I have stayed in dozens of hotels in my lifetime. This was by far the worst. We were booked to stay for 2 nights but only stayed for 1. My family and I were unhappy about a few things (no one at the front desk or anywhere to be found when we needed assistance.....the pool being inaccessible during hours of operation.....and a used bar of soap and shampoo in the shower) but when the mouse came into our room that ended our stay. We immediately packed up, returned our room key and left without being reimbursed for the night we didn't stay.
Reg
2024 年 5 月入住 2 晚
8/10 还可以
Alcide
商务旅客
2024年05月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Bon pour une nuit
Alcide
2024 年 5 月入住 1 晚
4/10 很差
Keisha
商务旅客
2024年05月7日
不满意:清洁度、服务设施、住宿条件和设施
If it's a member of the Wyndham brand it certainly isn't living up to what Wyndham represents. I am still itching from the bed bugs.
Keisha
2024 年 5 月入住 1 晚
2/10 糟糕
Ashley
与家人出行
2024年05月6日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
We stayed 2 full months and tried to get housekeeping a few times within the first week it took three weeks for them to even come to change the bedding which looked like it had not been washed had hair and what looked like lip stick on the sheets.
Its infested with bed bugs and ants
Outside along the buildings and in the parking lots are full of garbage and glass from a car window being smashed during our stay no staff cleaned the glass up.
Wifi hardly worked
Only thjng they got going for them the woman who works the front desk is very friendly and welcoming
Ashley
2024 年 4 月入住 7 晚
4/10 很差
Harvey
2024年05月6日
不满意:住宿条件和设施,清洁度
Harvey
2024 年 5 月入住 1 晚
6/10 一般
Tracey
与配偶出行
2024年05月6日
满意:清洁度
The room was clean but very noisy could hear people talking in another room somewhere and the traffic noise was loud. I don’t feel the restaurant was as clean as it should be and the washroom there was not clean at all.
Tracey
2024 年 4 月入住 1 晚
4/10 很差
Brad
与家人出行
2024年05月5日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
The screen on the door was half ripped off, plaster fell off the ceiling in the bathroom. Wife wemt to use hair dryer and it all fell off wall. Half of the security lock inside was missing. Stains on the wall. Stains on wall that look like blood. Pool has been shut down for “ cleaning “ for months. Would t have booked if not working. Not sure if they should tell Expedia this but I’m sure would cut the amount of bookings. Stairs going to top level are literally falling apart( have all pics to prove ). Had I’d read the reviews I’d wouldn’t have booked. Asked about room and was advised that it’s Expedia issue as I booked there .