Ratings based on 1,177 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted May 30, 2024 on Expedia
by A verified traveler from Mint hill
Posted May 30, 2024 on Expedia
The pool was nice, easy access to beach.
Comment from Hotel Management
May 31, 2024 by Guest Services, Hilton Myrtle Beach, Hotel Management
We are genuinely thankful for your extraordinary rating! Your 5-star feedback inspires us and is an indication of the hard work we invest in creating memorable experiences for our esteemed guests. We're extremely pleased that you enjoyed your stay with us. Rest assured, we eagerly anticipate your return, determined to make your next stay even more special and satisfying.Regards, Guest Services, Hilton Myrtle Beach
by A verified traveler
Posted May 29, 2024 on Expedia
The new restaurant was trash but everything else was great
Comment from Hotel Management
May 31, 2024 by Guest Services, Hilton Myrtle Beach, Hotel Management
Thank you for sharing your feedback about your recent stay with us. We're committed to providing a comfortable, convenient, and personalized experience for all our guests, and your rating helps us in our continual efforts to improve our services. We hope the remainder of your stay was enjoyable, and we're thankful for choosing our property for your visit. Please consider staying with us again in the future, as we would welcome the chance to showcase the true excellence of our property.Regards, Guest Services, Hilton Myrtle Beach
by A verified traveler
Posted May 26, 2024 on Expedia
Comment from Hotel Management
May 30, 2024 by Embassy Suites Myrtle Beach Guest Services, Hotel Management
Wow, we're truly grateful for your exceptional rating! It's incredibly rewarding to learn that our service and product exceeded your expectations. Your feedback will serve as motivation for our team to continue delivering excellence. We eagerly await the opportunity to welcome you back for another exceptional stay, where we will strive to make your experience even more memorable than the last!Regards, Embassy Suites Myrtle Beach Guest Services
by A verified traveler
Posted May 25, 2024 on Expedia
Comment from Hotel Management
May 31, 2024 by Guest Services, Hilton Myrtle Beach, Hotel Management
I'm sorry to learn that your experience with us was not the perfect one we envisioned. We want every guest to leave feeling truly pampered - with outstanding service, spotless rooms, and unforgettable experiences. We believe in the power of our people and the culture we've established, and that's what sets us apart in our ability to quickly fix any issues so that our guests can get back to a wonderful stay. We strive for perfection, and our hotel management will carefully evaluate your stay. I am sorry for any inconvenience or disappointment you experienced during your stay. I hope you will give us another opportunity in the future to provide you with the unforgettable experience we are dedicated to delivering.Regards, Guest Services, Hilton Myrtle Beach
by A verified traveler
Posted May 23, 2024 on Expedia
Comment from Hotel Management
May 31, 2024 by Guest Services, Hilton Myrtle Beach, Hotel Management
It's unfortunate that your time with us was not the ideal one we strive to create. We aim to exceed your expectations at every turn - with world-class service, sparkling clean rooms, and truly memorable experiences. We're proud of the culture and team we've assembled, which allows us to quickly fix any guest issues and get our guests back to their beautiful and inspiring hotel experience. Our hotel management is committed to excellence, and they will review your stay with great attention to detail. I am disappointed that we didn't live up to your expectations, and for that, I apologize. I hope you will give us another chance to provide you with the fantastic experience we're known for.Regards, Guest Services, Hilton Myrtle Beach
by A verified traveler
Posted May 20, 2024 on Expedia
repeat customer. I only stay here due to room and services available
Comment from Hotel Management
May 30, 2024 by Embassy Suites Myrtle Beach Guest Services, Hotel Management
We're so thankful for your amazing rating! Hearing that our service and product left such a positive impression on you is truly uplifting. Your feedback will be celebrated with our team, who strive for excellence every day. We eagerly await the opportunity to welcome you back for another remarkable stay, where we will continue to exceed your expectations in every way possible!Regards, Embassy Suites Myrtle Beach Guest Services
by A verified traveler
Posted May 19, 2024 on Expedia
Comment from Hotel Management
May 30, 2024 by Embassy Suites Myrtle Beach Guest Services, Hotel Management
Thank you immensely for your glowing review! Knowing that you found our service and product top-notch brings us immense joy. Your commendation will be shared with our hardworking team, who will be inspired by your positive feedback. We look forward to the pleasure of welcoming you back for another unforgettable experience at our property!Regards, Embassy Suites Myrtle Beach Guest Services
by A verified traveler
Posted May 19, 2024 on Expedia
Comment from Hotel Management
May 30, 2024 by Embassy Suites Myrtle Beach Guest Services, Hotel Management
Thank you for choosing to stay with us. It was wonderful to read your review! I was so happy to hear your experience did not disappoint and you returned home with many happy memories of your time with us. Our team does strive to deliver the very highest levels of personalized service to all of our guests, and I am so delighted we achieved this and you enjoyed all of the small touches that make a stay with us so special.Regards, Embassy Suites Myrtle Beach Guest Services
by A verified traveler
Posted May 18, 2024 on Expedia
The area was great.
Comment from Hotel Management
May 19, 2024 by Embassy Suites Myrtle Beach Guest Services, Hotel Management
Thank you for taking the time to rate us so highly! We're thrilled that your stay with us was memorable. Maintaining a high level of service is crucial to us, and we're glad to see that reflected in your feedback. We can't wait to welcome you back for another wonderful stay soon!Regards, Embassy Suites Myrtle Beach Guest Services
