评分基于 369 条真实点评
4.7 客房清洁度
4.6 服务和员工
4.8 客房舒适度
4.6 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
发布日期：2024年2月19日 发布在：Expedia
GOOD LOCATION, GOOD SERVICE
酒店管理层的评论
2024年2月20日，回复：酒店管理层 General Manager
Dear Mengying, Thank you for your kind review of The Ritz-Carlton Bal Harbour. your comments were a pleasure to read; it is always lovely to know you enjoyed our location and hospitality. We hope to have the opportunity to welcome you back on a future visit.Warmest regards,Eugenia Dwyer,General Manager
用户：真实旅客
发布日期：2020年12月19日 发布在：Expedia
用户：真实旅客
发布日期：2024年5月21日 发布在：Expedia
Mala calidad precio
酒店管理层的评论
2024年5月21日，回复：酒店管理层 General Manager
Dear Fernando, Thank you for taking the time to evaluate our hotel. We are genuinely sorry your stay was not the exceptional experience you deserved. We always want our guests to leave feeling enriched and restored. If given the opportunity, we would have taken measures to address every concern during your stay. We hope you will consider giving us another chance to provide you with the hospitality and accommodations you deserve every time you choose us.Warmest regards,Eugenia Dwyer,General Manager
用户：真实旅客
发布日期：2024年4月22日 发布在：Expedia
酒店管理层的评论
2024年4月24日，回复：酒店管理层 General Manager
Dear Cindy, We are pleased your experience was a rejuvenating one, and we want to thank you for your excellent rating. All of us at The Ritz-Carlton Bal Harbour look forward to your next visit.Warmest regards,Eugenia Dwyer,General Manager
用户：真实旅客 来自：Phoenix
发布日期：2024年4月16日 发布在：Expedia
Our room was beautiful designed and appointed. We had a beautiful ocean view and the service was superb.
酒店管理层的评论
2024年4月17日，回复：酒店管理层 General Manager
Dear Cinthya, Thank you for your excellent feedback about The Ritz-Carlton Bal Harbour. We are delighted you enjoyed your rejuvenating room featuring spectacular ocean views and the exceptional service provided by our Ladies and Gentlemen. We look forward to hosting you again soon.Warmest regards,Eugenia Dwyer,General Manager
用户：真实旅客
发布日期：2024年3月1日 发布在：Expedia
Everything
酒店管理层的评论
2024年3月3日，回复：酒店管理层 General Manager
Dear Ruben, Thank you for taking the time to share that your stay at The Ritz-Carlton Bal Harbour was perfect in every way. We enjoyed being a part of your memorable visit, and we look forward to accommodating you again.Warmest regards,Eugenia Dwyer,General Manager
用户：真实旅客
发布日期：2024年2月3日 发布在：Expedia
酒店管理层的评论
2024年2月5日，回复：酒店管理层 General Manager
Dear Tammi, Please accept our apologies for the inconvenience you experienced during your time with us. Although we make every effort to provide exceptional hospitality in all aspects of our resort, sometimes we fall short. We hope to have a future opportunity to restore your confidence in us.Warmest regards,Eugenia Dwyer,General Manager
用户：真实旅客
发布日期：2024年1月21日 发布在：Expedia
Horrible experience
酒店管理层的评论
2024年1月22日，回复：酒店管理层 General Manager
Dear Fabiola, Thank you for taking the time to evaluate our hotel. We are genuinely sorry your stay was not the exceptional experience you deserved. We always want our guests to leave feeling enriched and restored. If given the opportunity, we would have taken measures to address every concern during your stay. We hope you will consider giving us another chance to provide you with the hospitality and accommodations you deserve every time you choose us.Warmest regards,Eugenia Dwyer,General Manager
用户：真实旅客
发布日期：2024年1月17日 发布在：Hotels
酒店管理层的评论
2024年1月18日，回复：酒店管理层 General Manager
Dear Farhad, On behalf of our Ladies and Gentlemen at The Ritz-Carlton Bal Harbour, thank you for your kind rating. The genuine care and comfort of our guests is our highest mission, and we are delighted this was your experience. We look forward to accommodating you again on your next visit to our vibrant city.Warmest regards,Eugenia DwyerGeneral Manager
用户：真实旅客
Wonderful Hotel in North Miami Beach
发布日期：2024年1月15日 发布在：HotelsAmazing hotel in a quiet section of North Miami Beach. The hotel was comfortably decorated, had great room amenities and the staff was very friendly and service oriented. Would definitely return when back in Miami Beach.
酒店管理层的评论
2024年1月16日，回复：酒店管理层 General Manager
Dear Michael, On behalf of our Ladies and Gentlemen of The Ritz-Carlton Bal Harbour, thank you for the excellent rating. We are pleased to know how much you enjoyed your stay. Our luxury hotel combines exceptional amenities and outstanding service to create the perfect place to relax in Miami. We look forward to having you visit again soon.Warmest regards,Eugenia DwyerGeneral Manager
