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Reviews of Caribbean Resort & Villas

3 out of 5
Caribbean Resort & Villas
3000 North Ocean Blvd, Myrtle Beach, SC

Reviews

7.4

Good

Rating 10 - Excellent. 519 out of 1318 reviews" "
Rating 8 - Good. 317 out of 1318 reviews" "
Rating 6 - Okay. 190 out of 1318 reviews" "
Rating 4 - Poor. 121 out of 1318 reviews" "
Rating 2 - Terrible. 171 out of 1318 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Tanika A.

Disliked: Cleanliness, staff & service, property conditions & facilities
The Jamaican rooms are located in the smaller hotel. This area is under construction caution tape and workers patching up. Scaffolding pieces. My room needed to be swept and mopped used my personal wipes to clean up the floor. The kitchenette area had a big brown bug crawling around. The sink started dripping. Something bit me. I won’t stay at the smaller location but maybe the bigger tower.
Stayed 3 nights in May 2024

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Thomas

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience. Stayed at Jamaica side and it's filthy and outdated. No water pressure. Key cards didn't work. I don't recommend.
Stayed 3 nights in Feb 2024

8/10 Good

Candida, Charleston

Liked: Cleanliness, staff & service, amenities
When arriving you can park in the front entrance in a max 15 min spot to go check in and unload your vehicle. By the elevators is where you get your luggage rollers to assist with baggage . Check in was a breeze I paid through a third party site. You do have to leave a $100 deposit by credit card once you arrive. It is refundable. Starbucks and Ben & Jerry’s is directly across from the hotel. Along with easy parking in a garage. My room had full kitchen and dining area. Overall it was a great stay. Direct oceanfront. With closeness to beach entrance on side of hotel. Clean and no issues. Will stay again.
Stayed 3 nights in May 2024
Response from VP on May 16, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Carmen M

Traveled with family
Liked: Amenities
The property could use some TLC. Needs updating. We stayed here several years ago and it looks run down from that stay.
Stayed 5 nights in May 2024

10/10 Excellent

Lea

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from VP on May 16, 2024
Thanks for staying with us. We appreciate your positive feedback!

8/10 Good

Nacole

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing!!! Friendly and very helpful!!! Location is awesome. All the pools are great. Could use some updates but it is nothing major. I would also recommend a few more designated smoking areas.
Stayed 3 nights in May 2024
Response from VP on May 16, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

James

Liked: Cleanliness, staff & service
Been staying at Caribbean for years on golf trips. This time with wife. Maybe time for upgrades to the heat/ac units to keep the room temp
Stayed 3 nights in May 2024
Response from VP on May 16, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Wanda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Good place
Stayed 2 nights in May 2024
Response from VP on May 16, 2024
Thanks for staying with us. We appreciate your positive feedback!

10/10 Excellent

Shakira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great and clean
Stayed 2 nights in May 2024
Response from VP on May 11, 2024
Thanks for staying with us. We appreciate your positive feedback!

10/10 Excellent

Muzakkir, Morrisville

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is right on beach with clean indoor / outdoor pools for kids to play. The staff is very helpful and was able to answer all questions with Patience and even recommended few additional places of fun to enjoy my visit
Stayed 2 nights in May 2024
Response from VP on May 11, 2024
Thanks for staying with us. We appreciate your positive feedback!

2/10 Terrible

Judith

Traveled with partner
Disliked: Amenities, property conditions & facilities
Instead of a room in the main hotel, we were given a room in an auxiliary building called the Jamaican. The building is old and under repair. There was yellow tape wrapped around support areas. Temporary support beams were on the ground floor. We were told the room had an ocean view. Instead of the ocean, there was a huge Green bucket truck and a big blue debris dumpster. We could see the ocean from the balcony at an angle. The room was clean. The beds were comfortable. There was no way to charge our phones and iPad. I had charging cords, but there was only one charging port in a lamp which charged very slowly. The room was not remotely similar to advertising photos. I would never have paid as much for the room we were given. The experience was disappointing.
Response from Shannon on May 8, 2024
Please accept my apologies for the inconveniences you experienced while staying with us. I'm so sorry you were disappointed and I hope you will come back and give us another opportunity.

2/10 Terrible

Crystal

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

David

Disliked: Cleanliness
With out breakfast wow so bud
Stayed 2 nights in May 2024
Response from Shannon on May 8, 2024
Please accept my apologies for the inconveniences you experienced while staying with us. I'm so sorry you were disappointed and I hope you will come back and give us another opportunity.

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, property conditions & facilities
Check in was a disaster. They were not ready at all for the spring break crowd and just found it acceptable for us to wait 6 hours to get our room key. Pools aren’t the greatest but do, and the hot tubs were not all that hop in April.
Stayed 4 nights in Apr 2024
Response from Shannon on May 8, 2024
Please accept my apologies for the inconveniences you experienced while staying with us. I'm so sorry you were disappointed and I hope you will come back and give us another opportunity.

10/10 Excellent

Rosa

Traveled with partner
Liked: Amenities
I loved everything about it
Stayed 2 nights in May 2024
Response from Shannon on May 8, 2024
Thank you so much for choosing us! I'm so glad you enjoyed your stay and look forward to your return.

