Review from family of 3, including a 23 month old, Feb. 2024
Airport: This airport has hundreds of flights landing and departing daily, be prepared to move quickly thru each process, deplaning, customs, baggage claim, exit etc. They know what they're doing. The airport at times feels too small for the quantity of visitors it has to process. The airport staff are great, this is definitely a tourist airport. Departure process is much faster than arrival, check-in and security in under 10min, with toddler and stroller.
Transportation: We used JamaicaToursLtd. EXCELLENT service & price. The driver doubles as entertainment officer.
Hotel:
Location: 10/10, the Beach is 1 of 3 hotels on property, the other two being the Grand and Suites.
WiFi: 10/10, both coverage and speed
Staff: 10/10, above expectations
Food: 10/10, above expectations
Pool: 10/10, many pools to choose from, including water park pool for kids in the Suites.
Room: 9/10, above expectations, size, bathroom, AC, furniture
Beach: 8/10, typical Caribbean beach, the only downside are the mobile sales people which obstruct the otherwise perfect view
Drinks: 8/10, Great