Front of property - evening/night

Reviews of Hotel Quartier des Spectacles

2 out of 5
Hotel Quartier des Spectacles
17 St-Catherine West, Montreal, QC

Reviews

7.0

Good

Rating 10 - Excellent. 221 out of 1001 reviews" "
Rating 8 - Good. 352 out of 1001 reviews" "
Rating 6 - Okay. 218 out of 1001 reviews" "
Rating 4 - Poor. 98 out of 1001 reviews" "
Rating 2 - Terrible. 112 out of 1001 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Winonah

Traveled with family
The address was not same as the address in the Expedia website. Its surroundings area is unsafe and look sex market area
Stayed 1 night in May 2024

6/10 Okay

Edzer

Disliked: Staff & service

8/10 Good

Christopher

Traveled with partner
Liked: Amenities
The hotel was central to everything overall was good value for the money
Stayed 3 nights in Apr 2024

2/10 Terrible

Oneida

Disliked: Cleanliness, staff & service, property conditions & facilities
Good afternoon, I made a reservation for April 30 at the Hotel Quartier des Spectacles, however when I arrived the place was quite unsafe because the stairs to the hotel were surrounded by people under the influence of substances. The stairs were in very bad condition. The hotel was not in the best condition and I immediately did not feel comfortable spending the night there. I went with my daughter and in order to ensure her safety and mine I decided to cancel the reservation and move to another hotel. This was an organized trip to see my daughter who is studying abroad and the simple fact of arriving and finding this hotel in a bad state was a very unpleasant experience. I explained to the hotel that they should charge me for one night and they charged me the full amount, that is, I paid double for the hotel because I had to stay somewhere else. I feel cheated and abused. I DO NOT RECOMMEND THIS HOTEL
Stayed 4 nights in Apr 2024
Response from Hop Ho on May 6, 2024
Hello, it's not true what you write. On friday may 3, you came to the hotel and I even helped you to get the refund from expedia, I don't know why you write this review.

2/10 Terrible

Ricky

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst stay ever didn’t expect it like this! Booking it thru expedia!
Stayed 2 nights in May 2024

8/10 Good

Colin

Near attractions
Stayed 2 nights in May 2024

8/10 Good

Bianca

Traveled with partner
Liked: Staff & service, amenities
Location is great. Good value for the money and for a short stay.
Stayed 1 night in Apr 2024

6/10 Okay

sabin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
You get what you pay for. cheap place to stay in Downtown Montreal. Overall ok
Stayed 1 night in Apr 2024

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities
Very central and great walkability
Stayed 1 night in Apr 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Sandra

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotels location is great, however the contintenta breakfast is toast or cereal only. Bed are old and firm, pillows are practically non-existent. Rooms seem inconsistent as our group had two identical rooms of very different layout and bathrooms standards.
Stayed 3 nights in Apr 2024

6/10 Okay

Chloe

Liked: Staff & service
Okay stay for the price. Staff was very friendly.
Stayed 2 nights in Apr 2024

6/10 Okay

Joseph

Traveled with group
Disliked: Amenities
Shared Bathroom definitely not my style
Stayed 2 nights in Apr 2024

10/10 Excellent

Hoff

Liked: Cleanliness, staff & service, property conditions & facilities
simple and comfortable
Stayed 1 night in Apr 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Joel

Stayed 1 night in Apr 2024

10/10 Excellent

Mary Ellen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, great location, street access to hotel is not esthetically pleasing, but well maintained inside. Would stay there again.
Stayed 1 night in Apr 2024

6/10 Okay

Ed

Liked: Staff & service
Good near the skating rink but loud
Stayed 3 nights in Mar 2024

2/10 Terrible

Ahmad Farhad

Disliked: Cleanliness, staff & service, property conditions & facilities
I did book online and paid for 2 nights When arrived some junkies were welcoming me at the entrance after 3 minutes answering junkies questions finally reached to reception and the asked me more money for bathroom otherwise I should use share bathroom
Stayed 2 nights in Mar 2024
Response from Hop Ho on Apr 1, 2024
Hello, you have booked a room with shared bathroom. If you preferred to upgrade to a private bathroom, we had to charge the extra fee. Thank you for your understanding!

4/10 Poor

Prasad

Stayed 2 nights in Mar 2024

6/10 Okay

Ara

Disliked: Amenities, property conditions & facilities
Just okay if you really want to save money. I as a solo female traveler didn’t feel safe since there was no safe lock for door. (just a key) It was noisy at night, I could hear all conversations and foot steps from the hallway.
Stayed 1 night in Mar 2024

10/10 Excellent

kembly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Antoine, Beirut

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2024

10/10 Excellent

Manu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing!
Stayed 3 nights in Feb 2024

2/10 Terrible

Veralene

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm surprised that @Expedia could be involved in this scam. They're displaying elegant photos for a very cheap and dirty motel, not a hotel. Additionally, you have to pay for parking, which isn't disclosed on the website before booking; it's only revealed afterwards. While the initial price may seem cheap, don't be fooled – once you factor in paying for basic amenities that other hotels provide for free, it ends up costing even more than the regular price. This has been the worst experience I've ever had booking through Expedia. Always look before you leap.
Stayed 1 night in Mar 2024
Response from Hop Ho on Mar 18, 2024
Hello, you have paid only 60 for a nice room with private bathroom. Of course the parking is not including. Do you really think that you could have a nice room, the breakfast including and even the parking at 60 in another hotel in Montreal central? That means we work for nothing????