6/10 Okay

Adam

Liked: Staff & service
Did see 2 ro a roaches. Expedia Ms led me I booked the oceanfront and ended up with a villa across the street and had to plead and beg and negotiate to get an Oceanfront Room for one room but I paid for two rooms the price was too high for the accommodation. the Hotel staff was helpful but Expedia was misleading intentionally and should credit me $200 or so because my room quote was 543 for 2 nights but ended up being ,$699!? That wasn't fair! Please advise... Adam
Stayed 2 nights in May 2024
Response from Shannon on May 8, 2024
Please accept my apologies for the inconveniences you experienced while staying with us. I'm so sorry you were disappointed and I hope you will come back and give us another opportunity.

6/10 Okay

Sheldon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location.
Stayed 1 night in May 2024

10/10 Excellent

Sterling

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Shannon on May 8, 2024
Thank you so much for choosing us! I'm so glad you enjoyed your stay and look forward to your return.

6/10 Okay

Lacie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Our toilet was broken our whole stay, was fixed once but that was just a temporary fix by that night the toilet was clogged up again.
Stayed 2 nights in Apr 2024
Response from Shannon on May 3, 2024
Please accept my apologies for the inconvenience you experienced while staying with us. I hope you will come back and give us another opportunity.

10/10 Excellent

Julissa

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 4 nights in Apr 2024
Response from VP on May 3, 2024
Thanks for staying with us. We appreciate your positive feedback!

10/10 Excellent

Erin

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and helpful and although the new deck was being built and it was noisy, the facilities are lovely and the brand new sun deck will be wonderful. We will definitely be back!
Stayed 1 night in Apr 2024
Response from VP on May 3, 2024
Thanks for staying with us. We appreciate your positive feedback!

8/10 Good

Leah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms with kitchenette were nice. However, nothing was plugged in and couldn't get it to work. The tub wouldn't drain. Were told we had an ocean view and we did but on the side not from facing. Loved all the pillows on the bed and it was pretty comfortable. Check in was easy but I didn't like that you had to park across the street and walk because it was hard to find a luggage cart. Loved the spacious room, normally it is hard to get around the beds but this gave you plenty of room. Easy to find.
Stayed 3 nights in Apr 2024
Response from VP on May 3, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Lina von

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is on the beach, beautiful scenery, relaxing sound of waves.
Stayed 3 nights in Apr 2024
Response from VP on May 3, 2024
Thanks for staying with us. We appreciate your positive feedback!

10/10 Excellent

Jessica

Traveled with family and small children
Liked: Cleanliness, amenities
It was a beautiful trip.
Stayed 2 nights in Apr 2024
Response from ND on Apr 28, 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service, property conditions & facilities
Todo estuvo bien.
Stayed 1 night in Apr 2024
Response from ND on Apr 28, 2024
Thanks for staying with us. We appreciate your feedback.

8/10 Good

Shirley

Disliked: Staff & service
It was convenient with a family, the elevators and pool were a little on the dirty side.
Stayed 5 nights in Apr 2024
Response from ND on Apr 28, 2024
Thanks for staying with us. We appreciate your feedback.

6/10 Okay

Rodney

Traveled with family and small children
Liked: Staff & service
Rooms in the Jamaican are in a totally separate building separated by another property. Parking is tough, only a few spots next to building, everything else is across the street. Building is old, and updates have not been made. We had a newly repaired ceiling in our room and there was drywall dust all over the bed spreads. Bathroom was tiny, and in need of repairs from water damage. Outdoor pools were not yet open but indoor pools were kind of dirty. Luckily the beach is just steps away and we spent most of our free time there. Hotel is very close to Broadway at the Beach and the strip is walkable with tons of shops and restaurants.
Stayed 6 nights in Mar 2024
Response from Shannon on May 8, 2024
Please accept my apologies for the inconveniences you experienced while staying with us. I'm so sorry you were disappointed and I hope you will come back and give us another opportunity.

6/10 Okay

Alyson

Traveled with group
Liked: Cleanliness, staff & service
Large property - stayed in the Jamaican Tower. A bit worn but good value! Lovely beach
Stayed 1 night in Apr 2024
Response from Shannon on May 8, 2024
Thank you so much for providing feedback. We are working to update units and I hope you will come back and give us another opportunity.

6/10 Okay

Latisha R

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was old and smelled old. Definitely needs some upgrades to bedding, furniture, TVs
Stayed 2 nights in Apr 2024
Response from Shannon on May 8, 2024
Please accept my apologies for the inconveniences you experienced while staying with us. I'm so sorry you were disappointed and I hope you will come back and give us another opportunity.

