Ratings based on 579 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted May 26, 2024 on Expedia
Down a kinda dirt road behind the Waffle House. Staff was great.
Comment from Hotel Management
May 28, 2024 by GM, Hotel Management
Dear Kirsten, We welcome all compliments, but it is especially nice to hear you praise our staff. They truly breathe hospitality into every aspect of our hotel, making it a wonderful place to stay. Your review is appreciated, and we hope to see you again soon. Best, Lori Gordon, GM
by A verified traveler
Posted May 25, 2024 on Expedia
Staff was awesome
Comment from Hotel Management
May 27, 2024 by GM, Hotel Management
Dear Alan, We're happy to hear from you! It's great to know that you enjoyed our service and your stay. Please plan to visit us again the next time you travel to the area. Best, Lori Gordon, GM
by A verified traveler
Posted May 11, 2024 on Expedia
Comment from Hotel Management
May 31, 2024 by GM, Hotel Management
Dear Edward, We strive to provide our guests with exceptional service that keeps them returning to our Hotel, so it is great to hear you enjoyed your stay. Thank you for your support! Best, Lori Gordon, GM
by A verified traveler
Posted May 5, 2024 on Expedia
Good hotel, comfortable beds
Comment from Hotel Management
May 6, 2024 by GM, Hotel Management
Dear Kevin, Thank you for your thoughtful review. I appreciate you choosing us while in the area. Our goal is to provide every guest with an exceptional stay, so we are glad that you enjoyed our accommodations. We look forward to your return! Best, Lori Gordon, GM
by A verified traveler
Posted Apr 30, 2024 on Expedia
Comment from Hotel Management
May 2, 2024 by GM, Hotel Management
Dear Carrie, We are thrilled you had a perfect stay! Thank you for the review, and please visit us again. Best, Lori Gordon, GM
by A verified traveler
Posted Apr 29, 2024 on Expedia
Comment from Hotel Management
May 20, 2024 by GM, Hotel Management
Dear Marvin, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Lori Gordon, GM
by A verified traveler
Posted Apr 23, 2024 on Expedia
Nice lady at front desk
Comment from Hotel Management
Apr 24, 2024 by GM, Hotel Management
Dear Howie, Thank you for allowing us the pleasure of hosting you! We appreciate your feedback and your positive review. We hope to see you back anytime you return to the area. Best, Lori Gordon, GM
by A verified traveler
Posted Apr 21, 2024 on Expedia
In over 60 years of traveling I’ve never arrived a few minutes early for a check in and been told that they had no idea when they would have my room ready.
After traveling all night I very much needed a shave shower and some rest before going to the memorial service of a friend. Setting my emotional state aside I’ve never been so disappointed by the lack of knowledge and information of a hotel desk staff.
Comment from Hotel Management
Apr 21, 2024 by GM, Hotel Management
Dear Mark, We sincerely regret your experience. I apologize for not having a room ready for your arrival. This is not up to our standards, and we are constantly working on improving the quality of service provided. Again, my sincere apologies for any stress we caused, and thank you for taking the time to write. Sincerely, Lori Gordon, GM
by A verified traveler
Posted Apr 17, 2024 on Expedia
Out of the way and not much available for eating. Breakfast was bland.
Comment from Hotel Management
Apr 18, 2024 by GM, Hotel Management
Dear Diana, Thank you for choosing us. Our goal is to exceed our guest's expectations, so I regret that you did not enjoy your visit. I'm sorry that our location was not well suited to your visit. We appreciate the feedback and hope to serve you better in the future. Sincerely, Lori Gordon, GM
by A verified traveler
Posted Apr 5, 2024 on Expedia
Quiet area. Convenient distance to dining.
Comment from Hotel Management
Apr 7, 2024 by GM, Hotel Management
Dear TOSHA, It was a pleasure to have you as our guest, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon. Best, Lori Gordon, GM