8/10 Good

Jiong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is the best. Not quiet but noise is bearable. No lift is the only defect.
Stayed 3 nights in Mar 2024

10/10 Excellent

Carline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great
Stayed 3 nights in Mar 2024

10/10 Excellent

Luis

Stayed 1 night in Mar 2024

8/10 Good

Daljit

Liked: Cleanliness, staff & service, property conditions & facilities
Bit noisy at night but that’s understandable as its the downtown
Stayed 1 night in Mar 2024

8/10 Good

Naomi

Liked: Staff & service
Disliked: Cleanliness
Was ok
Stayed 1 night in Mar 2024

2/10 Terrible

Bica

Traveled with family
this place is filthy, holes in the walls, the hallways haven’t been vacuumed since wwII. the bathrooms were always wet from leakage. Awful nanager, Hop Ho,
Stayed 4 nights in Feb 2024
Response from Hop Ho on Mar 4, 2024
Hello, you're not happy because you have booked a room with shared bathroom but you asked me to give you free upgrade and I refused . I could not offer the free upgrade for 4 nights, it's too much. And you said that was my fault that you have booked the room with shared bathroom.... And now I'm awful manager ...??? Thank you! You're really a Goodddddd client...

8/10 Good

Enrico

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Judy

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2024

2/10 Terrible

Maram

Stayed 1 night in Feb 2024

8/10 Good

Christopher, Bronx

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was located in a great location and has a very old European feel. It was very quiet and a great low price.
Stayed 3 nights in Feb 2024

10/10 Excellent

Violet

Liked: Cleanliness, staff & service
Good bang for buck
Stayed 1 night in Feb 2024

2/10 Terrible

Deep

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There js too much voice no entrance
Stayed 1 night in Feb 2024

8/10 Good

Charles

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
definitely worth the money, though being a two star hotel and around the red light district make sure u learn the place a bit first
Stayed 3 nights in Feb 2024

8/10 Good

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s convenient, reasonably priced & centrally located. Staff is very helpful. The room was clean and comfortable. Only thing is that we kept the windows open because it was very warm in the room, so we could hear the street noise.
Stayed 1 night in Feb 2024

8/10 Good

German

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Mamadu Alpha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024

4/10 Poor

Cheyanne, Edmonton

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were the best part of my stay kind and efficient The room had a broken mouse sticky mouse trap in the corner which was stuck on the floor there was a buildup of sticky gunk from improper floor mopping everything other than the bed was sticky you get a sink to your self in the room which was nice and 2 mirrors the bed was incredibly hard most likely it was just a box spring many drunk or intoxicated people running about the hall ways breaking in and screaming and throwing things I had to hide in the bathroom when one such individual came all the way to the 3rd floor and started screaming and throwing things breakfast provided is cereal and apples bathrooms are shared only one on my floor was decently clean others had pee on seats and all over floor it has a an ac in the room but mine was not working even plugged in the built in room heater cant be turned off leaving the room hot and stuffy I had to leave all 4 windows open thru the whole night to keep cool the area couldn't be better its all within 20 minute walks to the main malls in the city and entertainment districts
Stayed 2 nights in Jan 2024

10/10 Excellent

Caroline

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cozy room, great location. Breakfast was a bonus. Walkable to most places and it made our first visit to Montreal memorable. Would definitely stay there again.
Stayed 2 nights in Feb 2024

6/10 Okay

Savy, Hamilton

Stayed 1 night in Jan 2024

4/10 Poor

Bahar

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

David

Disliked: Staff & service
Good for one on a budget. ok for comfort.
Over all I thought this hotel was a good choice for someone on a budget. I did experience a few issues such as the toilet not working properly. The breakfast was not that good. Basically toast, cereal, and bananas. There was no real source of protean. Thankfully there was a grocery store around the corner. Over all I thought the service was poor. For example, you cannot enter the property unless some one buzzes you in. There was a few times when there was no one at the front desk, and I had to wait to be buzzed in.
Stayed 2 nights in Jan 2024

6/10 Okay

Alain

Stayed 1 night in Jan 2024

10/10 Excellent

Vijaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was everything that it advertised as. Prime locality , big rooms & affordability makes it perfect for a quick stay.
Stayed 2 nights in Jan 2024

4/10 Poor

Samridhi

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
needs to be clean the place was not clean at all feel so disgusting.
Stayed 1 night in Jan 2024

2/10 Terrible

Jacques

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024