimberla, duluth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en abril de 2024
Respuesta de Social media support, el 22 may. 2024
Hi Kimberla,Thank you for sharing your positive experience. We're delighted you enjoyed your time with us. We look forward to welcoming you back soon!Kind regards,Social media support

8/10 Bueno

Crystal

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convenient location, great for families
Se hospedó 3 noches en abril de 2024
Respuesta de Social media support, el 22 may. 2024
Hi Crystal,We're delighted that you found our location convenient and that our resort is excellent for families! Your satisfaction is our top priority, and we're thrilled that you enjoyed your stay with us. Thank you for choosing us, and we hope to welcome you and your family back for another wonderful stay in the future! Kind regards,Social media support

8/10 Bueno

Jaukeia

Se hospedó 2 noches en abril de 2024
Respuesta de Social media support, el 22 may. 2024
Hi Jaukeia,Thank you for choosing Westgate Resorts. We're thrilled you had a fantastic experience and hope to see you again.Kind regards,Social media support

8/10 Bueno

Logan

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was a very nice and clean property. Great view of the beach, with easy beach access. I read reviews prior about issues with timeshares being push on them. We were never approached or bothered about doing a timeshare tour. Staff were always pleasant and helpful. We did wish that the little store/bistro in the hotel that had ice cream and coffee along with other small goods and drinks was open a bit later, it was only open until 6 we would have like to be able to stop in for thing a bit later.
Se hospedó 3 noches en marzo de 2024
Respuesta de Social media support, el 22 may. 2024
Hi Logan,We're thrilled you had a lovely experience at our property! It's terrific that you enjoyed the cleanliness and the great view of the beach, along with the easy access to it. We appreciate your feedback regarding the operating hours of our little store/bistro. Thank you for choosing us for your getaway, and we hope to welcome you back for another enjoyable stay in the future! Kind regards,Social media support

10/10 Excelente

Tamera A

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en marzo de 2024
Respuesta de Social media Support, el 3 abr. 2024
Hi Tamera,Thank you for sharing your positive score. We hope to welcome you again soon!Kind regards,Social media support