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice property with lots of amenities. The staff was all very helpful and friendly even if just seeing them in the elevator. The room had all we needed, although it had a mild smokey smell to it. Beautiful view, nice kitchen, clean bathroom, beds were decent (heavier adults should not expect to sleep on the Murphy bed bc it has a thinner mattress). The pools were all very nice and they clean them every morning. The weekend was very crowded but during the week it was peaceful. The beach is right there and lovely. Chair rentals are $40 a day, so go to Eagles and buy a $14 chair if you are there for a few days and want a chair. Restaurant next door was very good and great view. Convenient to everything and plenty of parking next door - you will need to drive to most places.
Stayed 4 nights in Apr 2024
Response from VP on Apr 26, 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Sharee

Disliked: Staff & service
The cleaning and the facility at the Jamaican building is very out dated.
Stayed 1 night in Apr 2024
Response from Shannon on May 8, 2024
Please accept my apologies for the inconveniences you experienced while staying with us. I'm so sorry you were disappointed and I hope you will come back and give us another opportunity.

10/10 Excellent

Twon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice! definetly going back soon!
Stayed 2 nights in Apr 2024
Response from ND on Apr 23, 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Tonya

Traveled with family and small children
I love the easy access to the pool and to the beach. I did not care for the actual room because it was a little outdated.
Stayed 2 nights in Apr 2024
Response from ND on Apr 23, 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Paras

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from ND on Apr 23, 2024
Thanks for staying with us. We appreciate your feedback.

6/10 Okay

Claudette

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Shannon on May 8, 2024
Please accept my apologies for the inconveniences you experienced while staying with us. I'm so sorry you were disappointed and I hope you will come back and give us another opportunity.

8/10 Good

Taneisha

Stayed 2 nights in Apr 2024
Response from VP on May 16, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel, clean and safe, good service
Stayed 2 nights in Apr 2024
Response from ND on Apr 21, 2024
Thanks for staying with us. We appreciate your feedback.

4/10 Poor

Chelsea

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs major renovations. No room service like I was told. Elevators are raggedy shaking and slow. Service sucks took all day to get a new coffee maker socket outlets in rooms don't work.
Stayed 2 nights in Apr 2024
Response from Shannon on May 8, 2024
Please accept my apologies for the inconveniences you experienced while staying with us. I'm so sorry you were disappointed and I hope you will come back and give us another opportunity.

6/10 Okay

Todd

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Room had a strong musky smell that never really went away.
Stayed 2 nights in Apr 2024
Response from Shannon on May 8, 2024
Please accept my apologies for the inconveniences you experienced while staying with us. I'm so sorry you were disappointed and I hope you will come back and give us another opportunity.

8/10 Good

Marlene

Stayed 2 nights in Apr 2024
Response from VP on May 16, 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Shagun

Stayed 1 night in Apr 2024

8/10 Good

Ricky

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was extremely nice and helpful. The older part of the hotel still needs some work.
Stayed 1 night in Apr 2024
Response from ND on Apr 21, 2024
Thanks for staying with us. We appreciate your feedback.

8/10 Good

Bryanne

Traveled with family and small children
Liked: Cleanliness, staff & service
Nice place but allot of the pools were way too over crowded and dirty.
Stayed 1 night in Apr 2024
Response from ND on Apr 21, 2024
Thanks for staying with us. We appreciate your feedback.

4/10 Poor

ELIZABETH

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are old.Ac very noisy did not work well everything in room damp my clothes, bedding ,pillows, musty smell.beds uncomfortable, but staff was great and friendly. Won't be back!
Stayed 3 nights in Apr 2024
Response from Shannon on May 8, 2024
Please accept my apologies for the inconveniences you experienced while staying with us. I'm so sorry you were disappointed and I hope you will come back and give us another opportunity.

2/10 Terrible

Ashley

Traveled with partner
Disliked: Cleanliness
My room had German cockroaches and the property was very dated all of the other rooms that were shown to me was outdated and very badly maintained so I had to stay in my roach infested unit and keep my clothes outside on the balcony to avoid any bugs getting into my bags the staff was very friendly I’m just very disappointed with the bugs and the condition of the other units
Stayed 3 nights in Apr 2024
Response from Shannon on May 8, 2024
Please accept my apologies for the inconveniences you experienced while staying with us. I'm so sorry you were disappointed and I hope you will come back and give us another opportunity.

10/10 Excellent

Shannon

Traveled with family
Liked: Amenities
The property was greatI will definitely be booking another stay here! All of the lamps in the condo I stay at the light bulbs flicked the whole entire time as soon as you cut them on. I believe the bulbs just need to be changed to a dimmable light bulbs and the problem will be solved! The indoor pool was nice but a little cold with the broken windows!
Stayed 2 nights in Apr 2024
Response from ND on Apr 18, 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Dov

Liked: Cleanliness, staff & service, property conditions & facilities
A little old but excellent location amenities and friendly helpful staff
Stayed 1 night in Apr 2024
Response from ND on Apr 16, 2024
Thanks for staying with us. We appreciate your feedback.

2/10 Terrible

Corey

Stayed 1 night in Apr 2024
Response from Shannon on May 8, 2024
Please accept my apologies for the inconveniences you experienced while staying with us. I'm so sorry you were disappointed and I hope you will come back and give us another opportunity.

6/10 Okay

Caleb, SPARTANBURG

Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Shannon on May 8, 2024
Please accept my apologies for the inconveniences you experienced while staying with us. I'm so sorry you were disappointed and I hope you will come back and give us another opportunity.